6/10 Good
16 Dec 2024
Great location. Mediocre hotel.
Hotel is in a great location.
Although the lobby is decorated well the rooms are a little worn. Plastic shower curtain did not stop water going over room.
TV did not work.
Iron was provided and good selection of toiletries.
Spa access is an additional cost. This is not clear when booking through hotels.com. First receptionist was condescending and rude and stated that we would not expect laundry to be done for free so why would we expect access to the pool to be free. The cost for the size of spa and facilities is high. Basic gym and small pool and sauna.
Second receptionist when we went back to ask of cost, let us have access for free due to confusion.
Lydia
Lydia, 2-night trip
Verified Hotels.com guest review