The room was clean, but there was a lingering smell. The hotel does accept pets, which we had as well, so we just accepted the smell as being from a previous guest with an animal too. We booked on Hotels.com, and were quoted a specific price per night, for the two weeks. However, upon arrival, our quoted price was not honored, and we were charged over $20 more per night. The hotel Manager, Paula, was not very friendly and quite rude when I went to inquire as to our stay. I asked more than once for an itemized copy of our bill, only to be met with a very terse attitude. Finally, three days later, I was able to get the weekend supervisor to give me a bill. I've worked in both small and large hotels over the years and have never treated a guest the way we were treated. I might try Extended Stay again, but NEVER in Appleton. It's not worth the headache and the attitude from the manager. Plus, when we asked about getting supplies to cook with, we were just told No. I've seen the signs regarding purchasing cookware, but evidently, we weren't even worth that option. Poor management skills and horrible customer service.