Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 46 min drive
Norfolk Station - 24 min drive
Restaurants
Chick-fil-A - 4 min drive
McDonald's - 4 min drive
Starbucks - 3 min walk
Skrimp Shack - 4 min drive
Wendy's - 2 min walk
About this property
Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel
When visiting Suffolk, Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel is a great choice to consider. You can go for a morning swim at the seasonal outdoor pool, and visit the 24-hour fitness centre for a workout. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
96 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free buffet breakfast
Room service
Working away
24-hour business centre
Meeting room
Conference space (500 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Step-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cots/infant beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (17-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness centre.
Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
18 Nov 2024
The staff was amazing. The only thing was it felt like we would fall through the tub. The room was clean, hotel was clean, etc. Just a cosmetic fix. We would say again
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
patrick
patrick, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Nov 2024
Clean, but the TV was broken
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Deanna
Deanna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
The room was spotless and the bed was comfy.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Christina M
Christina M, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2024
Convenient
courtney
courtney, 5-night family trip
Verified Orbitz guest review
6/10 Good
12 Aug 2024
barbara
barbara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Rory
Rory, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2024
Per the manager William, the beds are new but they are higher than a normal bed so I could not get into the bed without help. I had to get a step stool to get in and out of bed. Very difficult for a 78 year old woman
L
L, 4-night family trip
Verified Expedia guest review
6/10 Good
23 Jul 2024
Connie
Connie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Jul 2024
Location was great, near highway and downtown area.
Micah
Micah, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 Jul 2024
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Nice, clean, and comfortable stay. I appreciated the warm, welcoming, and attentive staff.
Jessica
Jessica, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
30 Jun 2024
People hanging out side like its a club or something
Garry
Garry, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jun 2024
Nice hotel but they charge for coffee.
Very clean and comfortable hotel. There is one thing that I must say is a complaint and that is the hotel charges for coffee. I can understand charging for breakfast; that’s understandable, even though almost every other hotel on the planet gives you free breakfast. However, charging for coffee borders on criminal.
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jun 2024
nice
Ralph
Ralph, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Staff was amazing. Courteous and helpful. Room was clean and ready upon arrival.
Stephanie M
Stephanie M, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
sandra
sandra, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jun 2024
All
DAWN
DAWN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2024
Wonderful hotel and staff. Hotel clean staff friendly
Johnny
Johnny, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jun 2024
Love the remodel!
Karyn
Karyn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jun 2024
Clean, Quiet
Clean & quiet. The only thing missing ws cream cheese for the bagels.