2/10 Poor
18 Dec 2024
Never coming back here
Not suitable for family stay with small kids. We chose this place because of kitchen with the room as we have a new born with us. The room temperature however was not suitable for human occupants, let alone a small new born. The thermostat was fixed at 24C so you cant go beyond that and the temperature was no where near 24 in the room. Even adults like me and my husband felt so cold and the baby’s eyes started watering. I talked to front desk and they said they couldn’t do anything, they dont have external portable heaters and they cant do anything about the thermostat either. So we were basically left to deal with it. I cannot describe how we spent the night. There were tons of other issues like a lamp that kept flickering and going out as if the place is haunted. At check out they said they could’ve compensated us if this was a direct booking but because its third party they cant do anything. Horrible place.
Samiya
Samiya, 1-night family trip
Verified Hotels.com guest review