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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

5.0 star property
Luxury hotel in Benidorm with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Exterior
7 outdoor pools, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Health club
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Conference centre
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The price is 7.103.947 ₫
7.814.342 ₫ total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite

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Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family)

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Deluxe Room (2x2 Adjoining Family)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 84 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (or Garden View, 2+1)

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Suite, Sea View (or Garden View, 2+1)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 98 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea View (2+2)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (2+2)

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Superior Room (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+1)

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Deluxe Room (2x2 Adjoining Family 4+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+2)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family 4+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Similar properties

Exterior
The Level at Melia Villaitana
Pool
Free breakfast
Spa
Parking available
8.6 out of 10, Excellent, (79)
The price is 5.258.659 ₫
5.784.525 ₫ total
includes taxes & fees
20 Dec - 21 Dec
The Level at Melia Villaitana

About the area

Map
Rotonda del Fuego, Terra Mítica, Benidorm, Alicante, 3592

What's nearby

  • Terra Mítica - 6 min drive - 2.4 km
  • Terra Natura - 6 min drive - 4.4 km
  • Aqua Natura - 9 min drive - 5.1 km
  • Benidorm Palace - 11 min drive - 11.7 km
  • Llevant Beach - 24 min drive - 10.7 km

Getting around

  • Alicante (ALC-Alicante Intl.) - 34 min drive
  • La Vila Joiosa Tram Station - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Pizza Go - ‬4 min drive
  • ‪New York 3 - ‬6 min drive
  • ‪Restaurante Islares - ‬5 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Popeyes - ‬4 min drive

About this property

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

At Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, you'll be within a 10-minute drive of Poniente Beach and Cala de Finestrat. You can visit the spa to be pampered with Thai massages, facials or manicures and pedicures, and Buffet Udaipur, one of 5 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 7 outdoor pools, a health club and a fitness centre.

Languages

English, French, German, Russian, Spanish

At a glance

Hotel size

  • 312 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 4:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle within 200 kilometres*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Pilates classes
  • Yoga classes
  • Helicopter/aeroplane tours
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 7 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Asia Gardens has 2 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Udaipur – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
In Black – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Koh Samui – Overlooking the garden, this theme restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Palapa – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Bar Bonsai – Overlooking the garden, this bar specialises in local and international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 10 per day (rates may vary)
  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 100 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs EUR 95 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from January to December
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar and geothermal energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Asia Gardens Hotel
Barceló Asia Gardens Hotel & Thai
Barceló Asia Gardens Hotel & Thai Spa
Barcelo Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai
Thai Spa Hotel
Barceló Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai Spa Finestrat
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Finestrat
Barcelo Asia Gardens Thai Spa Finestrat
Barceló Asia Gardens Thai Spa
Barcelo Asia Gardens Hotel And Thai Spa
Barcelo Asia Gardens Thai Spa
Asia Gardens Thai Spa Royal Hideaway Finestrat
Barcelo Asia Gardens Hotel & Thai Benidorm
Barcelo Hotel Asia Gardens
Asia Gardens Thai Spa Royal Hideaway
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Benidorm
Asia Gardens Thai Spa Royal Hideaway Benidorm
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Hotel Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Barceló Asia Gardens Hotel Thai Spa
Barcelo Asia Gardens Hotel Thai Spa
Asia Gardens Thai Spa Royal Hideaway
Barcelo Asia Gardens Thai Spa
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm

Frequently asked questions

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
Yes, there are 7 outdoor pools and a children's pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
Check-in start time: 4:00 PM; check-in end time: 4:00 AM. There's a charge of EUR 100 for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (12-min drive) is nearby.
What is there to do at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel also has 2 poolside bars, 4 bars and a health club, as well as spa services, an arcade and a garden.
Are there restaurants at or near Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?
Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel like?
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel is located on the Strip. Popular attractions include Poniente Beach, which is 5 minutes away by car.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Susan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic getaway
Unfortunately on arriving it became apparent straight away that somehow our booking had been missed. The hotel was not busy so they soon found us a room. Other than a couple of minor issues, phone in room not working, no milk for tea/coffee and having to request an iron, we had a wonderful stay. The staff are fantastic, so friendly and always on hand. Food and service was very good although disappointing that some restaurants were not open.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Samuel, 1-night trip
Verified Expedia guest review

6/10 Good

Gennaro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with amazing pools and gardens. Wonderful amenities for children. It’s a bit dated but very well maintained.
Verified Expedia guest review

10/10 Exceptional

Perfect place to stay.
Brent, 1-night family trip
Verified Expedia guest review

8/10 Very good

In general it is a great hotel. The amenities are great. Unfortunately, considering that it is a Leading Hotel of the world it does not hold the quality standard. There where areas that where poorly maintained that can be taken care easily such as placemats in the restaurant during breakfast where broken and some tables where damaged. What needs a little more effort is the quality of food. The food lacked taste and was not to the level of other Leading Hotels of the World. Other than this issues I still recommend the hotel and we had a lovely stay with ample rooms, great pools and kids activities.
Diego, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A fabulous luxury hotel for blobbing out
A fabulous hotel. We stay there and we never leave the hotel, it is so lovely. Wide range of dining. Best thing is the fantastic atmospheric gardens. Some furniture in our room was just starting to look a little bit worn, but hardly noticable.
Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Total paradise!
This is an amazing resort set in lush tropical gardens with a very relaxing vibe. We were offered an upgrade to a sea view room however it didn’t feel like an upgrade because apart from being able to see the sea in the distance the only other thing you can see are trees. We had breakfast included which offered a wide choice and was well organised considering the current Covid situation. We also had lunch by the pool which was delicious but pricey. This hotel is five-star and this is reflected in the prices of food and drinks. All in our we really enjoyed our stay.
Dilys, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best
Very relaxing and high quality condition of the room. Staff is very friendly
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

A, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend break benidorm
A truly amazing hotel bet it's the best around benidorm
Tony, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Escapada de desconexión con el mejor servicio
Fantástico hotel con instalaciones muy bien cuidadas y un servicio inmejorable. Las piscinas y opciones de restaurante hacen que no haga falta salir de allí. Solo un detalle a tener en cuenta, aunque nuestra habitación era “con vista al mar” realmente es “orientación al mar” ya que el hotel queda en una montaña y el mar se ve solo un trocito muuuuuuuy a lo lejos
David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely property with great decor and very helpful staff (Miguel, in particular) with nothing too much trouble. Food in the buffet was excellent, as were the other restaurants in the hotel. Drawbacks were that not all restaurants were open every day, and the main issue was the lack of sun lounger space round the pools as well as guests 'reserving' sun loungers for the whole day.
Chris, 12-night family trip
Verified Expedia guest review

8/10 Very good

Everything was great except for the food options. As vegetarians, we were very limited in choice
5-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is the perfect hotel if you need to relax. The staff were incredible.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Fifth visit so we knew what to expect. However, I do think they would benefit from building a tennis or padel court on site.
5-night family trip
Verified Expedia guest review

8/10 Very good

Peaceful and luxurious
Peaceful but can get busy with families and conferences. Families gravitate to Zen pool with snack bar. Onsite food and drink expensive
Nigel, 6-night romance trip
Verified Hotels.com guest review

8/10 Very good

6-night family trip
Verified Hotels.com guest review

6/10 Good

Not family friendly for those with toddlers/babies
Beautiful grounds and rooms. Service in main restaurant and on arrival was very good and welcoming. However we were disappointed with service provided for family with young children. We were charged (price of an expensive coffee) for cows milk for baby (in other five star hotels we have stayed this was complimentary) also we ran out of nappy wipes, none were provided/available in hotel (not even in kids club) and nowhere in hotel to buy them, so had to leave hotel to buy them (in other five stars stayed at were complimentary). Dinner only available from 7.30pm in all the restaurants, there is only a bar serving burgers/salad before then in the evening. This may be a Spanish thing dining late, but very inconvenient for parents of young children that sleep early. Summary: Beautiful grounds, nice breakfast but despite saying is family friendly hotel does not provide good service to those staying with young children (toddler age/babies).
2-night family trip
Verified Hotels.com guest review