We thoroughly enjoyed our stay at the Dona Ines. The hotel was very clean, the location was perfect walking distance to city center and the staff was very friendly. The hotel offers a free drink if you forego the daily cleaning which we took them up on. We will definitely look for NH hotels in the future.
Two suggestions: First, if you offer a free drink for forgoing the daily cleaning, maybe having enough coffee and creamer in the room for more than one day. Second, we stayed there for two nights. The woman manning the front desk both days was obviously ill, watery eyes running nose. When asked if she hopefully had allergies, she said no she had a cold. If she had to come to work for whatever reason, maybe have her do some filing until she feels better.