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Oriental Deluxe

4.5 star property
Hangzhou upmarket hotel with indoor pool

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Photo gallery for Oriental Deluxe

Lobby
Exterior
Restaurant
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
In the heart of Downtown Hangzhou, Oriental Deluxe offers an elegant retreat. Unwind with a coffee at the cafe, treat yourself to a rejuvenating massage, or take advantage of babysitting services and express check-in.

Reviews

6.8 out of 10
Good

Popular amenities

  • Childcare
  • Pool
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

Feel at home (6)

  • Babysitting services
  • Separate sitting area
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room, 1 Single Bed

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Separate sitting area
TV
Bidet
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Indoor pool, pool loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.8 out of 10, Exceptional, (182)
The price is 12.843.925 ₫
14.976.017 ₫ total
includes taxes & fees
10 Mar - 11 Mar
Four Seasons Hotel Hangzhou at West Lake

About the area

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017

What's nearby

  • Hangzhou Tower Shopping Mall - 4 min drive
  • Wulin Square - 4 min drive
  • Hangzhou China Silk Town - 4 min drive
  • Wushan Night Market - 5 min drive
  • West Lake - 6 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive
  • East Railway Station - 9 min drive
  • East Railway Station (East Square) Station - 10 min drive
  • Hangzhou East Railway Station - 11 min drive
  • Zhalongkou Station - 20 min walk
  • Xintang Station - 20 min walk
  • Baoshan Bridge Station - 22 min walk

Restaurants

  • ‪外婆家 - ‬12 min walk
  • ‪新开元大酒店 - ‬1 min walk
  • ‪夜色酒廊 - ‬1 min walk
  • ‪七里人家 - ‬3 min walk
  • ‪杭州浙江汽配城玉成汽配经销部 - ‬3 min walk

About this property

Oriental Deluxe

Oriental Deluxe puts you within a 10-minute drive of West Lake. Guests can indulge in massages, and Buffet serves breakfast, lunch, and dinner. This luxurious hotel also features an indoor pool, a fitness centre and a sauna.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 239 rooms
DONE

Arriving/Leaving

    • Express check-in/out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Babysitting
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting services

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness centre
  • An indoor pool
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom (not in room)
  • Bath or shower
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • In-room safe

Special features

Dining

Buffet – This restaurant serves breakfast, lunch and dinner.
Cafe – This restaurant serves lunch and dinner.
Chinese Restaurant – This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

This property accepts credit cards.

Also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

Does Oriental Deluxe offer free cancellation for a full refund?

Yes, Oriental Deluxe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oriental Deluxe?

Yes, there's an indoor pool.

Is parking offered on site at Oriental Deluxe?

Yes, there's free self parking.

What is there to do at Oriental Deluxe and nearby?

Oriental Deluxe has an indoor pool and a sauna, as well as a fitness centre.

What's the area around Oriental Deluxe like?

Oriental Deluxe is in Downtown Hangzhou, a short 2-minute walk from Zhejiang University Huajiachi Campus.

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Oriental Deluxe Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Good

フロントの対応悪い
予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

HORRIBLE !! A fuire absolument !!
Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
This review was submitted before 2018 and has not been verified.

2/10 Poor

THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Amazing hotel!!!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great spot!
Absolutely amazing!
This review was submitted before 2018 and has not been verified.

4/10 Fair

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville