Hotel Puebla Plaza

2.5 star property
Colonial hotel, steps from Puebla Cathedral

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Puebla Plaza

Courtyard
Interior
Courtyard
Courtyard
Triple Room | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

6.8 out of 10

Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour room service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Quadruple Room

Highlights

Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Classic Quadruple Room, 2 Double Beds

Highlights

Balcony or patio
Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Double Room, 2 Double Beds

Highlights

Balcony or patio
Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, 1 Double Bed

Highlights

Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Luxury Room, 1 King Bed, City View

Highlights

Garden
TV
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

Suite Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
5 Poniente No 111, Downtown, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Los Sapos Bazaar - 6 min walk - 0.5 km
  • Puebla Convention Center - 13 min walk - 1.2 km
  • Angelopolis Commercial Center - 8 min drive - 6.2 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪El Mural de los Poblanos - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Miel de Agave - ‬3 min walk

About this property

Hotel Puebla Plaza

Hotel Puebla Plaza offers a fantastic location, putting you a short five-minute walk from Zócalo de Puebla and Puebla Cathedral. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 37 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 7:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Colonial architecture

Accessibility

  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Puebla Plaza
Puebla Plaza
Hotel Puebla Plaza Hotel
Plaza Hotel Puebla
Hotel Puebla Plaza Puebla
Hotel Puebla Plaza Hotel Puebla

Frequently asked questions

Are pets allowed at Hotel Puebla Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Puebla Plaza?
Sorry, there's no on-site parking at Hotel Puebla Plaza.
What are the check-in and check-out times at Hotel Puebla Plaza?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Puebla Plaza and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours.
Does Hotel Puebla Plaza have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Puebla Plaza like?
Hotel Puebla Plaza is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.

Hotel Puebla Plaza Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giovanna, 1-night trip
Verified Expedia guest review

6/10 Good

Cheap hotel to stay in downtown…
Verified Expedia guest review

2/10 Poor

Doors Closed upon arrival.
We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.
Montserrat, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later. Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in. Pretty infuriating!
Javier Antonio, 2-night trip
Verified Expedia guest review

2/10 Poor

Hannali, 1-night trip
Verified Orbitz guest review

2/10 Poor

Carlos, 1-night trip
Verified Hotels.com guest review

6/10 Good

Marcus, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Visit Puebla!
My experience here was great. The gal in the front desk was amazing in providing detailed recommendations on getting around the city and provided sources for day trips.
Jose, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elisa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic location
I stayed here twice and had a good experience both times. The reception and cleaning staff are wonderful and you can't beat the central location.
Justin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic location
The reception and cleaning staff here were really excellent, but speak limited English. The location can't be beat as it is less than a block from the cathedral and walkable to the historic center sites of interest. The only improvements I would make would be to include a bathmat with the daily linens, have a towel rod or hook in the bathroom, and to have a shelf near the bathroom sink for putting toiletries. I will definitely stay here the next time I'm in Puebla!
Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Puebla Plaza
Great location
Osvaldo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, clean and central place to stay
We were lucky enough to get a room during a very busy weekend and stayed one night only. The room was big, comfortable, and clean. The water was hot, the hair products good and despite the crowded streets, it was very quiet for us to rest a while. For three friends traveling together, it was a good budget/comfort pick. No elevator, so be mindful of heavy luggage. Nevetheless, the concierge helped with the bags and getting taxis.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Poor assistance
The service it was nice but in the night I was in need of assistance and nobody respond to my call.
claudia, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Good location in downtown Puebla, rooms and beds too small, no wi-fi
1-night trip
Verified Expedia guest review

4/10 Fair

Over priced poor hotel
Small rooms without phone or facing outside windows. The whole hotel smells to chlorine. No extra sets of sheets, blankets. Reception won't pick up the phone if there is no more vacancy even if you are a guest already
Juan Pablo, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Horrible hotel, we pay for junior suite with double bed and they give us a very small tittle room with only one bed. very small bathroom. we ask for a extra pillow and the answer NO we don't have extra pillows.
Adelle, 2-night trip
Verified Orbitz guest review

8/10 Very good

Very nice colonial feel, very good location right where you want to be.
Verified Expedia guest review

6/10 Good

Perfect hotel in downtown.
The price is perfect. I think we have what we pay. The place is kid of old, but is part of the architecture.
Verified Orbitz guest review

10/10 Exceptional

The personal was always polite
Verified Hotels.com guest review

8/10 Very good

April 2016
Overall, very good. The exception was consistent poor WiFi reception.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review