Check in is convoluted; because they insist on 3pm check-in, even though the room is ready, the result is a big queue, over crowding in a small lobby area. BTW, When you walk through the archway, there’s a big hole in the floor, watch your step.
Given they have until 3pm to clean, the room itself feels a bit grubby, for example, shaving debris/hairs all along the mirror edge in the bathroom, not very deluxe suite. No regular tea upstairs, only downstairs, no milk in the room.
Bed was comfortable.
The lounge downstairs is okay, only things in there are, sweets and cake, get something savoury in there.
My Mum become gravely ill whilst away, when I explained we’d be leaving a day early, the guy on the desk showed the empathy skills of a stone block.