This hotel is more of a B&B which is situated outside Naples in the nearby town of Piano Di Sorrento! It is a very posh B&B and gives a very focused service as a result, with a nice breakfast room lounge with fresh pastries, cappucinos, coffees and teas and with fresh lemon and orange juice. When I say fresh, I mean picked off the garden tree where lemons and oranges are the fruit of the tree. Another thing to note, Sorrento is a town full of lemons and oranges, so when it is nicknamed Land of Lemons and Oranges, it means exactly that!
I found the staff very helpful, lovely and affectionate. Giovanni, a Neopolitan gentleman, was amazing and very helpful indeed. I am only sorry that i didn't learn more Italian than I could have done as he was very engaging. When I arrived in Naples, I had an issue with my lost luggage so checked-in late but Giovanni was understanding. Other staff members were very nice even though I did not get their name. The room I got was the Double Room and was very plush and romantic. Though I was on my own, I felt spoilt and favoured and comfortable. The only thing to say was that since I travelled there in February, the weather was still somewhat cold and heating was sparse in the room. But all else was fine with the hotel. The reception is not manned constantly so if you need anything, its best to try anticipate your needs and inform the staff in the breakfast time, which is 8:30 - 10am. Location to hotel has signs easy to find!