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Hampton Inn & Suites Cleveland Mentor

2.5 star property
Hotel in Mentor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Deluxe Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is 2.272.394 ₫
2.613.253 ₫ total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (701)
The price is 2.571.561 ₫
2.957.295 ₫ total
includes taxes & fees
29 Dec - 30 Dec
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

About the area

Map
5675 Emerald Ct, Mentor, OH, 44060

What's nearby

  • Lake Erie College - 5 min drive
  • Headlands Beach State Park - 5 min drive
  • Mentor Ice Arena - 6 min drive
  • Fairport Harbor Lakefront Park Beach - 9 min drive
  • Historic Kirtland - 13 min drive

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 22 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 33 min drive
  • Cleveland Hopkins International Airport (CLE) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Hampton Inn & Suites Cleveland Mentor

Hampton Inn & Suites Cleveland Mentor puts you within a 10-minute drive of Lake Erie. Guests can visit the fitness centre for a workout, and freebies such as breakfast, WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business centre
  • Meeting room
  • Conference space (576 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness centre
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Mobile key entry

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Frequently asked questions

Does Hampton Inn & Suites Cleveland Mentor offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Cleveland Mentor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hampton Inn & Suites Cleveland Mentor?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Cleveland Mentor?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn & Suites Cleveland Mentor?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hampton Inn & Suites Cleveland Mentor and nearby?
Maintain your daily exercise routine at the gym.

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Bobbie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sarah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Isaac, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Annie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Reserved 2 rooms for 7 people. They only had one room. Had to wait 2 hours until they cleaned one that was under renovation. Very poor customer service
Dorothy, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The no-sleep hotel
The hallway fire alarm went off randomly throughout the night, a dozen or more times. We were afraid to go to sleep for fear of being jolted awake at any moment. We called the desks, and they said, "Yeah, we've been having problems with that." So, we willingly booked into a hotel that knew we wouldn't be able to sleep. We might as well have stayed on the road all night.
Bradford, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good stay. Staff was friendly as well as courteous. Overall we were pleased. Thanks again!
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

There was a lot of construction going on. Doors seemed to stick in several places. Reserved a handicap accessible room. Needed bars at the toilet - there were none. Had to go downstairs to the lobby bathroom from the third floor every time to use the toilet. The only handicap thing that I saw in this room was one bar to assist in the shower. Was not a walk-in shower. Still had to climb over the tub side. They advised that they didn’t have any handicap accessible with two queen beds. Only had a room with a King bed. There were two of us there on business for work and was not comfortable sharing a bed. They offered a handicap room with two queen beds on the website, yet advised me they didn’t have a room like that at this time. Tried to make the best of the situation. Won't go back.
Jo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very helpful personal
Corina, 2-night trip
Verified Expedia guest review

4/10 Fair

Property was under construction. Our room should not have been rented. A discount should have been offered, when it was brought to the desks attention. Breakfast was just OK.
michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nancy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I give 2 stars only because the overnight front desk guy went above and beyond to attempt to remedy this awful experience. We checked in to the hotel around 9-10pm only to find minimal toilet paper in the room and a fridge full of the previous room tenants left over food. Because the hotel was booked they were unable to move us to a clean room but the overnight front desk tracked down a bag to empty the trash and cleaning supplies to clean the fridge. The following morning when we checked out another lady was there and when we passed along our issues she couldn’t care less. She seemed bothered that I had even discussed our issues with her. They also couldn’t be bothered to provide a toaster for our provided breakfast b/c it was “out for maintenance”. Seriously, Sam’s Club is across the street! Go buy a stupid toaster. With the cost of the room Hampton Inn can afford a working toaster!! But I guess they can’t even manage to keep their cleaning staff. Another group staying there had the same issues with the lady in the morning - she clearly hates her job! And made us all deal with her miserable attitude as a result!!!
Tonilyn, 1-night family trip
Verified Expedia guest review

6/10 Good

Inexperienced staff messed up my booking
They messed up my booking. Gave my room to another guest and I ended up with a room half the size of what I booked. The front desk staff are inexperienced. I was checked out by them before the end of my booking. When I found out and called to try to fix it, I was put on hold forever. Overall a very unpleasant experience.
Benny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very nice, professional and accommodating.
Tammy, 2-night trip
Verified Expedia guest review

6/10 Good

Took over 30 minutes to check in and we were the only ones checking in. No staff at front desk.
Brian, 2-night romance trip
Verified Expedia guest review

6/10 Good

TV of working at times. No price adjustment for TV
Roy, 2-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

My room was not ready upon my arrival. 3:00
Vincent, 1-night trip
Verified Expedia guest review

8/10 Very good

This hotel is under renovation and construction is visible in many areas. Cable TV wasn’t hooked up so we had to switch rooms.
Lisa, 2-night trip
Verified Expedia guest review

2/10 Poor

I reserved two rooms at the Hampton in Mentor, OH, when we arrived the manager said that Expedia cancelled one of our rooms. The manager said that Expedia sent her a email cancelling one room. I asked to see the email because I never received an email from Expedia but she went in back room & never came back up the staff said she was on the phone but I'm pretty sure she was hiding. It was a terrible experience, we had to search for another hotel & had to go into Cleveland to find one. I will never go to another Hampton.
CAROLYN, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

The room that was missing amenities
It was horrible except for the cleanliness of the place. No pillows. No garbage cans. Was given a garbage bag. Later to put over the door. No tv. If there was a fire no smoke detector. Clerk did not tell us that thes items were missing. Managers to call on Tuesday No call. I need at Least. 50 Percent back. I heard someone asking for 100 percent.
claudet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marion, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Abigail, 1-night trip
Verified Hotels.com guest review