6/10 Good
21 May 2024
This was the worst stay during our three week southern Italy vacation. The rooms were quite clean but the hotel is obviously being left to deteriorate, it needs a good updating. The shower head was so caked with minerals that it barely worked. The staff was unfriendly. Normally guests pay the city tax upon check-out. I was confused when the male on the desk demanded I pay upon arrival. I assumed they collect it every day, which they didn't, we paid for the full amount in advance. When my travel friend attended the front desk they were told that I had refused to pay the city tax. I didn't refuse, I just didn't understand why paying at check-in? And I paid him. The rooms were clean, though the bathrooms could use a good scrub. I'm not sure why it's called a 'Bed and Breakfast'? It should simply be call a 'Bed' as there was no breakfast whatsoever. We were directed to a cafe next door but no voucher to at the very least get a coffee and pastry. I do not recommend staying here. One good thing is location, it's a 10 minute flat walk to the train station and Ortigya is also 10 minutes away.
David
David, 2-night trip with friends
Verified Expedia guest review
