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Birch Selsdon

3.0 star property
Selsdon and Ballards hotel with 2 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Birch Selsdon

Exterior
Interior
Interior
Room (Sofa) | Iron/ironing board, free WiFi, bed sheets
Room (Sofa) | Iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free parking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Children's club
  • 24-hour front desk
  • Hiking/biking trails
Feel at home
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Bath or shower
  • Free self-parking
  • Children's games
  • Free toiletries

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Snug Meadow)

Iron/ironing board, free WiFi, bed sheets

Room (Snug Meadow)

Highlights

Connecting rooms available
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Snug Court)

Iron/ironing board, free WiFi, bed sheets

Room (Snug Court)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Pet friendly
Children's books
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Large)

Room (Large) | Iron/ironing board, free WiFi, bed sheets

Room (Large)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Tribe)

Room (Tribe) | Iron/ironing board, free WiFi, bed sheets

Room (Tribe)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (Meadow Suite)

Suite (Meadow Suite) | Iron/ironing board, free WiFi, bed sheets

Suite (Meadow Suite)

Highlights

Separate sitting area
Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Medium Meadow)

Room (Medium Meadow) | Iron/ironing board, free WiFi, bed sheets

Room (Medium Meadow)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Pet friendly
Children's books
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sofa)

Room (Sofa) | Iron/ironing board, free WiFi, bed sheets

Room (Sofa)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Court)

Room (Medium Court) | Iron/ironing board, free WiFi, bed sheets

Room (Medium Court)

Highlights

Connecting rooms available
Private bathroom
Hairdryer
Wardrobe
Children's books
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Connecting rooms available
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Pet friendly
Children's books
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
126 Addington Road, South Croydon, England, CR2 8YA

What's nearby

  • Addington Palace Golf Club - 6 min drive - 4.8 km
  • Selhurst Park Stadium - 12 min drive - 8.5 km
  • Crystal Palace Park - 15 min drive - 11.9 km
  • O2 Arena - 31 min drive - 25.7 km
  • Tower Bridge - 31 min drive - 22.9 km

Getting around

  • Gatwick Airport (LGW) - 40 min drive
  • Farnborough (FAB) - 56 min drive
  • London (LCY-London City) - 66 min drive
  • Heathrow Airport (LHR) - 73 min drive
  • Croydon Sanderstead Station - 5 min drive
  • Croydon Riddlesdown Station - 5 min drive
  • South Croydon Station - 6 min drive

Restaurants

  • ‪Ozzi's Big Breakfast - ‬5 min drive
  • ‪Blossom House - ‬5 min drive
  • ‪Selsdon Cafe & Restaurant - ‬10 min walk
  • ‪Sir Julian Huxley - ‬8 min walk
  • ‪Marmaris Cafe - ‬4 min drive

About this property

Birch Selsdon

Birch Selsdon is a great choice for a stay in South Croydon. Guests looking for a bite to eat can visit the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day.

Languages

English

At a glance

DONE

Hotel size

    • 181 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cots (infant beds)
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 22 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Private picnics

Travelling with children

  • Children's club (surcharge)
  • Children's games
  • Children's books
  • Pool gate

What to do

  • Ecotours
  • Hiking/biking trails

Services

  • 24-hour front desk

Accessibility

  • Thin carpet in room

Room amenities

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Vervian – On-site restaurant.
Elodie – On-site fine-dining restaurant. Open daily.
Angelica – On-site bar. Open daily.
Snug – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 10 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per accommodation, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Birch Selsdon Hotel
Birch Selsdon South Croydon
Birch Selsdon Hotel South Croydon

Frequently asked questions

Does Birch Selsdon offer free cancellation for a full refund?
Yes, Birch Selsdon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Birch Selsdon?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 kg per pet. There's a charge of GBP 15.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Birch Selsdon?
Yes, there's free self parking.
What are the check-in and check-out times at Birch Selsdon?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Birch Selsdon and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours. Birch Selsdon also has 2 bars.
Are there restaurants at or near Birch Selsdon?
Yes, there are 2 on-site restaurants.

Birch Selsdon Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Katie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I loved the old style of the property. The rooms were no fuss but still comfy. My room was a bit chilly and i couldnt turn the heating on but they are original single glazed windows in a victorian building so whay did i expect! Concrete floors (even with carpet you can tell) i would bring slippers if youre staying longer than a night! The water pressure was low so the shower wasnt fabulous because the room was so cold it made me feel colder. I would stay again, it was really good value!
Hannah, 1-night trip
Verified Expedia guest review

6/10 Good

Dean, 1-night trip
Verified Hotels.com guest review

4/10 Fair

What is this place? What is it trying to be and who does it want to attract?! The biggest thumbs up was for the warmth and friendliness of the staff what they lacked in service expertise or indeed any kind of knowledge about the hotel they made up for in personality. We were exiled to the ‘family wing’ as the parents of two under 3’s. Don’t let the grand title fool you, this ‘wing’ was a creepy patched on 70’s (?) extension, across a run down car park and the back of the hotel into a labrynth of clinical feeling corridors up 2 flights of stairs (that was fun with all the detritus of small children and a pushchair… ) to a decent sized but painfully dingey room where the term ‘no frills’ comes to mind. The rooms felt half decorated - minimal storage, flimsy towels, no rugs or art. It was absolutely freezing and of course the radiators didn’t work. The bed was huge though and the bunk bed was one of the highlights of the trip for our 3 year old. The bathroom was cold and basic and the shower was a joke- a cheap chrome head that sprayed a fine, tepid mist over you and took forever to rinse under. So off the the restaurant we went where service was chaotic and the food was over priced and mediocre. Overall I felt like I was at a YMCA hostel and by the end of the trip I was exhausted and desperate to leave to get back to some basic comfort. I don’t think I would return.
Abigail, 2-night family trip
Verified Expedia guest review

6/10 Good

2 night mini break.
From the outside the building is amazing. The entrance and first few areas are good but the rooms massively let down this hotel. We had to ask to be moved to another room as after the first night of zero sleep due to what sounded like a cruise ship plant room running all night long we couldnt take anymore. The staff were great and very helpful and happily moved us. The 2nd room was much better. None of the rooms have t.v.'s. They are very small and 2 star style. For the price charged I would have expected better. Shower in forst room went hot cold hot cold but had good pressure (basement level room). 2nd room temperature stayed constant but pressure was not good. Very limited space for hanging or unpacking. Much less than a metre of floor space around the bed.
Phil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Nice peaceful stay
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I was nervous having read some bad reviews but we had a great time. The property grounds are amazing and the walk with the groundsman was really interesting. The room was nice, fairly simple but with a big bed. The food at Elodie was fantastic and I would definitely recomend trying some of the coktails in there. Good option if you want to have a short break near greenery and wildlife.
Verified Expedia guest review

6/10 Good

The person checking us in gave incorrect directions to our room. The building is very old with long hallways, winding stairs and there was no one available to help with luggage. At weekends the dining rooms are busy and noisy. Many young children, loud music, dogs. Sunday night and Monday morning were much more peaceful. Beautiful grounds.
Caroline, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a good experience. Two rooms had no water and so the guests had to relocate and then when I woke up the following morning there was no water in my room either. I had to go to one of the other rooms to take a shower.
Jonathan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Rowan, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Faulty Towers, poorly trained staff, shabby hotel
Faulty Towers, avoid at all costs, we checked out 2 hours after checking in despite paying over £250. - Staff are so poorly trained (asked one staff member where the toilets are, they didn’t know; was told I could order food from restaurant to bring to the Lido, walked to the restaurant to be told it’s not possible); - Lido is so busy, you may find yourself queuing for 30 mins + to get in and at least 20 mins to order a drink from the kiosk (only serving wine/beer/soft drink, so no reason the staff could move through patrons quicker. The toilets and changing cubicles were filthy. - Despite being a warm day (32degrees) the bathroom radiator was on full blast and could not be turned off or down - we tried to call reception 3 times to ask about it, no one was answering. When I physically walked out to reception there were several guests all expressing their frustrations regarding various problems they had encountered. When I finally spoke to the austere young woman behind the desk she told me nothing could be done at this stage to turn it off. - newly refurbished rooms are already falling apart - our handheld shower was broken, spraying water everywhere and whilst we were in the room the shampoo dispenser fell the off the wall - windows only open about 5cm, without air conditioning and with the bathroom radiator running on high our room was 34.5d. I was travelling alone with twin 4yo & decided at this point we would all get more sleep at home, so we left.
Ray, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A Oasis gem in the middle of suburbia. This hotel has a cool edgy vibe about it from the staff to the clientele and the surroundings. The food is amazing and the activities are quite niche also. Definitely eco- friendly but in a really sustainable way. If you’re looking for a wellness hotel for couples or the whole family - look no further. The staff are exceptional and have great customer service skills as nothing is too much trouble with the sole aim of satisfying the customer - and they are so polite & helpful. Would highly recommend.
Frank, 4-night romance trip
Verified Expedia guest review

6/10 Good

James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andre, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not sure what to say about this really - we had stayed in the other Birch previously, so knew the emphasis was making the public spaces special and the bedrooms just had a "light touch" makeover. So, that was fine and we were not surprised when we got here. First impressions were good and on our first evening we had a lovely meal at Elodie (make sure to book well in advance!) and service was great. Friendly and professional. It went a bit downhill on the Sunday when we had dinner at the main restaurant, Vervain. The staff who served us at breakfast were the same staff at dinner and they were also there the next day, so I have no doubt they were worn out, but Vervain was pretty chaotic. The supervisor/maitre'd was wandering around tossing water bottles like Tom Cruise in Cocktail and sitting at people's tables having conversations while the waiting staff were wandering around with huge trays of food, doing a complete circuit of the floor because they did not know where the food was supposed to be delivered, and walking back to the kitchen before a waitress ran after them. This happened at least 6 times. We were told the kitchen was busy, co could we wait 5-10 mins to place an order. It was 30mins before our order was taken yet the people who came in after us ordered and had their food before our order was taken. At breakfast the following morning, our food was finished before the coffee arrived. First world problems I know, but for £230 per night......
Neil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Partially opened after Devere closure Friendly staff and great customer service On site gym and out door swimming pool
Mohammed, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our first visit to Selsdon Birch was pleasantly relaxing even during a busy time The team are amazing and great to speak with. The landscape and surroundings great for nature walking/exploring… and walking of the lovely sticky toffee pudding, we even saw a deer. Great looking pool, will return to try. The night bar vibes (music, ambience) good cocktails set a lovely night tone. Lots of spaces to have a good escape.
Andrea, 1-night trip
Verified Hotels.com guest review

6/10 Good

Didnt get to stay in the main buikdijg but the surrounding area was beautiful
Ali, 1-night trip
Verified Expedia guest review

4/10 Fair

Pretty poor
The outside of the hotel (carpark side) is an accident waiting to happen with all the holes everywhere, it’s been left to go to ruin, reminds me of the film, ‘I am a legend’, the rooms are dated and unmaintained, no tv in room, tea coffe and water hiding in the bottom of the cupboard, heating constantly on. lobby and the restaurant/bar area was ok and scenery was lovely outside.. I remember this hotel being exeptiomal years ago,looks like lots of money needs to be spent….
Stuart, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jackie, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
Where to start? We knew it was a soft opening but this hotel is really not ready to receive guests. First impressions in car park were not good. Loose and missing paving stones, half cut grass. It's supposed to be eco friendly but just looks untidy. Reception was good but walk from reception to first floor was definitely not. Unfinished floors, uncarpeted stairs. Room was minimalist to say the least! Bathroom was the smallest we have ever seen. View from our bedroom was a flat roof covered in weeds and rubbish. Bed was comfortable though. At breakfast we were given a reduced menu (we had paid an extra £17.00 per person for this). Full English breakfast is charged at £21.00 plus extra for tea/coffee which you might expect in a London hotel but not in Selsdon! Having paid over £200 for our stay, we have to say this was incredibly bad value for money. We would never book this hotel again and would not be able to recommend to friends.
Wendy, 1-night trip
Verified Hotels.com guest review