Hemu House is a great choice for a stay in Fenghuang.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets stay for free (dogs and cats only, 2 total, up to 20 kg per pet)
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (CNY 40 per day)
Transfers
Airport shuttle (available 24 hours)*
Property amenities
What to do
Cave exploring nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free food/drink shopping service
Luggage storage
Multilingual staff
Facilities
Communal living room
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: CNY 100 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Airport shuttle service for children up to age 18 costs CNY 200 (one-way)
Pets
Pet deposit: CNY 200 per stay
Parking
Uncovered self-parking costs CNY 40 per day
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi
Frequently asked questions
Does Hemu House offer free cancellation for a full refund?
Yes, Hemu House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hemu House?
Yes, cats and dogs stay for free, with a limit of 2 total and maximum weight of 20 kg per pet. A deposit of CNY 200 per stay is required. Food and water bowls are available.
Is parking offered on site at Hemu House?
Yes. Self-parking costs CNY 40 per day.
Is an airport shuttle service offered by Hemu House?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Hemu House?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hemu House and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes cave exploring.
What's the area around Hemu House like?
Hemu House is in the heart of Fenghuang, a short 4-minute walk from Phoenix Hong Bridge and 12 minutes' walk from Phoenix Ancient Tower.
Hemu House Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
27 Nov 2024
Ong
Ong, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Phoenix Ancient Town - Central Location
Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2023
Nice host, clean, convenient and comfortable place
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Dec 2024
Excelente escolha
Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
ROGERIO
ROGERIO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique.
Le rapport qualité-prix est excellent …
Le confort est tout à fait correct en fonction du prix .
Henry
Henry, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 Aug 2024
SONSUK
SONSUK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
Duc phuoc
Duc phuoc, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2023
Really nice
Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.