The description for this property is a complete lie. They do not have a laundry facility and the property is not family friendly. It is party friendly, as I was informed all three times I went to the front to complain about the noise level, twice after midnight. Be advised there's a rooftop patio that allows guests to congregate until 4am and the explanation for this is a shrug and "it's the Czech Republic". So if you have an excursion or flight that you need to get up early for, no worries. You won't be able to sleep! The shower in one bathroom was missing a door so the entire bathroom was flooded each time you took a shower and we ran out of hot water. The other bathroom had no soap in the dispenser which was never refilled. We never got hand towels replaced, only large towels, and that was hit or miss. The only thing great about this hotel is that it's close to the metro and tram stop.