Niigata Prefectural Civic Centre - 3 min drive - 3.0 km
Niigata City Performing Arts Center - 4 min drive - 2.7 km
Japan Sea Tower - 4 min drive - 3.1 km
Getting around
Niigata (KIJ) - 16 min drive
Niigata Station - 13 min walk
Toyosaka Station - 27 min drive
Restaurants
マクドナルド - 3 min walk
らーめん風伯 - 3 min walk
Season Café - 1 min walk
ホテル新潟中華料理天壇 - 1 min walk
廣新米穀 - 3 min walk
About this property
ANA Crowne Plaza Niigata, an IHG Hotel
Located near a train station, ANA Crowne Plaza Niigata, an IHG Hotel is a great choice for a stay in Niigata. Guests can indulge in massages, aromatherapy or reflexology, and Kura, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. A fitness centre and a bar/lounge are other highlights. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Japanese
At a glance
Hotel size
182 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1200 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Shared microwave
Room service (limited hours)
Water dispenser
Working away
Meeting rooms
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Bathroom emergency pull cord
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Tendan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Koshi – On-site café.
Kanesei – This restaurant specialises in sushi and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Children & extra beds
Cots/infant beds are available for JPY 1210 per night
Rollaway beds are available for JPY 3000.0 per night
Parking
Self-parking costs JPY 1200 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel
Frequently asked questions
Does ANA Crowne Plaza Niigata, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Niigata, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Niigata, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Niigata, an IHG Hotel?
Yes. Self-parking costs JPY 1200 per day. Parking spaces may be limited.
What are the check-in and check-out times at ANA Crowne Plaza Niigata, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at ANA Crowne Plaza Niigata, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near ANA Crowne Plaza Niigata, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring Japanese cuisine.
What's the area around ANA Crowne Plaza Niigata, an IHG Hotel like?
ANA Crowne Plaza Niigata, an IHG Hotel is in Chuo Ward, a short 8-minute walk from Bandai Bridge and 13 minutes' walk from Toki Messe.
ANA Crowne Plaza Niigata, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Oct 2024
Very good hotel with very good service.
JIANDONG
JIANDONG, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
The breakfast buffet was amazing and the English support from the staff was top class.
Ruth
Ruth, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Nice place.
Alex
Alex, 2-night trip
Verified Expedia guest review
6/10 Good
4 Jul 2024
Keiko
Keiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
KAZUNARI
KAZUNARI, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2024
Good breakfast, friendly staff, nice location.
Tjung-Ling
Tjung-Ling, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jun 2024
JAMES A
JAMES A, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 May 2024
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
23 May 2024
.
Randall
Randall, 4-night romance trip
Verified Expedia guest review
8/10 Very good
18 May 2024
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities.
Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Randall
Randall, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2024
Traditional style hotel with top class service.
Chee Seng
Chee Seng, 4-night romance trip
Verified Expedia guest review
8/10 Very good
13 Mar 2024
river view and near proximity to walking across the river for more dining options.
parking should be made free instead of paying
CHAN
CHAN, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2023
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Sung
Sung, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2023
A very relaxing place.
Marvin
Marvin, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Nov 2023
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal.
Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work).
Location was fine and short cab ride to different spots if needed.
Staff was overall very pleasant and friendly.
Christopher
Christopher, 3-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2023
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2023
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Paul
Paul, 2-night trip
Verified Expedia guest review
8/10 Very good
6 Jul 2023
Jia
Jia, 3-night family trip
Verified Expedia guest review
8/10 Very good
9 May 2023
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.
Sarah
Verified Expedia guest review
8/10 Very good
13 Apr 2023
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Kohei
Kohei, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2022
Takashi
Verified Expedia guest review
10/10 Exceptional
8 Nov 2022
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Takashi
Takashi, 1-night trip
Verified Expedia guest review
4/10 Fair
25 Aug 2022
We stayed at non-smokingroom, but there is smoking smell.