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XELA

3.0 star property
Beachfront hotel with outdoor pool, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for XELA

Outdoor pool
Private beach, white sand, beach towels
Coqui | Balcony
Xela Suite | Bathroom | Free toiletries, hair dryer, dressing gowns, towels
Xela Suite | In-room safe, individually decorated, individually furnished, free WiFi

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Concierge services
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Dressing gowns
  • Free self-parking
  • Outdoor swimming pools
  • Snack bar/deli
The price is 10.626.968 ₫
13.704.088 ₫ total
includes taxes & fees
9 Dec - 10 Dec

Room options

View all photos for Venus

Venus | Beach/ocean view

Venus

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
Hairdryer
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Selva

Selva | In-room safe, individually decorated, individually furnished, free WiFi

Selva

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Coco

Coco | Beach/ocean view

Coco

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
Hairdryer
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian & Zama

Sian & Zama | Beach/ocean view

Sian & Zama

Highlights

Individually furnished
Individually decorated
Air conditioning
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Coqui

Coqui | In-room safe, individually decorated, individually furnished, free WiFi

Coqui

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 47 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Playa

Casa Playa | Beach/ocean view

Casa Playa

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xela Suite

Xela Suite | Beach/ocean view

Xela Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Caracol

Caracol | In-room safe, individually decorated, individually furnished, free WiFi

Caracol

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Laha

Casa Laha | In-room safe, individually decorated, individually furnished, free WiFi

Casa Laha

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palmas

Palmas | Garden view

Palmas

Highlights

Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Icaro

Icaro | In-room safe, individually decorated, individually furnished, free WiFi

Icaro

Highlights

Individually furnished
Individually decorated
Air conditioning
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

10 outdoor pools
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
Pool
Free breakfast
Spa
Pet-friendly
8.4 out of 10, Very good, (179)
The price is 10.172.424 ₫
10.172.424 ₫ total
includes taxes & fees
3 Dec - 4 Dec
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

About the area

Map
Carr. Tulum-Boca Paila, Tulum, QROO, 77766

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 15 min walk - 1.3 km
  • SFER IK - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 14 min drive - 11.3 km
  • Playa Paraiso - 24 min drive - 7.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪Hartwood - ‬12 min walk
  • ‪La Taqueria - ‬5 min walk
  • ‪Arca - ‬11 min walk
  • ‪Wild - ‬10 min walk

About this property

XELA

XELA offers a private beach and puts you near activities such as snorkelling and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A snack bar/deli and free bike rentals are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Snack bar/deli

What to do

  • On a private beach
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free bike hire
  • Beach towels
  • Romance packages

Facilities

  • An outdoor pool
  • Spa services
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 30 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

XELA Hotel
XELA Tulum
XELA Hotel Tulum

Frequently asked questions

Does XELA offer free cancellation for a full refund?
Yes, XELA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at XELA?
Yes, there's an outdoor pool.
Are pets allowed at XELA?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at XELA?
Yes, there's free self and valet parking.
What are the check-in and check-out times at XELA?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon.
What is there to do at XELA and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services.
Are there restaurants at or near XELA?
Yes, there's an on-site restaurant.
What's the area around XELA like?
XELA is a short 1-minute walk from Tulum Beach and 19 minutes' walk from Sian Ka'an Biosphere Reserve.

XELA Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

I love the aesthetics of the property! The rooms and location looked exactly like the images on Expedia. The food and drinks were excellent; I wouldn't hesitate to stay here again. Isabel and Eddie made our stay very comfortable.
Yudiana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Was a pleasant stay. The living room area was our favorite!
Gizem, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible! This is the BEST hotel in Tulum. SUPER quiet, VERY high end, very few rooms and spacious beach and pool. Breakfast is amazing and staff is THE best!
Anthony, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xela was a beautiful, peaceful, and an intimate stay. The staff went out of their way to accommodate us and our needs while we were there which made for a very relaxing and enjoyable trip.
Justin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stop reading the reviews and JUST BOOK IT!
AMAZING. Complete luxury service. The rooms are spacious! It's a small hotel kind of built like a house, so there's cozy common spaces and a rooftop which are not crowded - very easy to relax. The service is impeccable - you get in touch with the staff via Whatsapp message. We just sent a text for fries and aperol spritzes when we were by the beach in a cabana, and they arrived shortly. All the staff are so friendly and warm! The beach is clean. The breakfast included is delicious. Don't hesisate - book this!
Aditi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay at Xela! We love everything, but the most amazing thing was the attitude of the staff. Being a brand new hotel XELA may experience some minor issues (like bad pressure of the shower), but the way they solve these issues is just top level. Special thanks to Emily who helped us with everything and even provided with an upgrade of the room to solve this issue with shower! A bottle of wine as a gift was very nice! Rooms are perfectly decorated, we didn’t want to leave! Breakfast is very good with good coffee and choice from the menu. The location is great - it is in quiet place, sometimes we were alone in the sea! But due to free bikes it is easy to get to any places around. They also provide valet parking which is great, as it is not an easy task in Tulum. We can only envy ourselves that we stayed there: location, amenities, decor, vibe - everything was great! Do not miss sunset on their amazing rooftop!
Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Brett, 2-night trip
Verified Expedia guest review

10/10 Exceptional

new hotel. very good service. food and drinks. few kinks in new construction being worked out.
sheldons, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Moriah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Federico, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Avner, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Außergewöhnliche freundlicher Service sehr hilfsbereit. Sehr schöne Zimmer am Strand sehr gepflegt, trotz Seegrass wird täglich sauber gemacht, Handtücher hatten manchmal Flecken aber man erhält laufend neue und sehr viele Handtücher verfügbar. Absolut tolles Hotel und sehr empfehlenswert würde wieder kommen.
Christian, 8-night romance trip
Verified Expedia guest review

8/10 Very good

The style of the hotel, its quite and modern.
Mirela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Grandioses Hotel mit tollem Personal. Wir hatten eine wundervolle Zeit im Xela Tulum und können das Hotel uneingeschränkt weiterempfehlen. Das gesamte Design des Hotels und der Zimmer ist enorm schön und von der Dachterrasse kann man sich einen wunderschönen Sonnenuntergang ansehen. Der zugehörige Strandabschnitt ist ebenfalls sehr schön. Alle Bars und Restaurants in Tulum Beach sind fußläufig sehr gut erreichbar. Zudem stehen auch kostenfreie Leihfahrräder zur Verfügung. Emily und das gesamte Team haben einen großartigen Job gemacht.
Michael, 7-night romance trip
Verified Expedia guest review