Located near a train station, La Terrasse offers an upscale retreat with a charming garden and dry cleaning services. Unwind on the terrace or connect to WiFi in the comfort of your own room. Previous guests rave about their stay.
Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.
Languages
English, French
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Free off-site parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Heating
Bathrobes and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
16 bathrooms
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Bar La Terrasse – This cocktail bar specialises in French cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai
Frequently asked questions
Does La Terrasse offer free cancellation for a full refund?
Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Terrasse?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at La Terrasse?
Yes, there's free self parking.
What are the check-in and check-out times at La Terrasse?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at La Terrasse?
No, this hotel doesn't have a casino, but Casino Barriere Lille (29-min drive) is nearby.
What is there to do at La Terrasse and nearby?
La Terrasse has a garden.
What's the area around La Terrasse like?
La Terrasse is a short 8-minute walk from Douai Station and 7 minutes' walk from Douai Hotel de Ville.
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La Terrasse Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jan 2025
Super
Eve
Eve, 1-night trip
4/10 Fair
7 Aug 2024
No Air Conditioning. No real shower facility.
When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Paul
Paul, 1-night trip
2/10 Poor
21 Jun 2023
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Christopher
Christopher, 1-night trip
10/10 Exceptional
23 Jan 2025
Toujours très agréable de séjourner dans cet hôtel indépendant, le personnel est à notre écoute et très disponible
Ludovic
Ludovic, 1-night trip
10/10 Exceptional
9 Dec 2024
Verified traveller
3-night trip
10/10 Exceptional
22 Nov 2024
Jean-François
Jean-François, 1-night trip
8/10 Very good
1 Nov 2024
Personnel accueillant, et a l'écoute du client .Lieux très propre mais hors du temps .. nous avons pris la suite.
Jerry
Jerry, 1-night trip
10/10 Exceptional
15 Oct 2024
Dyana
Dyana, 1-night trip
6/10 Good
14 Sep 2024
Marie
Marie, 2-night trip
8/10 Very good
13 Sep 2024
Benoit
Benoit, 1-night trip
8/10 Very good
4 Sep 2024
Hotel bien situé avec parking privé au centre
Surprenant qu'un hôtel classé 4 étoiles n'ait ni climatisation ni ascenseur. Heureusement le personnel extrêmement sympathique et chaleureux compense ces désagréments.
madeleine
madeleine, 2-night trip
4/10 Fair
24 Aug 2024
chambre 9 : soit disant un hôtel 4* en 2023 ??? pas d'ascenseur, pas de climatisation, lit très mou, chaines tv tnt uniquement, petit déjeuner nul
jeannette
jeannette, 1-night trip
8/10 Very good
10 Aug 2024
MAYEUR
MAYEUR, 1-night trip
10/10 Exceptional
8 Aug 2024
Laurent
Laurent, 1-night trip
4/10 Fair
4 Aug 2024
couple lyonnais
Chambre non conforme à un 4 étoiles - pas de climatisation ni ascenceur avec escaliers très etroits difficilement accessible avec une grosse valise - literie moyenne - plus de lumière au dessus du lavabo et une ampoule sur trois ne fonctionnant pas dans la chambre - odeur d'urine dans la salle de bain et chasse d'eau qui perd - retouches de peintures aléatoires et grosses traces de doigt sur les portes - megots de cigarettes par terre dans la chambre - malgré un très bon acceuil, nous deconseillons cet hotel
Verified traveller
1-night trip
10/10 Exceptional
2 Aug 2024
Excellent et inoubliable
Excellent séjour , une nuit , en amoureux , donc , hum ...
Mais le maintien de tout mérite toujours une petite attention ,
Par exemple pour éviter ces escaliers , un ascenseur serait le bienvenu !!
Mas quel ... Standing quand met !! 👍
Et .. non pas de photos !! Vous voyez pourquoi !!
Lucien
Lucien, 1-night trip
2/10 Poor
31 Jul 2024
Honte et scandaleux
C est hôtel est une arnaque , il affiche 4 étoiles mais n a pas de Clim, d accès handicapé, état de la literie infecte et pourrie , fenêtre cassé que je me suis prise sur le bras ! Une honte
MARIANO
MARIANO, 1-night trip
4/10 Fair
28 Jul 2024
Ines
Ines, 1-night trip
10/10 Exceptional
16 Jul 2024
DAVID
DAVID, 1-night trip
8/10 Very good
25 Jun 2024
Jean-Xavier
Jean-Xavier, 1-night trip
10/10 Exceptional
27 May 2024
Il manquait seulement la clim et le petit frigo de la chambre faisait pas mal de bruit. À part ça très bien.
Khalid
Khalid, 1-night trip
8/10 Very good
28 Feb 2024
Guillaume
Guillaume, 1-night trip
4/10 Fair
14 Feb 2024
Comment peut-on encore laisser 4 étoiles ?
Tarif à la hauteur de la prestation : Pas cher
Verified traveller
1-night trip
6/10 Good
17 Jan 2024
Bof.
Hotel difficile d'accès au centre douai. Que des rues en sens uniques. Deux étages ss ascenseur et escaliers très raides. Pour le prix élevés c'est tres moyen.
frederic
frederic, 2-night trip
4/10 Fair
9 Jan 2024
À éviter
Hôtel sans ascenseur
Chambre minuscule et encombrée
Literie moyenne