Ostal Pau Université - Sure Hotel Collection by Best Western
When visiting Pau, Ostal Pau Université - Sure Hotel Collection by Best Western is a great choice to consider. Guests will have free perks such as WiFi and self-parking. Other features include a terrace and a garden.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
40 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 10:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
What to do
Access to nearby health club
Working away
Co-working spaces
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
ATM/banking
Garden
Terrace
Shopping centre on-site
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Step-free path to entrance
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Office
Free newspapers
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
High chair
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.90 for adults and EUR 5.90 for children
Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
Cots/infant beds are available for EUR 6.0 per day
Rollaway beds are available for EUR 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6.00 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
l'Hôtel Hotel Pau
l'Hôtel Pau
Frequently asked questions
Does Ostal Pau Université - Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Ostal Pau Université - Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, pets are welcome. There's a charge of EUR 6.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Ostal Pau Université - Sure Hotel Collection by Best Western?
Check-in start time: 5:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Ostal Pau Université - Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Casino Tranchant Pau (3-min drive) is nearby.
What is there to do at Ostal Pau Université - Sure Hotel Collection by Best Western and nearby?
Ostal Pau Université - Sure Hotel Collection by Best Western has a garden and access to a nearby health club.
Are there restaurants at or near Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, there's an on-site restaurant.
Ostal Pau Université - Sure Hotel Collection by Best Western Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Jul 2024
Clément
Clément, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jun 2024
Excellent
Personnel accueillant et bienveillant.
Le service est au top, l’hôtel est bien situé.
Chambre au top tout comme le reste de l'hôtel.
Phoebe
Phoebe, 1-night business trip
Verified Hotels.com guest review
6/10 Good
12 Jun 2024
CHRISTOPHE
CHRISTOPHE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2023
Annabel
Annabel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2023
Adeline
Adeline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2023
Eric J.
Eric J., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2023
Birgitta
Birgitta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2023
Bradley
Bradley, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Jun 2023
Elisabeth
Elisabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2023
Pierre-olivier
Pierre-olivier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2023
Imen
Imen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2023
Filipe
Filipe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Apr 2023
Yann
Yann, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Mar 2023
Bon rapport qualité prix.
Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!)
Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Marie Noëlle
Marie Noëlle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2023
landry
landry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Mar 2023
HELENE
HELENE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2023
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2023
Ludivine
Ludivine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2019
Simple and inexpensive. It has a free car park and the bus into Pau centre is 5mins walk
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
5 Jul 2019
Money saver.
Average motel at a reasonable price.
Good for a one night stay.
James
James, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2019
Good
David
David, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2017
Good hotel
This was an overnight stay en-route to the Pyrenees. The room was very nice and had air con, it also had tea and coffee making facilities. Parking was free, which is a plus these days. There is a Mexican restaurant next to the hotel, we ate there and the food was good. We would definitely use this hotel again.
Angela
Angela, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
7 May 2016
Did the job ,yes would go back
A one night stop uncomplicated park up walk to nearby shops and restaurants good sleep up and away
Alan
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2015
Good basic hotel
Nice hotel, cheap and cheerful. Handy for the town centre.
David
Verified Hotels.com guest review
8/10 Very good
30 Aug 2015
Covenient in Pau
The reception opening hours were shown but the access was not available at the time stated. The Hotel was hard to find, being behind a Mexican restaurant but the privacy turn out to be an advantage. I was able to get a nice quiet peaceful nights rest. Breakfast was enjoyable. The hotel gives a new level to travel accommodation.