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Songtsam Retreat at Shangri-La - MGallery Collection

5.0 star property
Mountain hotel in Shangri-La with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Songtsam Retreat at Shangri-La - MGallery Collection

Mountain view
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Standard Room | Hypo-allergenic bedding, down duvets, Select Comfort beds, free minibar
Junior Suite, 1 King Bed | In-room dining
Yoga

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

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About the area

Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400

What's nearby

  • Yila Grassland of Napa Lake - 12 min drive - 4.5 km
  • Diqing Culture Expo Center - 14 min drive - 7.5 km
  • Ganden Sumtseling Monastery - 15 min drive - 8.4 km
  • Dukezong Ancient Town - 17 min drive - 9.9 km
  • Diqing Museum - 18 min drive - 10.0 km

Getting around

  • Gyalthang (DIG-Diqing) - 22 min drive
  • Shangri-La Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪五彩雪域藏餐馆 - ‬14 min drive
  • ‪天涯海阁休闲吧 - ‬13 min drive
  • ‪绿野仙踪休闲吧 - ‬13 min drive
  • ‪下一站休闲吧 - ‬13 min drive
  • ‪德钦松赞绿谷 - ‬11 min walk

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Enjoy your visit to Shangri-La with a stay at Songtsam Retreat at Shangri-La - MGallery Collection. You can indulge in deep-tissue massages, facials or aromatherapy, and Tibetan Resturant, one of 2 restaurants, serves breakfast and lunch. This luxurious hotel also features a bar/lounge, a terrace and a garden.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available on request)*

Off-site

  • Area shuttle within 8 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (1765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 24 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Spa services
  • Massage/treatment rooms

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Tibetan Resturant – Overlooking the garden, this restaurant serves breakfast and lunch.
Western Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.
Library Lounge Bar – On-site bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 92 per person
  • Airport shuttle service is offered for an extra charge of CNY 150 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 380 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Are pets allowed at Songtsam Retreat at Shangri-La - MGallery Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, an airport shuttle is available. The charge is CNY 150 per vehicle one way.
What are the check-in and check-out times at Songtsam Retreat at Shangri-La - MGallery Collection?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Songtsam Retreat at Shangri-La - MGallery Collection and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes yoga. Enjoy amenities such as spa services, a picnic area and a garden.
Are there restaurants at or near Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, there are 2 on-site restaurants, featuring international cuisine and garden views.

Songtsam Retreat at Shangri-La - MGallery Collection Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

excellent hotel with great style and services
This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.
Verified Hotels.com guest review

10/10 Exceptional

Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
Verified Expedia guest review

10/10 Exceptional

Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.
Verified HotelClub guest review

10/10 Exceptional

Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.
Verified Hotels.com guest review

8/10 Very good

A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Wonderful Tibetan Retreat
Beautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.
Verified Hotels.com guest review

10/10 Exceptional

A lovely and cozy experience with Songtsam Retreat
We stayed for 3 nights in late May 2013. My husband and I enjoyed it so much.This is a lovely hotel with nice art pieces in the room, resturants and lobby to admire. Staff were really helpful. Food at the resturant were great as well. It was also just walking distance to the famous temple. One evening, we had some spare time and the hotel staff recommended that we go to the small mountain behind the hotel. We had so much fun there admiring beautiful flowers that just bloomed and watching cows and lambs making their way home.....it was alot of fun. I will recommend this hotel anytime to anyone visitng Shangri-la.
Verified Expedia guest review

10/10 Exceptional

Luxury in Shangri-la
Our room was a very large Junior Suite with panoramic views of the monastery and beyond, king bed on a raised platform, a large wooden tub, separate shower wet room and separate toilet. The open plan design had a (hard) sofa and comfortable armchair and curiously since the hotel is only a couple of years old, the TV was not flat-screen. We felt very pampered but surprised when we read the note in the room that in order to use the wood burning fire, a selling feature of the Junior suite, we were required to pay for the firewood! We mentioned our dissatisfaction in being charged for the firewood and the cost was waived and maid service sent to our room to light the fire each of our 3 night stay. Breakfast was not included in our rate but was reasonably priced and generous. We had dinner each night in the hotel's restaurant as it was too cold to venture further. The food was excellent although more expensive than we had been paying in restaurants. The General Manager was very attentive and dedicated to helping the local Tibetan community. Nothing comes without a price and we found this to be the case at Songtsam Retreat. The hotel consists of separate buildings which do not have direct access to the main reception and restaurant areas. The porter delivers you and your luggage to your room but to go to dinner you must venture out in the exceedingly chilly night and climb many stairs at high altitude to return to your room. The staff are local Tibetan impeccably trained.
Verified Expedia guest review

10/10 Exceptional

Great Hotel in amazing location
If you don't mind being out of town but surrounded by amazing scenery then this hotel is for you. Large beautiful rooms and good food. Service at the front desk can be a bit slow but more a reflection on the local way of life than bad service. Try the spa, it's an amazing experience.
Verified Expedia guest review

10/10 Exceptional

All things are very good. It is highly recommended. Personally, I would like the hotel to have one or two more different restaurants. I think, I would have hesitation to stay there longer, i.e. more than 3 days, if I have to eat the same food everyday.
Verified Hotels.com guest review

8/10 Very good

location very near to the temple within walking distance 20 minutes through the village nearby. Entering to the temple is free during your stay in the hotel.Breakfast is a little bit expensive and the food is average. Only buffet breakfast, no other choice. staffs are very helpful
Verified Hotels.com guest review

10/10 Exceptional

wonderful stay
execellent service. The staffs there were very friendly and helpful. The hotel is inside the temple area on top of the mountain so if you stay at the hotel you don't have to pay RMB 85 entry ticket to the temple. The food in their tibet restaurant was pretty good and the price was quite reasonable as well. Overall, a very nice stay at the hotel.
Verified Expedia guest review

10/10 Exceptional

藏式酒店
酒店就在松赞林寺背后，小村子周边环境清净，目前不足的是小村子在修路，开车前往不太好找，也不好开。酒店的服务没得说，相当不错，设计风格也很有特色。住了两晚，印象深刻。
Verified Hotels.com guest review

10/10 Exceptional

完美的酒店
從入住登記的一刻開始一直到離開的時刻，待了兩天，完美的人員服務及優質的藏式風格酒店設施. 當然，還有其所在位置的美景風光。絕對推薦！
Verified Hotels.com guest review

10/10 Exceptional

Super happy sharing
Very good services and location. I'll recommend to friends for sure
Verified Hotels.com guest review

10/10 Exceptional

在香格里拉旅拍
酒店本事就是一道风景，房间舒适，车辆进出方便，司机师傅更是热情好客。餐厅饭菜上好，应有尽有。
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

非常值得住一二晚的酒店。如果去香格里拉，强烈建议去往，酒店明天早上九点半有导游带去颂赞。提供单日行程，当然是星级酒店价格。
Verified Hotels.com guest review

8/10 Very good

總體還可以
在香格里拉還算是很好的客棧，只是入住三天總是忘記打掃房間這個感到有點不可思議，其他都很好尤其是前台服務人員的熱情服務還有酒店準備的供氧機的使用都讓人感到好貼心。晚上的篝火晚會由服務人員編演的歌曲和舞蹈實在是不敢恭維 懇請提高表演技能啦
Verified Hotels.com guest review