this used to be my preferred hotel when Oscar was the manager,
I was shocked when I woke up and my bed had a severe bend! It seems the bed needs to be replaced.
When I mentioned this to new manager Zaneta she simply replied "I am sorry to hear"
She was more preoccupied with charging us for parking than trying to remedy the situation.
I have arrived from Madrid, Barcelona, Mallorca, Vieena , Bratislava, and Prague and this was the worst bed I have slept in. Ever.
Thank you for asking