4/10 Fair
16 Jan 2025
Rome hotel
Super disappointed since we were not staying in the hotel, initially. We had to walk and stay in a room in an other building. A flat that had been converted to hotel rooms. Then we found bed bugs in the bed. The front desk guy got us an other room.
I also chose the pay at the hotel, but the hotel charged me 3 days before arrival for the first night. Now i have to wait 4 to 7 business days before they return the price foe that night...i still had ro pay in full upon check in since they could not just deduct that night. A hot mess!
Only good thing...close to the train staion.
asa
asa, 2-night family trip
Verified Hotels.com guest review