The route to reception is very impressive, with waterfalls and fountains, giving a very attractive facade. Lighting at the desk is far too bright, making it difficult to read the forms to sign at check-in. The room was very comfortable and welcoming, well designed and a lovely welcome gift of balloons and fruit to wish me happy birthday. A lovely touch, although it wasn't my birthday.
There are plenty of places to eat, with good choice, but it's forbidden to bring your own food and drink and the mark up on drinks is substantial. I genuinely had one of the best steaks I've ever eaten for an evening meal, and breakfast was very well stocked with various food options. It was almost impossible to find cutlery and glassware, and somewhat disappointing to see flies around the pastries and watching a small child licking things to see if she liked them (then returning them to the counter). While this is a parenting issue, staff were oblivious to it and it rendered much of the food, for me, inedible.
Staff were very polite and courteous, and the fire show was very entertaining.
Had a very relaxing weekend stay, with no major issues.
I'd definitely book to stay again if in the region.