Hotel Lugano Suites

3.0 star property
La Carolina hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Suites

Interior entrance
Suite, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board
Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels, MP3 dock
Property entrance
Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • Spa
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Car hire on-site
  • Computer station
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Living room

Room options

Available filters for rooms
Showing 2 of 2 rooms

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed
2 bedrooms
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135

What's nearby

  • Parque La Carolina - 3 min walk - 0.3 km
  • Quicentro Shopping - 16 min walk - 1.4 km
  • Atahualpa Olympic Stadium - 16 min walk - 1.4 km
  • Foch Square - 4 min drive - 2.7 km
  • General Rumiñahui Coliseum - 5 min drive - 4.3 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 50 min drive
  • La Carolina Station - 10 min walk
  • Iñaquito Station - 17 min walk
  • Pradera Station - 21 min walk
  • Iñaquito Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪De la Llama - ‬1 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk
  • ‪Cosa Nostra Trattoria - ‬3 min walk
  • ‪Freshii - ‬4 min walk
  • ‪Sweet And Coffee - ‬3 min walk

About this property

Hotel Lugano Suites

Enjoy your visit to Quito with a stay at Hotel Lugano Suites. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or hydrotherapy.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 1 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Deposit is payable by cash or credit card voucher and is due at the time of check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Internet

  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch TV
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free cot/infant bed

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Lugano. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lugano Suites
Lugano Suites Aparthotel
Lugano Suites Aparthotel Quito
Lugano Suites Quito
Lugano Hotel Quito
Lugano Quito
Lugano Hotel
Hotel Lugano Suites Hotel
Hotel Lugano Suites Quito
Hotel Lugano Suites Hotel Quito

Frequently asked questions

Does Hotel Lugano Suites offer free cancellation for a full refund?
Yes, Hotel Lugano Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is an airport shuttle service offered by Hotel Lugano Suites?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Hotel Lugano Suites?
Check-in start time: 2 PM; check-in end time: 1 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Lugano Suites and nearby?
Hotel Lugano Suites has a spa and a fitness centre.
Does Hotel Lugano Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
What's the area around Hotel Lugano Suites like?
Hotel Lugano Suites is a short 10-minute walk from La Carolina Station and 3 minutes' walk from Parque La Carolina.

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

8/10 Very good

Our First Two Nights in Ecuador
This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Kathleen A., 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good location but noisy
It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.
Verified Hotels.com guest review

10/10 Exceptional

Arturo David, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good :)
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice choice in a good area - five star staff
Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice & Convenient
Nice and convenient suite. I will definitely stay there again
Fabiola, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Room and service were great.. only the WIFI Service was not very good..
Verified Hotels.com guest review

8/10 Very good

Great boutique hotel near Carolina Park
Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.
Verified Expedia guest review

10/10 Exceptional

nice location
great location and experience at this hotel. I would recommend to others and will return next time
Verified Expedia guest review

10/10 Exceptional

Nice hotel
wonderful hotel I really liked is comfortable and clean recommend
Verified Expedia guest review

10/10 Exceptional

Great choice for Quito
Very nice (and safe) place to stay in Quito, close to nice malls, parks, restaurants. Hotel suite was spacious for a family of five. Only suggestion is to make the breakfast a little better for non meat eaters
Verified Hotels.com guest review

6/10 Good

Small rooms
The rooms are modern and clean but extremely small. The neighborhood is better during weekdays, since during weekends everything seems to close down before 7. But generally we felt relatively safe
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff was very polite and professional. It helped greatly too that many spoke English to me. Security was always present 24/7. As far as the room it was well stocked and was quite nice. The view of the city of Quito was fun and we did enjoy it. Some things in the room need improvement on the cleaning. The curtains have not been washed anytime recently and were just dusty and yucky. Though the floor was generally swept daily the closet floor was skipped 2 days and had dirt on it and staff was notified and the problem was promptly fixed. We enjoyed our stay and also liked and appreciated the spa located next door!
Verified Expedia guest review

8/10 Very good

Lugano Suites - Quito
Staff was very accommodating and friendly. Hotel is new, clean, beds are comfortable & breakfast is very good. The location is excellent for restaurants, walks, malls, and seeing the city. Very close to La Carolina Park as a reference point. The price is very reasonable.
Verified Hotels.com guest review

10/10 Exceptional

Nice and comfortable
It Was very nice
Verified Hotels.com guest review

10/10 Exceptional

Good family choice for lodging
Very comfortable. Staff was gracious and helpful and honest. We inadvertently left an envelope with cash behind in the room and were very pleasantly surprised to have it returned upon returning to the hotel again a week later. No onsite restaurant but location was near many dining out options.
Verified Hotels.com guest review

10/10 Exceptional

Great Space!
Wonderful spacious suite for four of us. Convenient location to the park and restaurants. Friendly and helpful staff.
Verified Expedia guest review

8/10 Very good

Nice hotel room but really tiny bathroom
I stayed only 1 night and the hotel is nice and clean. The suite had everything you need. The breakfast was very good. the only thing I didnt like was the bathroom. It was very small almost like an airplane bathroom. Although very clean with all the amenities that you will need.
Verified Expedia guest review

10/10 Exceptional

Very convenient location
Was very satisfied, hotel was spotless, clean and very confortable. Will use it again in my next visit.
Verified Hotels.com guest review

10/10 Exceptional

it was great
It was clean, spacious and I slept wonderfully. I stay in an different hotel went I arrive and I couldn't slept, this hotel has perfect and the staff was very helpful. I' m pretty sure I going to use it the next time I visit Quito.
Verified Expedia guest review

10/10 Exceptional

Lugano Suites - Quito
All the staff in the hotel are friendly and readily answer any question or request you may have. Arrangements were made for us to be picked up at the airport and then back again when we left Quito. At breakfast, fresh fruit is always available. The hotel room is cleaned daily and bottled water is replaced in the fridge as needed. The flowers in the main lobby are gorgeous and a new arrangement is on display every few days. The penthouse terrace allows for a great view of the city. My husband and I will certainly stay at Lugano Suites the next time we are in Quito.
Verified Expedia guest review

6/10 Good

Good aparta hotel
Nice people. Clean apt. Small but good breakfast. Bath room tiny. Almost can not go inside and close door. Must walk to find lunch or dinner
Verified Hotels.com guest review

8/10 Very good

Great location
Great location! Walking distance to many places. We were a total of 5 and it worked out great for us using the sofa bed. Restrooms are tiny so getting dressed without mirrors in bedroom was difficult but we still managed. Would stay here again!!
Verified Hotels.com guest review