Ottawa, ON (XDS-Ottawa Train Station) - 19 min drive
Restaurants
McDonald's - 5 min walk
Tim Hortons - 11 min walk
Starbucks - 13 min walk
The Brew Table - 6 min walk
Harvey's - 8 min walk
About this property
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel
At Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel, you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. This eco-friendly hotel is also within a short drive of University of Ottawa and Parliament Hill. Fellow travellers love the helpful staff and breakfast.
Languages
Chinese (Mandarin), English, French, Polish, Serbian, Spanish
At a glance
Hotel size
115 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in/out available
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Conference space (2240 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel
Frequently asked questions
Does Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel and nearby?
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel has an indoor pool and a fitness centre.
What's the area around Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel like?
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car.
Travellers love the hotel's prime location.
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
12 Dec 2024
Let down.
I asked for a room closest to elevator as I have some mobility issues. My room was half way down the hall. The carpet was not flat and walker kept getting stuck. A definite tripping hazard. The cable and picture on the television was aweful. Will never stay there again.
Constance
Constance, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2024
Amitabh
Amitabh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Good for the price
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Tv channel options were not good
Jocelyn
Jocelyn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Sang
Sang, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 Nov 2024
Il n’avait pas de baignoire dans la salle de bain et la douche était aménager sur le même plancher que le reste de la salle de bain … il y avait de l’eau partout.le plancher n’était bien adapté pour que l’eau retour à la douche… j’ai du tout assécher . Comble de malheur, je ne m’en étais pas aperçu immédiatement et je me suis mis les pieds dedans durant mon pipi de nuit
Stéphane
Stéphane, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Perfect
Excellent,super
Yaroslav
Yaroslav, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Would definitely stay again!
Quick and easy check in. Clean room with comfortable soft beds.
Breakfast was great too, with eggs, bacon and pancakes. Toast, bagels and muffins with all the fixings. Milk, hard boiled eggs and yogurt in the fridge with juice and coffee too.
Ronald
Ronald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Good quality, clean, friendly.
Dennis
Dennis, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
The only thing I don’t like it’s the shower. Everything else was perfect
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Gordana
Gordana, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Rajdeep
Rajdeep, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Lovedeep
Lovedeep, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Orville
Orville, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Overall it was good but the washroom lock wasn't working properly.