Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000
What's nearby
Tobacco Auction Floors - 17 min walk
Lilongwe Wildlife Centre - 17 min walk
Kamuzu Mausoleum - 4 min drive
Kamuzu Central Hospital - 5 min drive
Lilongwe City Mall - 6 min drive
Getting around
Lilongwe (LLW-Kamuzu Intl.) - 43 min drive
Airport shuttle (surcharge)
Restaurants
Orchid Cafe & Restaurant - 4 min drive
Blue Ginger - 4 min drive
La Cantina - 6 min drive
Vincent Restaurant - 11 min walk
Coco's @ August House - 4 min drive
About this property
Crossroads Hotel Lilongwe
Crossroads Hotel Lilongwe is a great choice for a stay in Lilongwe. You can indulge in deep-tissue massages, facials or manicures and pedicures, and Crossroads Restaurant, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other features.
Languages
English
At a glance
Hotel size
101 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:30 AM
2 restaurants
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Golf lessons nearby
Working away
Business centre
Meeting rooms
Conference centre (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Built in 2004
Fitness centre
18 holes of golf
An outdoor pool
Sauna
Steam room
Banquet hall
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Crossroads Restaurant – This bistro serves breakfast, lunch, dinner and light fare. Open 24 hours.
Copper Pot – This fine-dining restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Catchy Saloon – This bar only serves light fare. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MWK 23100 per person (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Crossroads Hotel
Crossroads Hotel Lilongwe
Crossroads Lilongwe
Crossroads Hotel
Crossroads Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel
Crossroads Hotel Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel Lilongwe
Frequently asked questions
Does Crossroads Hotel Lilongwe offer free cancellation for a full refund?
Yes, Crossroads Hotel Lilongwe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crossroads Hotel Lilongwe?
Yes, there's an outdoor pool.
Are pets allowed at Crossroads Hotel Lilongwe?
Sorry, pets aren't allowed.
Is parking offered on site at Crossroads Hotel Lilongwe?
Yes, there's free self parking.
Is an airport shuttle service offered by Crossroads Hotel Lilongwe?
Yes, an airport shuttle is available. The charge is MWK 23100 per person one way.
What are the check-in and check-out times at Crossroads Hotel Lilongwe?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Crossroads Hotel Lilongwe and nearby?
Crossroads Hotel Lilongwe has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crossroads Hotel Lilongwe?
Yes, there are 2 on-site restaurants, featuring Regional cuisine.
What's the area around Crossroads Hotel Lilongwe like?
Crossroads Hotel Lilongwe is a short 17-minute walk from Tobacco Auction Floors and 17 minutes' walk from Parliament Building.
Crossroads Hotel Lilongwe Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
11 Nov 2024
Domingo
Domingo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
Glory
Glory, 3-night trip
Verified Expedia guest review
8/10 Very good
27 Jul 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2024
Excellent staff and breakfast.
Benjamin
Benjamin, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Apr 2024
The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki
Vicki, 9-night business trip
Verified Expedia guest review
6/10 Good
5 Mar 2024
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked.
Bathtub had hotwater but the shower was only lukewarm not hot.
Excellent breakfast!
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2023
Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel
Rachel, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
8 May 2023
Anvar
Anvar, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Apr 2023
I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
REGINALD
Verified Travelocity guest review
2/10 Poor
14 Mar 2023
Sofeeyah
Sofeeyah, 5-night trip
Verified Expedia guest review
8/10 Very good
5 Mar 2023
We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa
Rosa, 3-night family trip
Verified Expedia guest review
8/10 Very good
1 Mar 2023
PhilIp
PhilIp, 3-night trip
Verified Hotels.com guest review
2/10 Poor
7 Sep 2022
No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Diane
Diane, 4-night business trip
Verified Hotels.com guest review
6/10 Good
23 Sep 2021
the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian
Brian, 2-night business trip
Verified Hotels.com guest review
6/10 Good
20 Sep 2021
The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona
Muchona, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2021
Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Jul 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
14 Jul 2020
Short stay at crossroads
Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2020
Very convenient location. Food court, stores and banking nearby.
Ken
Ken, 3-night business trip
Verified Expedia guest review
8/10 Very good
23 Oct 2019
Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.
Verified traveller
1-night business trip
Verified Expedia guest review
8/10 Very good
12 Oct 2019
My stay was good. Everything was okay except the gym did not have towels. It was difficult to workout without wiping sweat. I suggest they always have towels and drinking water available at the gym
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Jun 2019
Didn't like the breakfast. Also the bathroom doesn't have the dryer, as it is fixed to the wall in the room - in the drawer.
Verified traveller
11-night business trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2019
Ones again.
It is always a good experience at Crossroads. That's why it is my first choice 😉