Very friendly receptionist who spoke excellent English. Hotel was amazing, very stylish and quite unique. We stayed in a comfort room which was great. Can only imagine what the other rooms would be like. No great toiletries, just a soap dispenser in the shower and next to the basin. No air con in our bedroom which, for a hotel of this calibre was disappointing, but there was in the breakfast room. Huge variety of food on offer and looked amazing. We can't eat the traditional continental breakfast, but the pastries, cake etc were plentiful and there was also a menu to choose from I.e. sweet pancakes, egg omelette etc. Husband said the coffee was great and I had a China teapot for my tea. There was free Wi-Fi which worked brilliantly and a decent sized flat screen t.v.which had BBC 1 and BBC 2. Bit surreal watching Casualty while in a hotel in a lovely town in Luxembourg ! There was secure underground parking which was free too. Didn't have time to use the pool and spa as we were only overnight stayers but should imagine it was just as amazing as the rest of the hotel. Overall a wonderful experience and, if we ever get to go back, will make sure we go for a higher grade room and use the pool etc.for an even better experience.