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Toledo Hotel

3.5 star property
Get your morning started with a delicious breakfast then hit up a round of golf or take advantage of shopping on site.

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Photo gallery for Toledo Hotel

Interior entrance
In-room safe, free rollaway beds
Outdoor pool
Outdoor pool
Outdoor pool
Overlooking the stunning Bocagrande Beach, Toledo Hotel offers an unforgettable getaway. Tee off at the golf course, unwind by the outdoor pool or indulge in breakfast and lunch at the on-site restaurant.

Reviews

6.0 out of 10
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room

In-room safe, free rollaway beds

Economy Room

Highlights

Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Room

In-room safe, free rollaway beds

Superior Room

Highlights

Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Carrera 2 # 6-40 Av San Martín, Bocagrande, Cartagena

What's nearby

  • Cartagena de Indias Convention Center - 9 min walk
  • San Felipe de Barajas Castle - 12 min walk
  • Clock Tower - 15 min walk
  • Walls of Cartagena - 19 min walk
  • Bocagrande Beach - 10 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Taboo - ‬5 min walk
  • ‪Cervecería Cartagena Bar - ‬5 min walk
  • ‪El Beso - ‬5 min walk
  • ‪Distrito Burger Bar - ‬2 min walk
  • ‪Hotel Casa De Las Palmas - ‬4 min walk

About this property

Toledo Hotel

Toledo Hotel puts you in a great location, within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Walls of Cartagena and Bocagrande Beach are within a short drive.

At a glance

DONE

Hotel size

    • 86 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • No on-site parking

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Tennis
  • Shopping
  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Terrace
  • Television in common areas
  • An outdoor pool

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • WiFi is available in public areas for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

There is no hot water on site.
This property accepts credit cards.

Also known as

Toledo Cartagena
Toledo Hotel Cartagena
Hotel Toledo Cartagena
Hotel Toledo
Toledo Hotel Hotel
Toledo Hotel Cartagena
Toledo Hotel Hotel Cartagena

Frequently asked questions

Is there a pool at Toledo Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Toledo Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Toledo Hotel?

Sorry, there's no on-site parking at Toledo Hotel.

What are the check-in and check-out times at Toledo Hotel?

You can check in starting at 3:00 PM. Check-out time is 1:00 PM.

Is there an on-site casino at Toledo Hotel?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Toledo Hotel and nearby?

Practise your swing on the tennis courts. Toledo Hotel also has an outdoor pool.

Are there restaurants at or near Toledo Hotel?

Yes, there's an on-site restaurant.

What's the area around Toledo Hotel like?

Toledo Hotel is a short 9-minute walk from Cartagena de Indias Convention Center and 15 minutes' walk from Clock Tower.

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Toledo Hotel Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Very good

muy buena la estadia, el servicio y la atencion; recomendaria que hay sectores en la parte media y de atras del hotel, donde las habitaciones tienen mucho olor a humedad y es algo molesto.
4-night trip

2/10 Poor

Publicidad engañosa y malas condiciones.
Para empezar el hotel tenía desayuno gratis el cual no reconocieron en ningún momento, las instalaciones horribles y ni hablar de las habitaciones, parecen del siglo pasado, jamás les hacen un mantenimiento. El flujo del agua no es suficiente ni para lavarse los dientes, menos mal solo pasamos una noche en este horrible lugar. Parece un motel de mala muerte. No lo recomiendo para nada.
1-night trip

8/10 Very good

I booked this for my parents, so I cannot rate everything. However, they were very friendly at check-in. I have to say, I speak Spanish, so I don't know what other languages they speak, but I had a personal issue with my payment, and they were very accommodating and personable. The breakfast was a plate with sufficient and good food. The hotel also has a small pool, which is a plus.
Mangobel, 1-night trip

6/10 Good

piezas muy pequeñas estrechas para movilidad,no hay donde colgar ropa o poner para desarugar
4-night trip

2/10 Poor

Horrible, viejo, sucio y parecía un conventillo... gente gritando en todos lados, zona de habitaciones con gente con parlantes con la música a todo lo que da...nadie les decía nada... la habitación no tenía ventana, el aire es central por lo que no podes regularlo y a la noche literalmente tuve que dormir con buzo, la cama tenía pulgas, estoy toda brotada y la mugre que había en la habitación y en el baño era de no creer...en el desayuno no tenían té, no levantaban las mesas por lo que después de 30 min de cola literal para que te den el desayuno tenias que desayunar entre la mugre que habían dejado otros huéspedes... por menos Plata nos hospedamos en lugares más decentes en boca grande. No recomiendo.
2-night trip

2/10 Poor

Soap was in the bathroom for the first day only. No bleach or Pine-Sol was used to clean the room. No hot water. No refrigerator.No clothes hangers and no closet to hang clothes in. The room was very small equivalent to a college small dormitory. Only one electric outlet worked, the other one did not function. No black-out window shade. I was told breakfast was NOT included even though the Expedia website said that breakfast is included. No electric elevator. No telephone in phone to call reception. VERY overpriced for the nothing that was received! A wretched experience overall!.
5-night trip

6/10 Good

Muy decepcionada
Las áreas comunes del hotel están bien, aunque hay cosas en muy mal estado como la piscina, la habitación que me asignaron estaba totalmente descuidada, las camas en muy mal estado. El aseo del lugar no es el mejor y mucho menos la atención por parte del personal, ya que les cuesta hasta dar un saludo. Aparte de eso hubo inconvenientes con los servicios contratados y que ellos debían prestar, como el desayuno.
Catherine, 2-night trip

2/10 Poor

1-night trip

4/10 Fair

Hotel en PESIMAS CONDICIONES
Un Hotel que por fuera parece en Buenas condiciones ,pero por dentro es Horrible. En la Aplicación dice que en el pago están incluidos todos los impuestos y cuando llegamos nos cobrar un 19% de lo que ha habíamos Pagado. Cuando entramos a la habitación , era muy fea, nada parecido a las pocas fotos, un olor a humedad tenaz, las Paredes muy sucias y viejas, el aire acondicionado era como automático (de los viejos), para disminuir el frío tocaba ponerle una toalla encima , el televisor era una Cajita vieja colgado en el techo y por último la habitación da a un vacío donde es la zona de comidas y se escucha todo lo que Habla la Gente. Es muy feo este Hotel y la Atención del personal no es la mejor. aparte en la aplicación decia que el precio incluía el Desayuno y allá no nos dieron nada, su solución fue que pudiéramos la Queja en la Aplicación . Que lástima haber pagado con Anticipación, porque de saber que era así no hubiera dado un Solo peso por ese sitio.
Katheryne, 2-night trip

2/10 Poor

El peor recepcionista antipático y grosero
El día 28 enero de 2019 llegamos alas 5 pm y un recepcionista trigueño gordito joven super gosero nos atendió muy mal ni nos miraba a la cara para contestar lo que le preguntábamos, pedimos una toalla para ducharnos nunca llego y el aire en pésimas condiciones. No lo recomiendo por favor no gasten en este sitio. Es la peor experiencia con diferencia que hemos tenido.
1-night trip

6/10 Good

This review was submitted before 2018 and has not been verified.

6/10 Good

quarto andar nunca mais
hotel simples. me deram quarto no quarto andar. terrivel, choveu e virou uma piscina. acho que segumdo andar tem quartos melhores
Wellington, 3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Artur, 4-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

4/10 Fair

No es un lugar para el precio que pague
This review was submitted before 2018 and has not been verified.

8/10 Very good

El hotel es sencillo pero bien ubicado
La ubicación y el servicio fue muy bueno
This review was submitted before 2018 and has not been verified.

6/10 Good

Get what you pay for
El habitation no es como Las fotos. Son muy viejas.
This review was submitted before 2018 and has not been verified.

8/10 Very good

HOTEL LIMPIO Y COMODO
EN TERMINOS GENERALES BIEN LA DIFICULTA QUE SE PRESENTO ES QUE NO TENIA EL BAUCHER DE RESERVA A LA MANO Y NO ENCONTRARON LA RESERVA RECOMENDACION LLEVARLO CUANDO HAGAN RESERVAS POR EMAIL
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

DE LUJO EN EL HOTEL TOLEDO GRACIAS
Espectacular, lleno todas las expectativas que llevaba al ir a conocer el hotel, el servicio es muy puntual, el aseo de la habitación bueno y seguro.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel bien ubicado.
La atención es poco atenta por parte de algunos empleados del hotel ( recepción, restaurante). La habitación se ajusta al bajo precio que uno cancela.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cómodo y sencillo.
Buena opción y económico.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Good Location Cleanliness needs improvement
Advertised animals stay free but when arrived said prohibited. Manager made an exception since Hotels,com site said animals accepted but bellman who brought up my bag actually scolded me for having my 7 pound jack russell and told me to keep her off the bed. For both days of my stay he was rude with me ove this.
This review was submitted before 2018 and has not been verified.

8/10 Very good

muy bien
This review was submitted before 2018 and has not been verified.

6/10 Good

Was ok for the price paied
This review was submitted before 2018 and has not been verified.

8/10 Very good

Pues cuando me acerqué al hotel de Toledo no apareció la reserva que hice, pero el hotel me solucionó y me pude hospedar