Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property
Hotel with restaurant, near Broadway

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Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Exterior
Bar (on property)
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, blackout curtains
When you stay at Caption by Hyatt Downtown Nashville/The Gulch, you'll be within a 15-minute walk of Broadway and Bridgestone Arena. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ryman Auditorium and Music City Center are within a 15-minute walk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is 3.647.304 ₫
4.321.902 ₫ total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 King Bed, Roll-in Shower

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Map
118 12th Avenue South, Nashville, TN, 37203

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 1.0 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 15 min walk - 1.3 km
  • Vanderbilt University - 17 min walk - 1.5 km

Getting around

  • Nashville International Airport (BNA) - 15 min drive
  • Smyrna, TN (MQY) - 37 min drive
  • Nashville Riverfront Station - 16 min walk
  • Nashville Donelson Station - 17 min drive
  • Hermitage Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Milk and Honey Nashville - ‬6 min walk
  • ‪Pins Mechanical Co. - ‬5 min walk
  • ‪Biscuit Love - ‬9 min walk
  • ‪Harriet's Rooftop - ‬9 min walk

About this property

Caption by Hyatt Downtown Nashville/The Gulch

When you stay at Caption by Hyatt Downtown Nashville/The Gulch, you'll be within a 15-minute walk of Broadway and Bridgestone Arena. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ryman Auditorium and Music City Center are within a 15-minute walk.

Languages

Arabic, English, Russian, Spanish
VISIBILITY

At a glance

Hotel size

    • 210 rooms

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site valet parking (USD 60 per night)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Closed-captioned TV
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 for adults and USD 40 for children

Pets

  • Pets are allowed for an extra charge of USD 150 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs USD 60 per night

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

Are pets allowed at Caption by Hyatt Downtown Nashville/The Gulch?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 150 per accommodation, per stay.

Is parking offered on site at Caption by Hyatt Downtown Nashville/The Gulch?

Yes. Valet parking costs USD 60 per night.

What are the check-in and check-out times at Caption by Hyatt Downtown Nashville/The Gulch?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in is available.

What is there to do at Caption by Hyatt Downtown Nashville/The Gulch and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Caption by Hyatt Downtown Nashville/The Gulch?

Yes, there's an on-site restaurant.

What's the area around Caption by Hyatt Downtown Nashville/The Gulch like?

Caption by Hyatt Downtown Nashville/The Gulch is a short 9-minute walk from Broadway and 11 minutes' walk from Bridgestone Arena.

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Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice location, well maintained hotel
Carl, 2-night trip

10/10 Exceptional

Awesome place!
Ross, 3-night trip

10/10 Exceptional

New hotel, with large comfortable rooms
Maneesh, 1-night trip

10/10 Exceptional

Recommended
Room was nice and comfortable. The staff was great!
Sandra, 2-night trip

10/10 Exceptional

Perfect for business trips
The hotel's location was perfect for walking to restaurants and other hotels in the area. The grocery store near by was also a bonus! The entire building was clean and welcoming. The room was just the right size for my quick trip.
Heather, 2-night trip

8/10 Very good

Nice hotel
The hotel was very nice and clean and the room style was very modern and sleek. The bed was pretty comfortable but I hated the pillows.
4-night trip

10/10 Exceptional

Beautiful hotel
I'm a germaphobe and find hotel stays challenging, but this was one of the most comfortable hotel stays I've ever had. Great staff, very clean and cozy. My only complaint is that the comforter wasn't very thick for wintertime, but I'm certain they would have provided another if I requested it. Would absolutely stay again.
Ashley, 1-night trip

10/10 Exceptional

Top stay
Great hotel, fantastic staff, very clean and comfortable! Nice location just 10 moms to broadway! Parking is a premium so be prepared for that!
James, 2-night trip

10/10 Exceptional

Fun stay in Music City!
Great place to stay in Nashville, close to the action. The staff is excellent, very friendly and helpful. There’s no recycling. The room was very clean and we had a great view of the area. Would stay there again.
Christopher, 2-night trip

10/10 Exceptional

Wonderful stay
New hotel so it was in great shape. Service was excellent and every employee was very nice and upbeat. The location is perfect, short walk to everything, lots of dining close by and if you need to take a car service anywhere they can easily avoid Broadway being shut down and general traffic. We had a wonderful stay and would definitely stay here again.
mark, 2-night trip

10/10 Exceptional

Date night stay
Wonderful stay. Husband and I had a date night out, property is in a great location. We were greeted at check in by Kelvin, he was so friendly and answered any questions we had. Our room had a spectacular view. Everything in the room was spotless and perfect
Meredith, 1-night trip

8/10 Very good

Caption review
We had a nice stay at Caption by Hyatt. The staff was very friendly. The only thing was the room was very dark and could have used brighter light bulbs in the lamps.
3-night trip

4/10 Fair

Honey moon
The room was nice looking. Bed was not comfortable. The lobby and bar area and elevators and halls too strong smell of air freshener, perfume, I'm sensitive to that. No room service or much of restaurant. Location was good.
Robert, 6-night trip

10/10 Exceptional

Great
Great place! It’s new so they were still working out some kinks, but we were very happy!
Lindsay, 3-night trip

6/10 Good

Great location
Decent stay. There was a few little annoyances - the hotel lobby has an overwhelming perfume smell to it, the rooms are very dark and not a lot of lighting, the walls are very thin and can hear everything. The bathroom light was on a sensor and it would randomly go off throughout the night. Overall a nice hotel, great location near broadway!
2-night trip

8/10 Very good

Would stay again
Great, new hotel close to down town Nashville. The room was very nice with great storage and decorated to feel like home. Very nice bathroom, shower and mirrors with lighting. Required to valet park which was backed up as well as check in. I don't love paying to park at a hotel. Charger an extra fee for driving a SUV.
Brittany, 1-night trip

10/10 Exceptional

Amazing! I will come back next time
Martin, 4-night trip

6/10 Good

Nice comfort
It was just for 1 night everything was nice and clean. Missing a remote to the tv i looked everywhere for it also tried to tell them this morning but it was busy and i was in a hurry to leave. Walls very thin heard whole conversations even someone coughing. Otherwise soft bed and felt clean.
Kimberly, 1-night trip

2/10 Poor

David
Horrible check in. Waited 2+ hours in the lobby for a room and kept getting told by the receptionist that it will only be 10 more minutes. The people in our room did not check out until 2:30, check out is 11:00. Nice, new hotel but won’t be going back.
David, 1-night trip

8/10 Very good

Review
The bed was very uncomfortable. Also, it was weird only having a comforter, and no sheets. Otherwise, all good.
Stephen, 3-night trip

10/10 Exceptional

New and Nice!
At check-in we learned we were the 10th couple (ever!) to stay at this property and you could tell: it's completely new. Industrial but comfortable decor, with modern touches like easy-to-cast TV, water + ice dispensers on each floor, USB-c ports, etc. Comfortable bed and quality linens. We appreciated being able to walk to all the Gulch area of downtown has to offer, and it was a short walk down to SoBro for more exploring. All in all a great stay!
1-night trip

8/10 Very good

Nice hotel, valet services overpriced
I enjoyed my stay at Caption. Clean rooms, convenient location, nice front desk staff. I was not so happy about the Valet. The parking garage they use is serviced by Metropolis so if you have an account you will be charged because it scans your tag. On top of paying $60/night Valet I was also charged $42/night through the garage services. I was told it would be refunded within 3-5 business days it has now been 8 days. I’ve called twice now and still haven’t received my refund. Paying over $200 in parking fees is absolutely ridiculous. If you’re going to use a parking garage that charges then you should have the option to self park.
Miranda, 2-night trip

6/10 Good

Watch for added hidden charges
The lights are ridiculous . They turn off when you want them on entry. Won’t shut off when you want them off bathroom with glass door so light reflects in mirror right onto bed keeping us awake. Smells like smoke through vent. Air system won’t shut off and fan extremely noisy all night. Valet only parking not part of room and can’t add it to room bill. Instead cumbersome phone credit card system so you can’t request to get your car until you’ve entered all this info and they charge close to $70 for one night parking.
Sharon, 1-night trip

6/10 Good

Needs some work
When I got there, everybody was very nice and friendly. Room was nice the next morning I walked down and I hear the people at the desk talking badly about another customer loudly enough for everyone else to hear. My stay was from Friday until Monday my room never got cleaned. I had to ask them on Sunday if the maid could come and clean the room. She did but all she did was change out the trash and put a few towels did not put an extra toilet paper, which by Sunday night all the toilet paper was gone through. The picture provided was the lobby restrooms, which is unacceptable. Those should always be clean. And even Monday morning by 10 AM elevator floors were sticky and as you exit the first floor, there was some liquid spilled that had still not been cleaned up.
Raquel, 3-night trip

4/10 Fair

very poor
Room was dark. Lights in room did not work. Power outlets did not work. Maintenance came and looked at the issue but did nothing.
Claudia, 1-night trip