When you stay at Caption by Hyatt Downtown Nashville/The Gulch, you'll be within a 15-minute walk of Broadway and Bridgestone Arena. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ryman Auditorium and Music City Center are within a 15-minute walk.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Bar
Parking available
Pet-friendly
Gym
Air conditioning
Main amenities (11)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Valet parking
Business centre
3 meeting rooms
Meeting rooms
24-hour front desk
Concierge services
Banquet hall
For families (6)
Children stay free
Free cots/infant beds
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift
The current price is 3.647.304 ₫
3.647.304 ₫
4.321.902 ₫ total
includes taxes & fees
16 Mar - 17 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Room, 1 King Bed, Roll-in Shower
Room, 1 King Bed, Roll-in Shower
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
43 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed (High Floor)
Deluxe Room, 1 King Bed (High Floor)
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
42 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner
Deluxe Room, 1 King Bed with Sofa bed, Corner
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
27 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 2 Double Beds (High Floor)
Deluxe Room, 2 Double Beds (High Floor)
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
34 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed (High Floor)
Room, 1 King Bed (High Floor)
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
27 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds (High Floor)
Room, 2 Double Beds (High Floor)
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
27 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
43 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Double Beds (High Floor)
Nashville International Airport (BNA) - 15 min drive
Smyrna, TN (MQY) - 37 min drive
Nashville Riverfront Station - 16 min walk
Nashville Donelson Station - 17 min drive
Hermitage Station - 20 min drive
Restaurants
McDonald's - 3 min walk
Milk and Honey Nashville - 6 min walk
Pins Mechanical Co. - 5 min walk
Biscuit Love - 9 min walk
Harriet's Rooftop - 9 min walk
About this property
Caption by Hyatt Downtown Nashville/The Gulch
When you stay at Caption by Hyatt Downtown Nashville/The Gulch, you'll be within a 15-minute walk of Broadway and Bridgestone Arena. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ryman Auditorium and Music City Center are within a 15-minute walk.
Languages
Arabic, English, Russian, Spanish
At a glance
Hotel size
210 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 60 per night)
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Concierge services
Facilities
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Closed-captioned TV
Step-free path to entrance
Area rugs in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Mobile key entry
Restaurant dining guide
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 for adults and USD 40 for children
Pets
Pets are allowed for an extra charge of USD 150 per accommodation (may vary based on length of stay)
Parking
Valet parking costs USD 60 per night
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville
Frequently asked questions
Are pets allowed at Caption by Hyatt Downtown Nashville/The Gulch?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 150 per accommodation, per stay.
Is parking offered on site at Caption by Hyatt Downtown Nashville/The Gulch?
Yes. Valet parking costs USD 60 per night.
What are the check-in and check-out times at Caption by Hyatt Downtown Nashville/The Gulch?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Caption by Hyatt Downtown Nashville/The Gulch and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Caption by Hyatt Downtown Nashville/The Gulch?
Yes, there's an on-site restaurant.
What's the area around Caption by Hyatt Downtown Nashville/The Gulch like?
Caption by Hyatt Downtown Nashville/The Gulch is a short 9-minute walk from Broadway and 11 minutes' walk from Bridgestone Arena.
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Caption by Hyatt Downtown Nashville/The Gulch Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Feb 2025
Nice location, well maintained hotel
Carl
Carl, 2-night trip
10/10 Exceptional
30 Jan 2025
Awesome place!
Ross
Ross, 3-night trip
10/10 Exceptional
27 Feb 2025
New hotel, with large comfortable rooms
Maneesh
Maneesh, 1-night trip
10/10 Exceptional
9 Mar 2025
Recommended
Room was nice and comfortable. The staff was great!
Sandra
Sandra, 2-night trip
10/10 Exceptional
28 Feb 2025
Perfect for business trips
The hotel's location was perfect for walking to restaurants and other hotels in the area. The grocery store near by was also a bonus! The entire building was clean and welcoming. The room was just the right size for my quick trip.
Heather
Heather, 2-night trip
8/10 Very good
20 Feb 2025
Nice hotel
The hotel was very nice and clean and the room style was very modern and sleek. The bed was pretty comfortable but I hated the pillows.
Verified traveller
4-night trip
10/10 Exceptional
24 Feb 2025
Beautiful hotel
I'm a germaphobe and find hotel stays challenging, but this was one of the most comfortable hotel stays I've ever had. Great staff, very clean and cozy. My only complaint is that the comforter wasn't very thick for wintertime, but I'm certain they would have provided another if I requested it. Would absolutely stay again.
Ashley
Ashley, 1-night trip
10/10 Exceptional
17 Feb 2025
Top stay
Great hotel, fantastic staff, very clean and comfortable! Nice location just 10 moms to broadway! Parking is a premium so be prepared for that!
James
James, 2-night trip
10/10 Exceptional
16 Feb 2025
Fun stay in Music City!
Great place to stay in Nashville, close to the action. The staff is excellent, very friendly and helpful. There’s no recycling. The room was very clean and we had a great view of the area. Would stay there again.
Christopher
Christopher, 2-night trip
10/10 Exceptional
2 Feb 2025
Wonderful stay
New hotel so it was in great shape. Service was excellent and every employee was very nice and upbeat. The location is perfect, short walk to everything, lots of dining close by and if you need to take a car service anywhere they can easily avoid Broadway being shut down and general traffic. We had a wonderful stay and would definitely stay here again.
mark
mark, 2-night trip
10/10 Exceptional
21 Jan 2025
Date night stay
Wonderful stay. Husband and I had a date night out, property is in a great location. We were greeted at check in by Kelvin, he was so friendly and answered any questions we had. Our room had a spectacular view. Everything in the room was spotless and perfect
Meredith
Meredith, 1-night trip
8/10 Very good
31 Jan 2025
Caption review
We had a nice stay at Caption by Hyatt. The staff was very friendly. The only thing was the room was very dark and could have used brighter light bulbs in the lamps.
Verified traveller
3-night trip
4/10 Fair
4 Mar 2025
Honey moon
The room was nice looking. Bed was not comfortable. The lobby and bar area and elevators and halls too strong smell of air freshener, perfume, I'm sensitive to that.
No room service or much of restaurant. Location was good.
Robert
Robert, 6-night trip
10/10 Exceptional
2 Jan 2025
Great
Great place! It’s new so they were still working out some kinks, but we were very happy!
Lindsay
Lindsay, 3-night trip
6/10 Good
2 Feb 2025
Great location
Decent stay. There was a few little annoyances - the hotel lobby has an overwhelming perfume smell to it, the rooms are very dark and not a lot of lighting, the walls are very thin and can hear everything. The bathroom light was on a sensor and it would randomly go off throughout the night. Overall a nice hotel, great location near broadway!
Verified traveller
2-night trip
8/10 Very good
16 Feb 2025
Would stay again
Great, new hotel close to down town Nashville. The room was very nice with great storage and decorated to feel like home. Very nice bathroom, shower and mirrors with lighting. Required to valet park which was backed up as well as check in. I don't love paying to park at a hotel. Charger an extra fee for driving a SUV.
Brittany
Brittany, 1-night trip
10/10 Exceptional
24 Jan 2025
Amazing! I will come back next time
Martin
Martin, 4-night trip
6/10 Good
2 Mar 2025
Nice comfort
It was just for 1 night everything was nice and clean. Missing a remote to the tv i looked everywhere for it also tried to tell them this morning but it was busy and i was in a hurry to leave. Walls very thin heard whole conversations even someone coughing. Otherwise soft bed and felt clean.
Kimberly
Kimberly, 1-night trip
2/10 Poor
15 Feb 2025
David
Horrible check in. Waited 2+ hours in the lobby for a room and kept getting told by the receptionist that it will only be 10 more minutes. The people in our room did not check out until 2:30, check out is 11:00. Nice, new hotel but won’t be going back.
David
David, 1-night trip
8/10 Very good
21 Jan 2025
Review
The bed was very uncomfortable. Also, it was weird only having a comforter, and no sheets.
Otherwise, all good.
Stephen
Stephen, 3-night trip
10/10 Exceptional
30 Dec 2024
New and Nice!
At check-in we learned we were the 10th couple (ever!) to stay at this property and you could tell: it's completely new. Industrial but comfortable decor, with modern touches like easy-to-cast TV, water + ice dispensers on each floor, USB-c ports, etc. Comfortable bed and quality linens. We appreciated being able to walk to all the Gulch area of downtown has to offer, and it was a short walk down to SoBro for more exploring. All in all a great stay!
Verified traveller
1-night trip
8/10 Very good
3 Mar 2025
Nice hotel, valet services overpriced
I enjoyed my stay at Caption. Clean rooms, convenient location, nice front desk staff. I was not so happy about the Valet. The parking garage they use is serviced by Metropolis so if you have an account you will be charged because it scans your tag. On top of paying $60/night Valet I was also charged $42/night through the garage services. I was told it would be refunded within 3-5 business days it has now been 8 days. I’ve called twice now and still haven’t received my refund. Paying over $200 in parking fees is absolutely ridiculous. If you’re going to use a parking garage that charges then you should have the option to self park.
Miranda
Miranda, 2-night trip
6/10 Good
26 Feb 2025
Watch for added hidden charges
The lights are ridiculous . They turn off when you want them on entry. Won’t shut off when you want them off bathroom with glass door so light reflects in mirror right onto bed keeping us awake. Smells like smoke through vent. Air system won’t shut off and fan extremely noisy all night. Valet only parking not part of room and can’t add it to room bill. Instead cumbersome phone credit card system so you can’t request to get your car until you’ve entered all this info and they charge close to $70 for one night parking.
Sharon
Sharon, 1-night trip
6/10 Good
6 Mar 2025
Needs some work
When I got there, everybody was very nice and friendly. Room was nice the next morning I walked down and I hear the people at the desk talking badly about another customer loudly enough for everyone else to hear. My stay was from Friday until Monday my room never got cleaned. I had to ask them on Sunday if the maid could come and clean the room. She did but all she did was change out the trash and put a few towels did not put an extra toilet paper, which by Sunday night all the toilet paper was gone through. The picture provided was the lobby restrooms, which is unacceptable. Those should always be clean. And even Monday morning by 10 AM elevator floors were sticky and as you exit the first floor, there was some liquid spilled that had still not been cleaned up.
Raquel
Raquel, 3-night trip
4/10 Fair
20 Jan 2025
very poor
Room was dark. Lights in room did not work. Power outlets did not work. Maintenance came and looked at the issue but did nothing.