10/10 Exceptional
3 Jan 2025
The adress listed in the email I got was wrong we end up in the wrong place after I was charge over 300.000 pesos for transportation we call the hotel staff then told me over the phone that my reservation was cancel ask me what time I did it I told her I day before and then she told me she did cancel cause the room we book some people came in the morning and she never acepted my booking but I dint get a cancelation email either after lost my trip there we end up booking in a diferent place as that one cancel actually she said she never confirm it with us but I never did get q email with a cancellation from them was really disappointing as it was a long trip and I was with a newborn will never book here again
Kermit
Kermit, 1-night family trip
Verified Expedia guest review