Starpoints Hotel Kuala Lumpur

3.5 star property
Hotel with restaurant, near Pavilion Kuala Lumpur

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starpoints Hotel Kuala Lumpur

Exterior
Minibar, in-room safe, desk, iron/ironing board
37-inch LCD TV with satellite channels, TV
Hallway
Business centre

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Theme park shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room

Highlights

LCD TV
Memory foam bed
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

Highlights

LCD TV
Blackout curtains
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
Satellite channels
In-room safe
  • Sleeps 4
  • 1 King Bed

Deluxe Room

Highlights

HDTV
Down duvet
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Superior Room

Highlights

LCD TV
Memory foam bed
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Map
149 Jalan Masjid Jamek, 137, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50100

What's nearby

  • Kuala Lumpur Tower - 15 min walk - 1.3 km
  • Petronas Twin Towers - 3 min drive - 2.1 km
  • Suria KLCC Shopping Centre - 3 min drive - 2.3 km
  • KLCC Park - 4 min drive - 2.8 km
  • Berjaya Times Square - 4 min drive - 3.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur International Airport (KUL) - 58 min drive
  • Kuala Lumpur Masjid Jamek Station - 8 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 9 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Bandaraya Station - 6 min walk
  • Medan Tuanku Station - 9 min walk
  • Dang Wangi Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Azmi corner - ‬2 min walk
  • ‪Sation Kopitiam Masjid India - ‬1 min walk
  • ‪Restoran Insaf - ‬3 min walk
  • ‪Medan Selera Pusat Perdagangan Jalan Bunus - ‬1 min walk
  • ‪KFC - ‬3 min walk

About this property

Starpoints Hotel Kuala Lumpur

At Starpoints Hotel Kuala Lumpur, you'll be a short five-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. For a bite to eat, guests can visit KABABISH, which serves breakfast, lunch and dinner. Also, KLCC Park and Pavilion Kuala Lumpur are a short five-minute drive away. Public transportation is only a short walk: Bandaraya Station is 6 minutes and Medan Tuanku Station is 9 minutes.

Languages

Arabic, English, Hindi, Indonesian, Malay

At a glance

Hotel size

  • 137 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Shopping centre shuttle*
  • Theme park shuttle*

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Television in common areas
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KABABISH – This fine-dining restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 150 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of MYR 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 75 (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per night

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Starpoints
Hotel Starpoints Kuala Lumpur
Starpoints Hotel
Starpoints Hotel Kuala Lumpur
Starpoints Kuala Lumpur
Starpoints Kuala Lumpur
StarPoints Hotel Kuala Lumpur Hotel
StarPoints Hotel Kuala Lumpur Kuala Lumpur
StarPoints Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Starpoints Hotel Kuala Lumpur offer free cancellation for a full refund?
Yes, Starpoints Hotel Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Starpoints Hotel Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Starpoints Hotel Kuala Lumpur?
Yes, there's free self parking.
Is an airport shuttle service offered by Starpoints Hotel Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 150 per vehicle one-way.
What are the check-in and check-out times at Starpoints Hotel Kuala Lumpur?
You can check in starting at 2 PM. There's a charge of MYR 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 75 (subject to availability).
Are there restaurants at or near Starpoints Hotel Kuala Lumpur?
Yes, there's an on-site restaurant, KABABISH.
What's the area around Starpoints Hotel Kuala Lumpur like?
Starpoints Hotel Kuala Lumpur is in Golden Triangle, a short 6-minute walk from Bandaraya Station and 15 minutes' walk from Petaling Street.

Starpoints Hotel Kuala Lumpur Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Very good

shaik azahar, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Condition is average and cleanliness is below level.
riyaskhan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

haslina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

So-so
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Extremely small room with bed bugs
Location was good but room was extremely small for two people and had bed bugs. We called housekeeping and they moved us to a slightly bigger room on the same night. Have travelled to KL a couple of times but this was the first time had a room infested with bed bugs. It was terrible feeling. Location was good for shopping Muslim products.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Clean & nice hotel
lot of eating place
Yam, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

location at india area, as easy to find food
Yam, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

KARA LYRICA, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

what i like most is located at the center of market, supermarket, and malls. No need to go far or need a ride. Just walk to reach them all. Hospitable staffs too.
4-night family trip
Verified Expedia guest review

2/10 Poor

Vary vary poor customer service and vary dirty hotel
1-night romance trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

4/10 Fair

MOHAN KUMAR, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

4/10 Fair

Dont stay at room 1001. Room key always faulty
I stayed for 4 days 3 nights. Terrible room. Key to room default, cannot batch in to open the door. Everytime I wanted to enter the room, I have to call the maintenance or front office to open the room door for me. So inconvenient. I requested the hotel to give me extra keys, but the front office say no spare keys. I hv no privacy at all & very inconvenient. Dont stay at room no 1001.
Maimunah, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel experience.
On 12 Januray 2019, we checked into Starpoint Hotel, Kuala Lumpur around 6.30pm. When we reached out room, we realized there was no water supply to the room. When we went to the reception to check, we came to know many others were affected as well. But they assured us that the water supply will be back soon. We soon left the hotel and came back to around 10pm. But yet there was no water supply till then. So we vacated the room and checked out. And we had to look for another room in the middle of the night. The receptionist promised a refund on 14 January 2019. But even after mutiple attempts to reach them, they refused to process the refund amount. This is the worst experience in a hotel I ever had before. Even worst, there was bed bugs in the mattress. Water is a basic necessity for anyone. A hotel which is not able to provide that, it deemed to unfit to run one. What is worse, is going back on their words after promising a refund. I feel overall very displeased with how the hotel staff handled the situation and this is the worst hotel stay for my family.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rahmath Ali, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay n friendly staff
1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

4/10 Fair

not so good and the price is so high it is not hotel but the chargeas is like hotel
LEE, 1-night trip
Verified Expedia guest review

8/10 Very good

The staf - early check in without pymnt complementary for staf working at 24/12/18 we^ll bck again
3-night trip
Verified Expedia guest review

8/10 Very good

Good location for shopping; near to train stations. Hotel shuttle was helpful. Food was excellent.
Sarah, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review