The area the hotel was located was ok, close by to some stores and restaurants. The parking was not ideal as there wasn't stalls, it was a park in any spot kind of deal. There was one front desk staffer memene that was very rude and essentially ruined our stay there. We were never given the option to pay for an early check in if the rooms were ready. She never smiled and gave one word responses. She made us starve one night when the dinning room at the restaurant was full. I've never been to a hotel that denied room service or food of any kind during regular business hours. Apparently there is another Fletcher hotel nearby that had patrons come over for dinner, thus making residents of our hotel mealess. I wouldn't suggest this hotel for any persons needing an elevator or assistance up stairs. The staircase was poorly lit, narrow, and steep. Other than that, the area is beautiful.