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Hotel Ruinas

3.0 star property
Hotel with bar/lounge, near Cusco Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ruinas

Interior
Property amenity
Front of property
Reception
Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (5)

  • Children stay free
  • Fridge
  • Television
  • Daily housekeeping
  • Laundry service
The price is 2.647.008 ₫
2.647.008 ₫ total
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Single Room, 1 Large Single Bed

Comfort Single Room, 1 Large Single Bed | In-room safe, desk, iron/ironing board, free WiFi

Comfort Single Room, 1 Large Single Bed

Highlights

Heating
Fridge
TV
Deep-soaking bath
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 1.4 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Heating
Fridge
TV
3 bedrooms
Deep-soaking bath
Hairdryer
Shower/bath combination
Cable channels
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

Highlights

Heating
Fridge
TV
Deep-soaking bath
Hairdryer
Shower/bath combination
Cable channels
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Reception

LP Los Portales Hotel Cusco

Airport transfer
Free WiFi
Restaurant
Laundry facilities
9.4 out of 10, Exceptional, (670)
The price is 1.955.405 ₫
2.150.945 ₫ total
includes taxes & fees
3 Jan - 4 Jan 2025
LP Los Portales Hotel Cusco

About the area

Map
Calle Ruinas 472, Cusco, CUZ, 8002

What's nearby

  • Cusco Cathedral - 3 min walk
  • Plaza de Armas - 5 min walk
  • Coricancha - 7 min walk
  • San Pedro Market - 13 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive
  • San Pedro Station - 15 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Jack's Cafe - ‬2 min walk
  • Cicciolina Cafe
  • ‪Mama Seledonia - ‬2 min walk
  • ‪Picarones Ruinas - ‬1 min walk

About this property

Hotel Ruinas

Hotel Ruinas is just 3.1 mi (5 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 5:30 AM and 9 AM. Also, this hotel is only a five-minute walk from Plaza de Armas. Fellow travellers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 34 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 10:00 AM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 9 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 1312 ft (PEN 40 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:30 AM–9 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 15 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs PEN 40 per day (1312 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts major credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20442053431

Also known as

Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco

Frequently asked questions

Does Hotel Ruinas offer free cancellation for a full refund?
Yes, Hotel Ruinas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ruinas?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Ruinas?
Yes, an airport shuttle is available. The charge is PEN 15 per vehicle one-way.
What are the check-in and check-out times at Hotel Ruinas?
Check-in start time: 10:00 AM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 9 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Ruinas and nearby?
Recommended spots to visit include Cusco Cathedral (3-min walk) and Plaza de Armas (5-min walk), along with Museo de Historia Natural (5-min walk) and Museo de Arte Popular (6-min walk).
What's the area around Hotel Ruinas like?
Hotel Ruinas is in Cusco Historic Center, a short 5-minute walk from Plaza de Armas and 2 minutes' walk from Twelve Angled Stone.

Hotel Ruinas Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Most hospitable
The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Bryan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashraf, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Jody S., 2-night family trip
Verified Expedia guest review

8/10 Very good

Tolles Hotel & Zimmer aber leider unfreundliche Mitarbeiter. Wir haben einen Transfer vom Busbahnhof zum Hotel bestellt und das Taxi ist nie gekommen. Das Zimmer und die Lage allerdings spektakulär. Auch das Frühstück sehr lecker!
Julia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Water to drink, you have to buy
Ines, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Este hotel nos encanto, el personal de hotel muy amable y servicial, sin dudas muy bien ubicado. El ambiente y decoración del lobby espectacular, claro si volvemos a Cusco nos encantaría volver a este Hotel.
Michael, 4-night family trip
Verified Expedia guest review

8/10 Very good

Is a very convenient hotel, near Plaza de Armas. In a safe area, specially if you are traveling alone. Just make sure that you are not place in a rooms that face that street because is very noise and not good for resting.
Tania, 2-night trip
Verified Expedia guest review

2/10 Poor

We arrived at 1130pm and was hoping to extend stay to 2 days due to late flights , the staff said we need to check out at 9am coz they were full , we had to change hotels due to that we had to go to the streets and find another hotel in a city we have never been
Neriza, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel and staff. The first floor is flooded with Inca artifacts and stories.
Juan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good central location, but honking horns all night
Lee Ann, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Caring and compassionate from the doorman to the front desk and cleaning staff. My wife had a medical issue and the staff immediately assisted her needs. They also helped fix mistakes the travel agency had made in the booking. I can’t say enough good things about the hotel experience. It was the best part of our travel experience.
Philip, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were all very friendly and helpful. We especially enjoyed the breakfast options and that tea was available all day!
Elaine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Holly, 1-night trip
Verified Expedia guest review

8/10 Very good

Good hotel with a great location
I really enjoyed this hotel. Its location, 2 minutes from the main square, was excellent. The customer service was also super friendly and helpful. I really only saw two drawbacks, and these may be true for any of the hotels in older buildings that are centrally located. Firstly, I had the option of taking a street facing room or not. I thought it would be nice to have a balcony to see whatever was happening outside. Unfortunately, this includes a dozen or so tour buses that show up every morning as early as 4:00am. That means early morning noise. Many day tours originating in Cusco begin very early each morning. This isn’t the hotel’s fault but is something to be aware of if given a choice of room. The only other thing to be aware of is that in older buildings it may take quite a long time for the hot water to make its way to your room if your up early for one of those 4:00am tours. This is just something to be aware of if you’re looking for a warm shower in the early morning but also something I ran into at a second hotel I stayed at. Id definitely stay here again
charles, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe homy staff Close to many resturants cafe shopping and lot of attraction sights at around
Hasna, 1-night trip
Verified Expedia guest review

6/10 Good

Needs TLC and updates!!
First stay at Ruinas since pandemic…found hotel to be worn out…carpeting on steps worn through to backing, frayed, dirty and loaded with stains. Bedding was gross… felt very unclean and definitely old and worn. So for the price of 95 US dollar you would expect otherwise! Breakfast included in stay, but it was same typical buffet; nothing beyond. No dietary restrictions options such as gluten free or without salt… so I had to go out to breakfast each day. Location is great… Front desk charged us for a night stay that we were adamant had been already paid for. And then ( thankfully) realized their mistake. Be aware and carefully… always get a receipt and keep email records!! Had to change rooms as invaded by a horse of ants in first room & from looking at the picture one can see that they were after something sweet on counter like a circular glass… meaning that bathroom sink area hadn’t been cleaned from last customer. I was beyond disgusted! Hotel Ruinas… not on my list of places to stay in Cusco. Not worth the monies.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and friendly staff
Omar, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and hotel
Emma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed in this hotel for two nights at the tail end of our Peru trip. They were very helpful, offering to hold our luggage while on a jungle trek. They paid for our taxi back to the airport when we left. Excellent Service.
Roger, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Monica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property location couldn't be better - walking distance to the centre of the old city. The staff were lovely, kind, and very helpful. The room was clean and had everything in it I needed. Definitely would recommend!
Lauri, 2-night trip
Verified Expedia guest review

8/10 Very good

Was a nice place to stay but it took forever to get hot water which was very annoying to say the least.
A Marie, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Good: Location and kind staff Bad: Almost evyrithing else! 1/ it's cold everywhere in the hotel, we had to request a heater 2/ mild water in the bathroom, we had cold shower multiple times 3/ hotel in the dark, they turn light off everytimes, and light on on request, I used once the flashlight of my Iphone on the stairs 4/ access in/out the hotel is restricted, they lock the door, we didin't feel free, you have to ring the bell to go out and come in, once I stayed 10 minutes outside ringing the bell because nobody came 5/ breakfast is very poor 6/ no coffee/tea facilities in the room
1-night family trip
Verified Expedia guest review

6/10 Good

same breakfast every day. Front door kept locked. No guests allowed.
5-night family trip
Verified Expedia guest review