When you stay at Tilo, you'll be just a 5-minute drive from Old Port and Genoa Port Center. This luxurious affittacamere is also within a short drive of Port of Genoa Cruise Ship Terminal and Gaslini Hospital.
When you stay at Tilo, you'll be just a 5-minute drive from Old Port and Genoa Port Center. This luxurious affittacamere is also within a short drive of Port of Genoa Cruise Ship Terminal and Gaslini Hospital.
At a glance
DONE
Hotel size
6 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Services
Luggage storage
Virtual front desk
Romance packages
Facilities
Mosquito nets
Accessibility
Upper floors accessible by stairs only
47 stairs to reach property
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT010025B4S8WJFWP9
Also known as
Tilo Genoa
Tilo Affittacamere
Tilo Affittacamere Genoa
Frequently asked questions
Are pets allowed at Tilo?
Yes, pets are welcome. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tilo?
Sorry, there's no onsite parking at Tilo.
What are the check-in and check-out times at Tilo?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Tilo like?
Tilo is in Centro Est, a short 7-minute walk from Genoa Genova Brignole Station and 18 minutes' walk from Old Port.
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Reviews
Tilo Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
10
Amenities
8.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 5, 2026
❤️
Dalila
Dalila, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2026
We have been really happy of our stay in the « Dolce far niente » suite. The location of the place is fantastic, on the main street for shopping, closed to buses, restaurants, cafe… The room was very clean and big and comfortable. It was a bit challenging at the beginning to do the on line check in by ourself, then it was really nice. The team is very reactive to answer our questions. They gave us excellent advises about tours and places to go and they have been very nice and professionals. I will definitely recommande this place for the location, the clean, large and comfortable rooms with a closet for all people and an iron and a boiler, the kindness of the people working there and the beautiful open area with the big cough and table. Wish you a nice stay as well.
Debbie
Debbie, 3-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Great location of property. Large room. Full sized kitchen, huge bathroom with bathtub, decent sized foyer/entry and large bedroom.
Daniela
Daniela, 5-night trip
Verified
6/10 Good
Apr 7, 2025
The property has no front desk, but staff replied quickly to text messages and were very helpful and friendly.
There is no lift, so getting to the property requires one to climb many 50 stairs, which is a concern if one has heavy luggage, one is tired or one has even the slightest mobility issue. If it is all of the aforesaid, it is a real challenge getting in and out of the property.
The room was nice and spacious, but two of the beds were in a loft which required even more climbing up a spiral staircase.
If you are young and fit, this is a very nice place to stay, but if mobility can be a concern, this property may pose a challenge.
Steve
Steve, 4-night trip
Verified
6/10 Good
Aug 13, 2025
The location is great and the room itself was nice and even charming, but I wouldn’t stay here again:
- The check-in website takes a long time to fill out b/c country fields don’t populate correctly. We had to try about 5 times for each, and there are many (Country where passport issued, country of residence, etc. for each person).
- The web link to get in front door for the first time didn’t work and told us the function wasn’t available. The alternate method (code to lock box) also didn’t work. The company did respond and we got in, but it took a while.
- The wifi in the room was terrible to the point of being almost entirely unusable.
- The bathroom has a tub, but there is no shower curtain or barrier and you have to hold the shower head (attempting not to spray everywhere).
- Biggest issue: There are people onsite who are clearly staff, but when you walk through the common areas they don’t say hello and studiously avoid eye contact. It’s very strange and uncomfortable and makes you feel like you’re invading their space. I understand it’s not a hotel, but some basic courtesy would be nice.
- I could do without the repeated reminders that if you leave the door propped open, check out late, etc. you will be charged $200. It’s fine to post policies, but it’s a bit of overkill, especially combined with the unwelcoming staff.
All in all, it was a very strange experience.
Sarah J.
Sarah J., 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Camera spaziosa, confortevole, pulita, calda anche in pieno inverno. Pozione centrale a Genova in via XX Settembre. Consigliatissimo.
Ginevra
Ginevra, 2-night trip
Verified
2/10 Poor
Jul 31, 2025
Frais imprévus, difficile à trouver
La chambre d'hote est difficile à trouver, c'est très mal indiqué. De plus, les 15€ de taxe de séjour se transforment en 30€ de taxe de la ville à régler impérativement via un site internet douteux par carte bancaire.
Après avoir cherché l'hébergement pendant 1h, nous avons tenté de rentrer pendant 1h et c'est une cliente qui nous à ouvert. Il n'y a aucune réception
Nicolas
Nicolas, 1-night trip
Verified
10/10 Exceptional
May 23, 2025
O apartamento está localizado em uma região vibrante, cercado por restaurantes, lojas e um supermercado, garantindo total conveniência.
Os ambientes são amplos, impecavelmente limpos e de alto padrão, oferecendo conforto e praticidade em cada detalhe. Totalmente equipado, o apartamento proporciona uma experiência acolhedora e funcional.
TÂMARA
TÂMARA, 2-night trip
Verified
10/10 Exceptional
May 18, 2025
Top séjour !
Top séjour chez Tilo, bon rapport qualité/prix.
La chambre Ferrari nous a bien convenu pour 3.
Bon service.
Instructions claires et simples disponibles par email.
Je recommande.
Erika
Erika, 1-night trip
Verified
4/10 Fair
May 6, 2025
3 nætter
Der var skimmelsvamp i vindueskarmen. Udover det, var der ikke varmt vand i bruseren som i øvrigt også var i stykker. Elendigt bad. Udover det, så var der ikke billeder af værelset, da vi bookede, så det var ikke muligt at se værelset, men der var kun fotos af foyeren.
Sødt personale.