Hotel Cartagena Premium

3.5 star property
Escape to this tropical retreat for days filled with sun-kissed relaxation and nights savored over local cuisine.

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Photo gallery for Hotel Cartagena Premium

Outdoor pool, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; Spanish cuisine
Interior entrance
Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets
Located near Bocagrande Beach, Hotel Cartagena Premium is a tropical oasis where you can unwind with a massage or relax by the outdoor pool. Enjoy Spanish cuisine at Restaurante, sip cocktails at the poolside bar, and connect to in-room WiFi while taking in views from the rooftop terrace.

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed - single
Rainfall showerhead
Private bathroom
Minibar
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Triple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed - single
Rainfall showerhead
Private bathroom
Minibar
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • San Felipe de Barajas Castle - 5 min drive
  • Walls of Cartagena - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬3 min walk
  • ‪Edificio Seguros Bolivar - ‬8 min walk

About this property

Hotel Cartagena Premium

Hotel Cartagena Premium features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. Guests can indulge in massages and enjoy Spanish cuisine at Restaurante, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a hot tub are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2099 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante – This buffet restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 12000 for adults and COP 12000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Premium offer free cancellation for a full refund?

Yes, Hotel Cartagena Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cartagena Premium?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Cartagena Premium?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Cartagena Premium?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Cartagena Premium?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.

Is there an on-site casino at Hotel Cartagena Premium?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min walk) is nearby.

What is there to do at Hotel Cartagena Premium and nearby?

Hotel Cartagena Premium has an outdoor pool and a sauna, as well as a picnic area.

Are there restaurants at or near Hotel Cartagena Premium?

Yes, Restaurante offers Spanish cuisine.

Does Hotel Cartagena Premium have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Cartagena Premium like?

Hotel Cartagena Premium is located near Bocagrande Beach in Bocagrande, a short 16-minute walk from Rio Cartagena Casino and 15 minutes' walk from Parque de La Marina.

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Hotel Cartagena Premium Reviews

Reviews

5.2

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Very good

Great staff and food was excellent
Arthur, 3-night trip

4/10 Fair

The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Claudia, 1-night trip

2/10 Poor

1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Charles, 5-night trip

4/10 Fair

La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Clara B, 5-night trip

6/10 Good

JAIRO, 2-night trip

10/10 Exceptional

nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
imre, 4-night trip

6/10 Good

El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Susana, 1-night trip

4/10 Fair

No recomiendo
Habitación sin nevera baño muy pequeño
alexander, 1-night trip

4/10 Fair

No respetaron mi reserva
Mauricio, 4-night trip

6/10 Good

Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Merlin Josué, 3-night trip

8/10 Very good

Estefania Matilde, 3-night trip

6/10 Good

Run down, beds are hard, bathroom is in bad condition, front desk slow
Edgardo, 1-night trip

4/10 Fair

Yorlete, 1-night trip

4/10 Fair

Oswaldo, 6-night trip

10/10 Exceptional

Genial
Miguel Angel, 1-night trip

4/10 Fair

Joris, 2-night trip

2/10 Poor

william, 3-night trip

2/10 Poor

Worst hotel ever stay away
Mario, 10-night trip

2/10 Poor

MARCELO, 1-night trip

10/10 Exceptional

Excelente servicio
Yehin Fabian, 3-night trip

6/10 Good

4-night trip

2/10 Poor

I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
walter, 7-night trip

6/10 Good

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Heriberto, 7-night trip

2/10 Poor

Mai piú
Espperienza orribile
Giuseppe, 3-night trip

8/10 Very good

Bien situado, habitaciones amplias.
Carlos A, 1-night trip