Located near Bocagrande Beach, Hotel Cartagena Premium is a tropical oasis where you can unwind with a massage or relax by the outdoor pool. Enjoy Spanish cuisine at Restaurante, sip cocktails at the poolside bar, and connect to in-room WiFi while taking in views from the rooftop terrace.
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 3 min walk
Clock Tower - 4 min drive
Cartagena de Indias Convention Center - 4 min drive
San Felipe de Barajas Castle - 5 min drive
Walls of Cartagena - 5 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive
Restaurants
McDonald's - 7 min walk
Crepes & Waffles - 7 min walk
Morena Marisqueria - 8 min walk
51 Sky Bar - 3 min walk
Edificio Seguros Bolivar - 8 min walk
About this property
Hotel Cartagena Premium
Hotel Cartagena Premium features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. Guests can indulge in massages and enjoy Spanish cuisine at Restaurante, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a hot tub are other features.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Beach nearby
Working away
Business centre
Meeting rooms
Conference centre (2099 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Television in common areas
An outdoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Restaurante – This buffet restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 12000 for adults and COP 12000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena
Frequently asked questions
Does Hotel Cartagena Premium offer free cancellation for a full refund?
Yes, Hotel Cartagena Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Premium?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cartagena Premium?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Cartagena Premium?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cartagena Premium?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hotel Cartagena Premium?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min walk) is nearby.
What is there to do at Hotel Cartagena Premium and nearby?
Hotel Cartagena Premium has an outdoor pool and a sauna, as well as a picnic area.
Are there restaurants at or near Hotel Cartagena Premium?
Yes, Restaurante offers Spanish cuisine.
Does Hotel Cartagena Premium have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Cartagena Premium like?
Hotel Cartagena Premium is located near Bocagrande Beach in Bocagrande, a short 16-minute walk from Rio Cartagena Casino and 15 minutes' walk from Parque de La Marina.
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Hotel Cartagena Premium Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
5.6/10
Staff & service
5.0/10
Amenities
4.6/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Very good
5 Jul 2023
Great staff and food was excellent
Arthur
Arthur, 3-night trip
4/10 Fair
2 Aug 2023
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Claudia
Claudia, 1-night trip
2/10 Poor
12 Mar 2023
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms
2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable.
3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken.
Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Charles
Charles, 5-night trip
4/10 Fair
2 Aug 2023
La atención de las recepcionistas y del personal en general Excelente!!
El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza.
Muy incómodo el lugar del inodoro para personas de gran tamaño.
Las perillas de la ducha en mal estado y con mucho hongo
Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos).
Poco espacio para almacenaje de equipaje
La cama y las mesitas de noche son en cemento y con baldosa
Las toallas deterioradas
No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo)
Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Clara B
Clara B, 5-night trip
6/10 Good
8 Jul 2023
JAIRO
JAIRO, 2-night trip
10/10 Exceptional
1 Mar 2023
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
imre
imre, 4-night trip
6/10 Good
28 Feb 2023
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación"
El colmo!
Susana
Susana, 1-night trip
4/10 Fair
12 Oct 2022
No recomiendo
Habitación sin nevera baño muy pequeño
alexander
alexander, 1-night trip
4/10 Fair
31 Aug 2022
No respetaron mi reserva
Mauricio
Mauricio, 4-night trip
6/10 Good
9 Aug 2022
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Merlin Josué
Merlin Josué, 3-night trip
8/10 Very good
31 Jul 2022
Estefania Matilde
Estefania Matilde, 3-night trip
6/10 Good
28 Jun 2022
Run down, beds are hard, bathroom is in bad condition, front desk slow
Edgardo
Edgardo, 1-night trip
4/10 Fair
19 Jun 2022
Yorlete
Yorlete, 1-night trip
4/10 Fair
14 Jun 2022
Oswaldo
Oswaldo, 6-night trip
10/10 Exceptional
26 May 2022
Genial
Miguel Angel
Miguel Angel, 1-night trip
4/10 Fair
25 Apr 2022
Joris
Joris, 2-night trip
2/10 Poor
16 Apr 2022
william
william, 3-night trip
2/10 Poor
16 Apr 2022
Worst hotel ever stay away
Mario
Mario, 10-night trip
2/10 Poor
31 Mar 2022
MARCELO
MARCELO, 1-night trip
10/10 Exceptional
31 Mar 2022
Excelente servicio
Yehin Fabian
Yehin Fabian, 3-night trip
6/10 Good
20 Mar 2022
Verified traveller
4-night trip
2/10 Poor
17 Mar 2022
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
walter
walter, 7-night trip
6/10 Good
16 Mar 2022
The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there