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Hotel Cartagena Premium

3.5 star property
Hotel with outdoor pool, near Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Premium

Outdoor pool, pool umbrellas, pool loungers
Exterior
Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets
Interior entrance
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference centre
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Minibar, in-room safe, free WiFi, bed sheets

Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed - single
Rainfall showerhead
Private bathroom
Minibar
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed - single
Rainfall showerhead
Private bathroom
Minibar
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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Exterior

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Airport transfer
Free parking
Free WiFi
Air conditioning
5.8 out of 10, (6)
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About the area

Map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Clock Tower - 4 min drive - 2.4 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.5 km
  • San Felipe de Barajas Castle - 5 min drive - 3.3 km
  • Walls of Cartagena - 5 min drive - 2.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬3 min walk
  • ‪Edificio Seguros Bolivar - ‬8 min walk

About this property

Hotel Cartagena Premium

Hotel Cartagena Premium features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. Guests can indulge in massages and enjoy Spanish cuisine at Restaurante, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a hot tub are other features.

Languages

English, Spanish

At a glance

Hotel size

  • 140 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2099 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante – This buffet restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 12000 for adults and COP 12000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Premium offer free cancellation for a full refund?
Yes, Hotel Cartagena Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Premium?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cartagena Premium?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Cartagena Premium?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cartagena Premium?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hotel Cartagena Premium?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min walk) is nearby.
What is there to do at Hotel Cartagena Premium and nearby?
Hotel Cartagena Premium has an outdoor pool and a sauna, as well as a picnic area.
Are there restaurants at or near Hotel Cartagena Premium?
Yes, Restaurante offers Spanish cuisine.
Does Hotel Cartagena Premium have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Cartagena Premium like?
Hotel Cartagena Premium is located near Bocagrande Beach in Bocagrande, a short 2-minute walk from Plaza Bocagrande Commercial Center and 9 minutes' walk from Hospital Naval de Cartagena.

Hotel Cartagena Premium Reviews

Reviews

5.2

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Fair

The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Claudia, 1-night trip with friends
Verified Expedia guest review

6/10 Good

JAIRO, 2-night trip
Verified Expedia guest review

8/10 Very good

Great staff and food was excellent
Arthur, 3-night business trip
Verified Expedia guest review

2/10 Poor

1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Charles, 5-night family trip
Verified Expedia guest review

6/10 Good

Run down, beds are hard, bathroom is in bad condition, front desk slow
Edgardo, 1-night family trip
Verified Expedia guest review

4/10 Fair

Yorlete, 1-night trip
Verified Expedia guest review

4/10 Fair

Oswaldo, 6-night trip
Verified Hotels.com guest review

2/10 Poor

william, 3-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel ever stay away
Mario, 10-night trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

2/10 Poor

I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
walter, 7-night trip
Verified Expedia guest review

6/10 Good

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Heriberto, 7-night trip
Verified Expedia guest review

4/10 Fair

abdelhay, 2-night trip
Verified Expedia guest review

4/10 Fair

Nothing. I couldn't even bring a friend over for a few drinks together. The hotel wanted me to pay one night for my friend, who was just staying for a few hours.
Peter, 7-night trip
Verified Expedia guest review

8/10 Very good

Property is close to beach and Bocagrande Shopping Mall. The breakfast included was delicious.
3-night trip
Verified Orbitz guest review

2/10 Poor

Nothing in that hotel was likeable it was extremely disappointing in fact my 4 day stay was Ruined because of the hotel you couldn’t even sit in the bathroom. It’s not a hotel it’s worst then motel only good thing was Ac worked well
4-night trip
Verified Expedia guest review

4/10 Fair

Bedding was very hard uncomfortable. Shower, sink and Bedroom in the same room. The hotel rating should be one start.
5-night romance trip
Verified Travelocity guest review

8/10 Very good

Amazing staff,cleanlyness and excellent location. Food was good. The building a b8t old but the staff at the hotel were amazing and location is excelllent.
4-night romance trip
Verified Expedia guest review

2/10 Poor

I didn't like anything about this place, staff is rude, bes is made of concrete, my mom had cockroaches in ther room then they came to exterminate them and left a bad odor that they had to open the window. Bathroom was horrible and the room service came to ask for towels even with the do not disturb sign. One night the room almost didn't open and you can hear the next room shower. I tried to cancel my stay but Raphael offered 2 others hotels that were worst. I ended up leaving one day before and losing my money.
Denise, 4-night family trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

2/10 Poor

Horrible. Needs to be updated. Too old lookind, bad air conditioner
4-night trip
Verified Expedia guest review

2/10 Poor

dirty Hotel
rock hard bed,because the base is concrete.the buffet is a joke,recycled chicken for 3 days.poor selection of food and was terrable .the bathroom was unreal,the toilet area is so small that when i used it, my knee was against the wall.cockroaches at the buffet,and in my room.DON,T GO HERE.
14-night trip
Verified Expedia guest review

2/10 Poor

Hotel close to the beach
The check in was too slow, we have to wait in a line for more than 10 minutes. Only one member for the holidays. The room wasn’t cleaned for the 2 nights.
JD, 2-night trip
Verified Expedia guest review

2/10 Poor

Disastrous stay
Terrible experience, room, bed, shower were all terrible. The balcony door was held with a screw, the wind would blow it open, TV didn’t work, no cable or basic channel; no WiFi; shower curtain was small; bathroom floor would get soaked from shower. Hotel should be 1 Star not 3 stars. What a shame becaus the location is very central.
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Don't go there. It clouded our whole vacation, because it is a very dirty place. They don't clean the room. And they treat you very poorly all over. Plus they made us pay more at our arrival.
7-night trip
Verified Expedia guest review