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Xibalba Hotel

3.0 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xibalba Hotel

Outdoor pool
Balcony
Family Triple Room, Accessible | In-room safe, desk, free WiFi
Courtyard
Family Triple Room, Accessible | Bathroom sink

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free breakfast
  • Pool
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Children's pool
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Meeting room
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Triple Room

Premium Triple Room | In-room safe, desk, free WiFi

Premium Triple Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
Laptop-compatible safe
  • 12 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Comfort Triple Room, Accessible, Ground Floor

Comfort Triple Room, Accessible, Ground Floor | In-room safe, desk, free WiFi

Comfort Triple Room, Accessible, Ground Floor

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
Laptop-compatible safe
Desk
  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Triple Room, Accessible

Family Triple Room, Accessible | In-room safe, desk, free WiFi

Family Triple Room, Accessible

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
Laptop-compatible safe
  • 12 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, desk, free WiFi

Premium Twin Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
Laptop-compatible safe
  • 10 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, desk, free WiFi

Premium Double Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
Laptop-compatible safe
  • 7 sq m
  • Sleeps 3
  • 1 King Bed

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The price is 2.367.315 ₫
3.805.013 ₫ total
includes taxes & fees
19 Jan - 20 Jan 2025
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About the area

Map
Calle Andromeda Mza 7 Lte 7, entre Calle Libra y Calle Geminis, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 19 min walk
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive

Restaurants

  • ‪Taqueria Honorio - ‬3 min walk
  • ‪Tacos y tortas el tio - ‬1 min walk
  • ‪DelCielo - ‬3 min walk
  • ‪Papaya Pizza & Co - ‬2 min walk
  • ‪Botánica Garden Café - ‬1 min walk

About this property

Xibalba Hotel

When you stay at Xibalba Hotel, you'll be a short five-minute drive from Tulum National Park and Gran Cenote. Guests can enjoy the outdoor pool, and hiking/biking trails, scuba-diving and snorkelling are nearby. Other highlights include a children's pool, a terrace and a garden.

Languages

English, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Barbecue grills

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Policies

This property accepts credit cards.

Also known as

Xibalba Hotel Tulum
Xibalba Hotel
Xibalba Tulum
Xibalba Hotel Hotel
Xibalba Hotel Tulum
Xibalba Hotel Hotel Tulum

Frequently asked questions

Does Xibalba Hotel offer free cancellation for a full refund?
Yes, Xibalba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xibalba Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Xibalba Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Xibalba Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Xibalba Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Xibalba Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Xibalba Hotel like?
Xibalba Hotel is in Tulum City Center, a short 19-minute walk from Tulum National Park and 8 minutes' walk from Dos Aguas Park.

Xibalba Hotel Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Great spot in Tulum
Great location and peacful. Ideal location near downtown Tulum but on a quieter side street. As other reviews note, great breakfast and service. Quiet retreat!
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are wonderful people with a great history of the land and people. They were so caring and thoughtful. Our room was big and beautiful. It was a peaceful experience.
Chaz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are so loving and friendly. I felt like I was being taken care of by family. I so appreciated my stay here.
Josie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, roomy, and good food
In the heart of Tulum you wake up in a peaceful environment. It is off the beaten track but a restful place. Beds are huge and comfy, pool relaxing, and the breakfast was extraordinarily yummy. The food was homemade, coffee fresh, local fruit, and hand squeezed juice. A great way to start a day in a Caribbean town. Lots of room for families.
Jodi, 2-night trip
Verified Expedia guest review

8/10 Very good

Okay stay
Pros: very clean, great breakfast, great shower - Cons: WiFi mostly didn't work, room was too bright, most light bulbs were not working.
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Hotel was super cute! They let us check in early and we’re very accommodating. Staff was so nice and helpful!
Sara, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Meg, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay while in Tulum. Super close to the restaurant and shops. However, it's about a 10-12 min drive to the beach.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
We came for a family vacation to Tulum in December. The hotel is located in the center on the town, but not on the main street, which is a good factor, since the main street is very noisy. The street itself where this hotel is located is quiet, but not incredibly pleasant. However, once you are inside the hotel you feel like in a miniature oasis. There is a nice garden, and a small swimming pool. The hotel is very clean, and our room was really big. The breakfast was good as well. The only problem was the Internet. It was very weak and slow, and we needed to ask a receptionist a couple of times to reset it, which didn't help much.
Solomia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great good quality quiet hotel
We loved our stay here. Great modern room and bathroom, lively pool and sunny terraces. Sumptuous breakfast and friendly service. This hotel is also a dive school which we had not fully realised when we booked so most of the guests weee out for the day diving.
Verified Hotels.com guest review

8/10 Very good

Good
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Quaint and comfortable hotel.
We enjoyed our stay at Xibalba Hotel. The staff was very friendly and helpful. We also got a chance to chat with the owner, who was also very friendly. We had a great, made to order egg breakfast along with fresh fruit, yogurt and granola. It was centrally located. The hotel had a very quaint, artistic style. It met all of our needs.
Verified Hotels.com guest review

6/10 Good

Perfect for scuba divers
The staff is helpful and friendly. The dive shop is excellent.the only thing is they need to buy some beds that aren't so hard or cover them with a foam mat. Excellent for the price.
Verified Expedia guest review

10/10 Exceptional

High 5
Awesome short stay, close to ruins, shopping, bus terminal & food.
Verified Hotels.com guest review

8/10 Very good

Lovely personable hotel
Hotel was quite well located for both the town and beaches. One road back from main road so really quite peaceful. Room was great. Staff were pleasant. With more amenaties this could really improve the hotel, ie a fridge in the rooms etc.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

Hotel is ok.
Our ac in our room did not work well. Our room did not cool down till late morning but by then we were already up. They moved us to another room but the ac did not work well there either. Too hot to sleep without ac.
Verified Travelocity guest review

10/10 Exceptional

Great place, at great cost
Location is great, staff too - breakfast is perfect. Balcony is the highlight, there is always breeze, was hard to leave. Staff is super helpful and nice. The swimming pool is another highlight, definitely recommend this place, can't go wrong.
Verified Expedia guest review

6/10 Good

Nice enough, but...
Xibalba Hotel is in a great location, on a quiet street close to restaurants, shopping and the bike path to the beach. The rooms are very basic, no TV, weak Wifi, no mini-fridge, no hairdryer, no toiletries other than hand soap, but it was clean and comfortable with a big bathroom, good shower and free bottled water. We would have preferred not to use the air conditioner at night but there were no screens on the windows so leaving them open was not an option. The breakfast was very nice and included granola, yogurt, fresh fruit, eggs any style, ham, juice and coffee. The two staff who we met, Tomas and the housekeeper/breakfast server were pleasant and helpful. The ground are very pretty and well-kept, but the pool was murky and covered in debris so we didn't do much swimming, although we did enjoy sitting around the pool at the end of a busy day. However it is clear that the hotel is geared for the diving community, and when the divers return around 4:00 p.m. the pool area becomes a rinsing off, drying area for scuba equipment. There are only four lounge chairs and two were covered in laundry and one with scuba gear. It is also a little noisy early in the morning when the divers are having breakfast and packing up equipment. Otherwise, the hotel is very quiet. We found the hotel to be just okay, but guests who are divers probably enjoy it much more.
Verified Hotels.com guest review

8/10 Very good

Nice Safe Hotel with great staff.
Great place to stay in Tulum. Staff is really friendly and helpful. Breakfast was great. (eggs made to order daily) The only draw back was the beds were much firmer than we are accustomed to. Well be back!
Verified Expedia guest review

4/10 Fair

Annoying
As I opened the door after checking in, I was notified that they double booked and I would have to move the next day. Very annoying and an inconvenience. The hot water in the room did not work, the wifi was spotty at best, and there were no real apologies by the owner. The pool was empty.
Verified Expedia guest review

8/10 Very good

Good, convenient, large room, good breakfast, friendly staff
Verified Expedia guest review

6/10 Good

Nice appearance, but lacking in some areas
The desk clerk was friendly and helpful about the location of the bus station, where to go to hail a taxi, and with suggestions for restaurants. The free breakfast in an upstairs open-air dining area was very nice. Our room, however, did not allow us to get a good night's sleep. The bed mattress was nearly as hard as the floor. The AC worked, but was excessively loud and the remote control had as many buttons with obscure symbols as a cable controller. The fan above the bed had two setting: off and helicopter take-off. There were windows, but no screens on them. We ended up using the AC and frequently waking up to turn it off because of its noise.
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
We stayed in Tulum for two nights and we are so glad we chose the Xibalba. Richie (the owner) made us feel very well taken care of and gave us lots of information about local cenotes. My kids loved this place, the pool was a nice little retreat. The room was immaculate and contained two huge king beds and a twin. The breakfast offered under the palapa on the roof was wonderful and they will make you scrambled eggs with whatever ingredients you like.The location is right in the twon and it is easy to walk to restaurants and shops. There is a night watchman on site all night as well. If we ever go back to Tulum we would definitely stay here again. Very safe and clean.
Verified Hotels.com guest review