Wise County Heritage Museum - 3 min drive - 2.7 km
Decatur Golf Club - 7 min drive - 7.2 km
Texas Motor Speedway - 35 min drive - 42.5 km
University of North Texas - 44 min drive - 53.7 km
Getting around
Dallas-Fort Worth International Airport (DFW) - 55 min drive
Restaurants
Starbucks - 16 min walk
Whataburger - 15 min walk
Sonic Drive-In - 9 min walk
Casa Torres Mexican Restaurant - 2 min drive
Taco Casa - 18 min walk
About this property
Candlewood Suites Decatur Medical Center, an IHG Hotel
When visiting Decatur, Candlewood Suites Decatur Medical Center, an IHG Hotel is a great choice to consider. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Fellow travellers say good things about the overall property condition.
Languages
English, Spanish
At a glance
Hotel size
82 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Meeting room
Computer station
Conference space (775 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Picnic area
Library
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
DVD player
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Stovetop
Cookware, dishes and utensils
Dishwasher
Ice maker
More
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Decatur
Candlewood Suites Hotel Decatur
Candlewood Suites Decatur Hotel
Frequently asked questions
Does Candlewood Suites Decatur Medical Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Decatur Medical Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Decatur Medical Center, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Candlewood Suites Decatur Medical Center, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Decatur Medical Center, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Decatur Medical Center, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Candlewood Suites Decatur Medical Center, an IHG Hotel and nearby?
Candlewood Suites Decatur Medical Center, an IHG Hotel has an outdoor pool and a fitness centre, as well as a picnic area.
Candlewood Suites Decatur Medical Center, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Dec 2024
We loved it for an overnight while driving. Very comfortable and not crapped all overall excellent stay
Ann marie
Ann marie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2024
Hotels.com Saved our 4th of July
We booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there.
Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect!
Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay.
Thanks for saving our 4th of July!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jun 2024
Great customer service she helps me a lot
Margarita
Margarita, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
Comfortable and safe. Traveling solo always nice to find places like this.
Linda
Linda, 10-night trip
Verified Expedia guest review
2/10 Poor
9 Jun 2024
This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience
Don
Don, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Excellent Dtay
Loved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.
Brenda
Brenda, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
26 May 2024
staci
staci, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
25 May 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
2/10 Poor
22 May 2024
Andrea
Andrea, 1-night trip
Verified Expedia guest review
8/10 Very good
10 May 2024
The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice
Eddie
Eddie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2024
Heather
Heather, 1-night trip
Verified Expedia guest review
6/10 Good
9 Apr 2024
myles
myles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2024
Chuck
Chuck, 2-night trip
Verified Expedia guest review
2/10 Poor
3 Feb 2024
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Jan 2024
Michiel
Michiel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2023
Dean
Dean, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2023
Hallie
Hallie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2023
.
Donald
Donald, 1-night trip
Verified Expedia guest review
6/10 Good
9 Aug 2023
I really wanted to give 5 stars for this hotel because i loved the amenities and the full kitchenette. My TV remote would not work, somtimes my door key stopped working, and my room although clean had an odd smell enough so that i had to open the window..i think it was what they used to clean with. I saw other people also at the front desk complaining about their TV remote as well. I suggest not using such strong smelling cleaning supplies, and at least weekly checks of the remotes by staff.
Pamela
Pamela, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2023
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 Jun 2023
Very clean and friendly staff and they have coffee ready by 6am for the guests traveling through.
Teresa
Teresa, 1-night family trip
Verified Expedia guest review
4/10 Fair
13 Jun 2023
TV in the room was going out and the air conditioner went out
Gray
Gray, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2023
Carla
Carla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2023
Linda
Linda, 6-night trip
Verified Expedia guest review
2/10 Poor
28 Apr 2023
Worst hotel ever
They did not have a room ready. They had to go clean one while I waited. Took about 25 minutes to get checked in. They were very rude.
Room was dirty, stained carpet, badly stained. There was pee and toilet paper in the toilet. Obviously it hadn’t been cleaned. Water to the toilet was shut off.
Shower water pressure was terrible. Water was spraying out everywhere except where it should have been.
I would never stay there again or recommend it to anyone ever !!