Stipp Hotel

3.0 star property
Escape to a tranquil oasis where relaxation meets convenience. Indulge in an expert massage or savor flavors from around the world.

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Outdoor pool
Flat-screen TV
Triple Room | Egyptian cotton sheets, premium bedding, down duvets
Free continental breakfast
Poolside bar
In the heart of the business district, Stipp Hotel offers a serene escape with continental breakfast and relaxing spa services. Unwind at the outdoor pool or stroll through the garden, then indulge in international cuisine at Terrace Restaurant. With free WiFi, dry cleaning/laundry services, and helpful staff praised by guests.

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Select Comfort bed
Sofa bed
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Single Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Select Comfort bed
Sofa bed
Blackout curtains
  • 15 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Select Comfort bed
Sofa bed
Blackout curtains
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Select Comfort bed
Sofa bed
Blackout curtains
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Similar properties

About the area

Map
Rue de Masaka, Kigali, 2834

What's nearby

  • Nyamirambo Stadium - 6 min drive
  • Kigali Heights - 7 min drive
  • Kigali Convention Centre - 7 min drive
  • University of Kigali - 7 min drive
  • BK Arena - 11 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬4 min drive
  • ‪Republika Lounge - ‬5 min drive
  • ‪DownTown - ‬3 min drive
  • ‪Motel Héllenique - ‬4 min drive
  • ‪Fusion Restaurant - ‬3 min drive

About this property

Stipp Hotel

When you stay at Stipp Hotel, you'll be within a 10-minute drive of Kigali Convention Centre. Guests can indulge in massages and enjoy international cuisine at Terrace Restaurant, which is open for breakfast, lunch and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences include sofa beds and fridges.

Languages

English, French

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Terrace Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of RWF 39000 (subject to availability)
  • Credit card charges are subject to an extra charge

Renovations and closures

This property is closed from 25 June 2023 to 15 September 2023 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the swimming pool or health club, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali

Frequently asked questions

Is Stipp Hotel currently open?

This property is closed from 25 June 2023 to 15 September 2023 (dates subject to change).

Does Stipp Hotel offer free cancellation for a full refund?

Yes, Stipp Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Stipp Hotel?

Yes, there's an outdoor pool.

Is parking offered on site at Stipp Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Stipp Hotel?

Check-in start time: noon; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of RWF 39000 (subject to availability).

What is there to do at Stipp Hotel and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a health club. Stipp Hotel also has a garden.

Are there restaurants at or near Stipp Hotel?

Yes, Terrace Restaurant offers international cuisine.

Does Stipp Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Stipp Hotel Reviews

Reviews

5.4

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Poor

The rooms smelled moldy and we could not stay here.
2-night trip

4/10 Fair

wont stay there anymore
I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
6-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

The building needs renovations & refurbishment
The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
4-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

My worst Hotel in Kigali
I have stayed at 5 different hotels in Kigali and this has to be the worst. 1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay. 2. The hotel staff were not cordial or cooperative. 3.The room smelled of musty moldy smell 4. I had one towel in the bathroom and it looked like it was used to clean the floor. 5. The bathtub had stains from years of use and poor cleaning. 6. The Gym sucked 7. The pool when I arrived looked like it had not been cleaned in weeks Overall very poor hotel.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

stipp
trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hotel décevant
Très cher. Chambre pas bien arrangé. Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre. Pas assez des draps pour avoir la chambre prête à l'heure du check in. Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible. Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés. le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments. Très cher pour la qualité totale du service et du comfort.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Caro e con servizi non corrispondenti al prezzo..
Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo. Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese. Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono. Bevande ed alcolici molto cari. Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno
This review was submitted before 2018 and has not been verified.

4/10 Fair

Value for Money
This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.
This review was submitted before 2018 and has not been verified.

6/10 Good

Litt slitent
The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Reasonable and you get what you pay for.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel avec bon prix et personnelle très gentil
Qualité prix OK Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent connexion internet très faible Hotel très propre et personnelle serviable
This review was submitted before 2018 and has not been verified.

6/10 Good

Da migliorare
Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente
This review was submitted before 2018 and has not been verified.

4/10 Fair

stipp Hotel Kivuoyo KIGALI
La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.
This review was submitted before 2018 and has not been verified.

6/10 Good

チェックインに45分掛かりました
 ホテル自体は、飾り気の無い、ごく普通のホテルでした。庭には、カンムリ鶴も居て、いい感じです。  ただ、チェックインの際に、Hotels.comからの予約が入っていないと言われ、仕方なく自分で国際電話を入れ、東京のデスクに確認をお願いしました。待たされること、45分。やっと部屋に入りました。  チェックアウトの際には、二人部屋の追加料金を払えと言われ、既にHotels.comに支払済みだからと、再度の確認に15分。  今回は、Hotels.comさんの対応にがっかりです。
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Friendly hotel in nice quiet setting
Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.