Customer service is excellen! We came earlier than the check in time. The receptionist, Susana was very accomodating, welcoming and helpful. The hotel itself is just perfect. Smells so good inside the hotel, very clean and cozy lobby and bar area. The pool is clean but a bit smaller. Our room is clean and spacious. It has a balcony with a nice view. Aircon worked well, everythings in order. They prepared a sweet surprise on our second day, a bottle of wine and a cake to celebrate our wedding anniversary. Very thoughtful , we appreaciate it so much.
Walking distance to the restaurants, stores and the beach. Breakfast buffet is a plus! You have lot’s to choose from. It’s 14 min away from Albufeira city by car. It costs around 4€ with Bolt and about 37 min from Faro airport, we paid around 22€ by Bolt. Staff are all very polite, nice and efficient. We highly recommend this hotel. We will surely come back!