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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury hotel with spa, near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

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Hallway
Bar (on property)
Pool
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Health club
  • Sauna
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is 8.920.399 ₫
10.476.283 ₫ total
includes taxes & fees
20 Dec - 21 Dec

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Bathrobes
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Victoria and Alfred Hotel by NEWMARK

Pool
Spa
Airport transfer
Free parking
9.2 out of 10, Wonderful, (1002)
The price is 6.513.214 ₫
7.610.947 ₫ total
includes taxes & fees
19 Dec - 20 Dec
Victoria and Alfred Hotel by NEWMARK

About the area

Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 4 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 19 min walk
  • Long Street - 3 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 21 min drive
  • Cape Town Station - 29 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪V & A Waterfront - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬3 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Queen Victoria Hotel & Manor House by NEWMARK puts you a short five-minute drive from Cape Town International Convention Centre and Cape Town Cruise Terminal. Guests can visit the spa to indulge in massages, body wraps or facials, and Dash serves breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 35 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup
  • Cruise terminal shuttle*

Off-site

  • Area shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Reception hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
  • Cruise ship terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle and casino shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?
Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.
What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Queen Victoria Hotel & Manor House by NEWMARK?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's an on-site restaurant, Dash.
Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?
Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 19-minute walk from Cape Town International Convention Centre and 4 minutes' walk from Two Oceans Aquarium.

Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Poor

Boyang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I can’t say enough about the staff here. Check in was not waiting in line in front of a long counter. Instead, you were seated at a desk and given a beverage to sip on during the quick check in process. There was always someone nearby to ask a question. The breakfast that was included had so many choices and was delicious! Location was a very short walk to the Waterfront. Room was very nice with a small tray of treats to greet us. Bathroom included heated towel racks which were a pleasant surprise. My only criticism was that the bathroom toilet area had obviously had a water leak so the paint was bulging and looked horrible which was certainly not in keeping with the rest of the hotel. I would definitely recommend.
Janet, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Richard, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We especially enjoyed the intimate boutique ambiance of the Manor House. Undoubtedly, our most cherished memories include the exceptional service rendered daily by its staff to accommodate our desires.
Amy, 11-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Leon, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great staff and service. Excellent location.
Clemente, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Zhi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friendly helpful staff in a great location
Helen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Honeymoon Garden Route
First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day
Kuljinder, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
A J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Laura, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Madison, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay
Salvo, 1-night family trip
Verified Expedia guest review

6/10 Good

stuart, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
karen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ROGERS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Kenneth, 2-night trip
Verified Hotels.com guest review

6/10 Good

This hotel has seen better times...
First, I will say that the hotel is located at the center of the V&A Waterfront district only steps away from restaurants and the mall. It is very convenient with great dining options just around the corner. The staff is very friendly and goes out of their way to make your stay very comfortable. However, the hotel rooms could use some renovations and refresh. The walls in our bathroom (toilet area) were bubbling out showing previous water damage which has not been fixed. There were signs of black mold on the crown molding in the shower and the shower floor had some red markings. Additionally, the bathroom vanity was damaged and the sink was draining very slowly. This is rather unacceptable for a hotel rated as 5-stars with nightly rates over $400 per night, It seems the upkeep of the hotel is not the priority for the owner which is a shame as it looks like this hotel was very nice in the past.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is excellent
Boris, 2-night family trip
Verified Expedia guest review

8/10 Very good

Fiona, 2-night trip
Verified Expedia guest review

8/10 Very good

we booked a premium and bigger room and they gave us the smallest room of the hotel. After complaining they changed but still not under the same category we booked. Other than that the hotel is excellent and very well located.
Monique, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clean Room and very helpful staff
James, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.
Verified Orbitz guest review