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The Luang Say Residence

4.5 star property
Luxury hotel with 2 restaurants, near Morning Market

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Photo gallery for The Luang Say Residence

Exterior
Restaurant
Restaurant
Point of interest
Restaurant
The Luang Say Residence is a tranquil oasis near Morning Market, offering luxurious comforts like a poolside bar and an outdoor pool with umbrellas. Guests can unwind in the library or treat themselves to spa services. With two on-site restaurants, garden views, and attentive staff praised by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Free use of bicycles
  • Pool bar
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Furnished balcony
The current price is 5.979.494 ₫
7.235.187 ₫ total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 73 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Explorator Suite Twin

Explorator Suite Twin | Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 73 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Pioneer Suite King

Pioneer Suite King | Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, (111)
The price is 7.145.600 ₫
8.646.176 ₫ total
includes taxes & fees
6 Mar - 7 Mar
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About the area

Map
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang

What's nearby

  • Morning Market - 4 min drive
  • Phousi Hill - 4 min drive
  • Royal Palace Museum - 5 min drive
  • Night Market - 5 min drive
  • Wat Xieng Thong - 7 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 11 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪เฝอจันถนอม - ‬5 min walk
  • ‪Coffee Express - ‬15 min walk
  • ‪Two Little Birds Cafe - ‬17 min walk
  • ‪QQ Restaurant & Bar - ‬8 min walk
  • ‪Manda de Laos - ‬14 min walk

About this property

The Luang Say Residence

The Luang Say Residence is just 3.2 mi (5.1 km) from the airport and offers a shuttle (available on request). Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Languages

English, French, Lao, Thai

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle from 6 AM to 10:00 PM*
    • Cruise terminal shuttle*
DONE

Off-site

    • Free area shuttle within 5 km
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2010
  • Library
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

La Belle Epoque – This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.
Terrase Des Colonies – On-site restaurant. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 60
  • Christmas Eve (24 December) gala dinner per child: USD 30 (from 7 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 60
  • New Year's Eve (31 December) gala dinner per child: USD 30 (from 7 to 12 years old)

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 200 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day
  • Airport shuttle for children between the ages of 6 and 12 costs USD 20 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

Frequently asked questions

Does The Luang Say Residence offer free cancellation for a full refund?

Yes, The Luang Say Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Luang Say Residence?

Yes, there's an outdoor pool.

Are pets allowed at The Luang Say Residence?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Luang Say Residence?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by The Luang Say Residence?

Yes, an airport shuttle is available from 6 AM to 10:00 PM on request. The charge is USD 20 per room one-way.

What are the check-in and check-out times at The Luang Say Residence?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 200 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Luang Say Residence and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near The Luang Say Residence?

Yes, there are 2 on-site restaurants, featuring garden views.

Does The Luang Say Residence have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Luang Say Residence like?

The Luang Say Residence is a short 14-minute walk from Mekong and 18 minutes' walk from Dara Market.

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The Luang Say Residence Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Definitely will come back again. Great service and great staff.
Joshua, 1-night trip

8/10 Very good

The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Steven, 5-night trip

6/10 Good

Nice hotel. Wifi was a big problem in my room with poor service.
1-night trip

4/10 Fair

I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Jennifer, 4-night trip

6/10 Good

Large rooms, but far from town centre
The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Douglas, 3-night trip

10/10 Exceptional

Confortável
Tudo maravilhoso
Eduarda, 2-night trip

10/10 Exceptional

Shigeo, 2-night trip

4/10 Fair

Bear, 1-night trip

10/10 Exceptional

TOSHIE, 3-night trip

10/10 Exceptional

Très bon hôtel très confortable
Janine, 4-night trip

10/10 Exceptional

jun, 1-night trip

6/10 Good

Birgit, 3-night trip

10/10 Exceptional

This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
3-night trip

10/10 Exceptional

hotel is clean n exclusive. service is good, a relaxing place for leisure
johan meng loon, 6-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Gina, 3-night trip

8/10 Very good

3-night trip

10/10 Exceptional

The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
6-night trip

10/10 Exceptional

Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
3-night trip

10/10 Exceptional

3-night trip

6/10 Good

Beware of overcharging
"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
2-night trip

10/10 Exceptional

This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
3-night trip

10/10 Exceptional

Impressive!
We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
4-night trip

10/10 Exceptional

5-night trip