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Palais Medina Riad Resort

5.0 star property
Escape to an oasis that offers more than just a stay – it’s an experience where relaxation meets indulgence.

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Photo gallery for Palais Medina Riad Resort

View from property
Nightclub
Interior detail
Junior Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Suite (Palace) | Minibar, in-room safe, soundproofing, iron/ironing board
At Palais Medina Riad Resort, let the tranquility of the garden envelop you. Indulge in a rejuvenating spa treatment or lounge by one of two pools, with sun loungers and pool umbrellas nearby. The resort's 3 on-site restaurants serve up international cuisine for breakfast, lunch and dinner.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free parking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is 1.984.306 ₫
2.385.157 ₫ total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Palace)

Minibar, in-room safe, soundproofing, iron/ironing board

Suite (Palace)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
  • 100 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Pool and Medina View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, Pool and Medina View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Airport transfer
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, (367)
The price is 1.586.239 ₫
1.846.446 ₫ total
includes taxes & fees
28 Feb - 1 Mar
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About the area

Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall - 3 min walk
  • Royal Palace - 9 min walk
  • Blue Gate - 3 min drive
  • Place Bou Jeloud - 3 min drive
  • Zaouia Sidi Ahmed Tijani - 6 min drive

Getting around

  • Fes (FEZ-Saiss) - 16 min drive
  • Fes Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant La Cheminee - ‬16 min walk
  • ‪La Noblesse - ‬15 min walk
  • ‪Amarez - ‬19 min walk
  • ‪Sky Lounge Menzeh Zalagh Hotel - ‬8 min walk

About this property

Palais Medina Riad Resort

A great choice for a stay in Fes, Palais Medina Riad Resort features a nightclub. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Imperial, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say good things about the overall property condition.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Thalion has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Imperial – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Arabesque – This theme restaurant specialises in Moroccan cuisine and only serves dinner. Open selected days.
Dragon – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 150 for adults and MAD 80 for children
  • Airport shuttle service is offered for an extra charge of MAD 300 per person (one way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MAD 300.0 per night
  • Airport shuttle service for children up to age 12 costs MAD 150.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Palais Medina
Palais Medina Fes
Palais Medina Hotel
Palais Medina Hotel Fes
Palais Medina Spa
Palais Medina Riad Resort Fes
Palais Medina Riad Resort Hotel
Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Does Palais Medina Riad Resort offer free cancellation for a full refund?

Yes, Palais Medina Riad Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palais Medina Riad Resort?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Palais Medina Riad Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Palais Medina Riad Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Palais Medina Riad Resort?

Yes, an airport shuttle is available. The charge is MAD 300 per person one way.

What are the check-in and check-out times at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Palais Medina Riad Resort and nearby?

Palais Medina Riad Resort has a nightclub, a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Palais Medina Riad Resort?

Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

Does Palais Medina Riad Resort have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Palais Medina Riad Resort like?

Palais Medina Riad Resort is in the heart of Fes, a short 3-minute walk from Borj Fez Mall and 9 minutes' walk from Jewish Cemetery.

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Palais Medina Riad Resort Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

All I can say it’s was great
Jamal, 2-night trip

8/10 Very good

We recommend this hotel
Alan, 3-night trip

10/10 Exceptional

I was perfect. Nothing to declare.
Imad, 1-night trip

10/10 Exceptional

Great option, Friendly staff and very welcoming. great experience. thank you.
Yaniv, 2-night trip

10/10 Exceptional

Nice pool, Nice breakfast.
Jose, 3-night trip

8/10 Very good

The staff were amazing and super accommodating and helpful. Service was great.
1-night trip

8/10 Very good

Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Manuel, 2-night trip

4/10 Fair

Excellent staff but very dated.
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
essam, 1-night trip

10/10 Exceptional

Unique and charming room that was also very comfortable.
Cary, 1-night trip

8/10 Very good

Beautiful hotel outside of Fez Medina
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Nhuong, 2-night trip

2/10 Poor

No comment all is poor except some stuff
Mohammed, 6-night trip

4/10 Fair

Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Danny, 2-night trip

2/10 Poor

Rooms needed to be renovation property is noce but not maintained
Mahesh, 1-night trip

8/10 Very good

we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Bruno, 1-night trip

4/10 Fair

The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
hallgrímur, 2-night trip

2/10 Poor

Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Hassan, 5-night trip

6/10 Good

It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Rosalie, 1-night trip

10/10 Exceptional

fabrice, 2-night trip

10/10 Exceptional

Lieu sublime
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
HAJAR, 1-night trip

10/10 Exceptional

fabrice, 2-night trip

10/10 Exceptional

fabrice, 2-night trip

8/10 Very good

antonio, 1-night trip

10/10 Exceptional

Karima, 1-night trip

2/10 Poor

Simon, 1-night trip

2/10 Poor

Une nuit de noce sans chambre
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
Ghita, 1-night trip