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Swan Novo Hamburgo

4.0 star property
Hamburgo Velho hotel with indoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Novo Hamburgo

Front of property
Reception
Interior
Lobby
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Airport transfer
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business centre
  • 6 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The price is 1.112.489 ₫
1.168.113 ₫ total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, blackout curtains, free WiFi

Executive Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Deep-soaking bath
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | Minibar, in-room safe, blackout curtains, free WiFi

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

Minibar, in-room safe, blackout curtains, free WiFi

Standard Casal/Twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite standard twin

Suite standard twin | Minibar, in-room safe, blackout curtains, free WiFi

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Rainfall showerhead
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Executive Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Executive Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2012
Blackout curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Minibar, in-room safe, blackout curtains, free WiFi

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Rainfall showerhead
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Property entrance

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Free breakfast
Airport transfer
Pet-friendly
Free parking
8.0 out of 10, Very good, (75)
Novo Hamburgo Business Hotel

About the area

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • National Shoe Museum - 3 min walk
  • Bourbon Shopping - 4 min drive
  • Sao Luis Gonzaga Cathedral - 4 min drive
  • I Fashion Outlet - 6 min drive
  • Fenac - Events and Business Center - 7 min drive

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 36 min drive
  • Canoas Air Force Base (QNS) - 51 min drive
  • Novo Hamburgo Station - 8 min drive
  • Fenac Station - 10 min drive
  • Industrial - Tintas Killing Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Swan Novo Hamburgo is a great choice for a stay in Novo Hamburgo. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a sauna and a steam room.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 20.00 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Self-parking costs BRL 20.00 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo offer free cancellation for a full refund?
Yes, Swan Novo Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swan Novo Hamburgo?
Yes, there's an indoor pool.
Are pets allowed at Swan Novo Hamburgo?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Swan Novo Hamburgo?
Yes. Self-parking costs BRL 20.00 per day.
Is an airport shuttle service offered by Swan Novo Hamburgo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Swan Novo Hamburgo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Swan Novo Hamburgo and nearby?
Swan Novo Hamburgo has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Swan Novo Hamburgo?
Yes, there's an on-site restaurant that offers Brazilian cuisine.
What's the area around Swan Novo Hamburgo like?
Swan Novo Hamburgo is a short 3-minute walk from National Shoe Museum and 3 minutes' walk from Comunidade Evangelica Hamburgo Velho.

Swan Novo Hamburgo Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Changes are not always for the better!
We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
6-night family trip
Verified Hotels.com guest review

6/10 Good

Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Ricardo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Iara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and staff !
We love this hotel! Very convenient location, beautiful lobby and great breakfast ! The staff is the main reason we keep going back, however … staff is very friendly and Mathew goes above and beyond the call of duty to make sure we are comfortable and enjoy our stay . Rooms need an update, but other than that our stay was perfect.
Iara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Safe, clean and amazing staff!!
Staff is very friendly and helpful! They always make me feel very welcome.... The breakfast buffet is great and it’s operating again in a very safe and sanitized way. The hotel is very clean and sanitized and they’ve taken all the necessary actions to make the entire hotel as safe as possible to avoid Covid.
Iara, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great The staff is wry friendly and helpful
8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding!!
The staff was wonderful!! They made us feel very welcome every time we walked in! Mathew at the front desk was outstanding , but everyone was great and went out of their way to accommodate any requests we had! The complementary breakfast is delicious and everything was homemade! Great selection of juices, smoothies and fresh fruit! We’d stay there again for the breakfast alone, bur the staff just made everything perfect for our stay! We will definitely go back!
Dennis, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Business trips to Novo Hamburgo
I always stay here while on business in Novo Hamburgo. The staff are polite and helpful, the room is clean and the area feels safe. The gym is good, but the pool is freezing!!!
David, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

My wife and I were at the Swan Tower NH for a meeting at the FEEVALE university and the location was great, the hotel nice and clean - not fancy but good- and the staff could not have been been more helpful!! I will stay there again without any hesitation.
Greg, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Basic hotel
I stayed in this hotel for one night this time. The room is ok, good size but the hotel is old, need renew over all. But it has a good location and parking free.
Verified Hotels.com guest review

6/10 Good

first time in this hotel
first time in this hotel, wifi is not good, kept changing rooms.
Verified Hotels.com guest review

6/10 Good

Hotel needs to upgrade the rooms, old furniture, old TV and old design.
Verified Hotels.com guest review

6/10 Good

Very nice hotel...back in '86
Hotel needs updating
Verified Hotels.com guest review

6/10 Good

Decent
Decent hotel...good location...needs updating.
Verified Hotels.com guest review

6/10 Good

Best of the worst
I travel to Novo Hamburgo for business. Even though Swan Tower is better than average compared to most hotels in Novo Hamburgo, it is nothing special. Needs a complete renovation.
Verified Hotels.com guest review

10/10 Exceptional

Catarina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Allyson R, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Muito bom, café da manhã bom, cama enorme
CINTIA, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

JOAO, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel médio.
O hitel é grande, bons equipamentos, staff bom, o que pega são os extras, estacionamento pago, R$ 20,00 por diária e uma garrafinha de água de 300 ml por R$ 8,00. Absurdo!
Edson Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Viviane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Silvio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHUNQI, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel muito bom
Hotel muito bom! Recomendo!
JOÃO ADELAR, 2-night trip
Verified Hotels.com guest review