Mountain Exposure Luxury Chalets & Penthouses & Apartments offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and downhill skiing. Apartments offer nice touches such as deep-soaking baths, Egyptian cotton sheets and espresso makers.
Languages
English, French, German, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Skiing lessons, snowboarding and downhill skiing nearby
Ski storage
Ski shuttle nearby
Ski passes
Pool/Spa
Massages
Spa services
Internet
Free WiFi
Parking and transport
Off-site parking for CHF 24 per day; booking required
Return train station shuttle (surcharge) from 7:00 AM to 8:00 PM
Ski shuttle nearby
Car not required
Family friendly
Babysitting (surcharge)
High chair
Children's toys
Children's books
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
Dining table
Bedrooms
Hypo-allergenic bedding
Egyptian cotton sheets
Bed sheets provided
Rollaway/extra beds: CHF 50.0 per day
Bathrooms
Bath or shower
Deep-soaking bath
Hairdryer
Free toiletries
Towels provided
Dressing gowns
Soap
Shampoo
Slippers
Living spaces
Living room
Entertainment
Flat-screen TV with cable service
DVD player
Outdoor areas
Terrace
Barbecue
Outdoor furniture
Laundry
Dry cleaning/laundry service
Laundry facilities
Laundry detergent
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Lift
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Local maps
Guidebooks/recommendations
Electrical adapters/chargers
Iron/ironing board
Luggage storage
Blackout curtains
Location highlights
Near a train station
In the mountains
Things to do
Helicopter/aeroplane tours on site
Bike hire on site
Rock climbing on site
Sledging nearby
Bike rentals nearby
Golf nearby
Mountain biking nearby
Snowshoeing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
5 rooms
14 buildings
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Housekeeping is available for an extra charge and varies based on unit size
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CHF 50.0 per day
Parking
Parking is available nearby and costs CHF 24 per day (22966 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Are pets allowed at Mountain Exposure Luxury Chalets & Penthouses & Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mountain Exposure Luxury Chalets & Penthouses & Apartments?
Check-in start time: 4:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mountain Exposure Luxury Chalets & Penthouses & Apartments and nearby?
Have fun during the warmer months with activities such as rock climbing. Additional recreation on-site includes helicopter/aeroplane tours. Mountain Exposure Luxury Chalets & Penthouses & Apartments also has spa services.
Does Mountain Exposure Luxury Chalets & Penthouses & Apartments have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Mountain Exposure Luxury Chalets & Penthouses & Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around Mountain Exposure Luxury Chalets & Penthouses & Apartments like?
Mountain Exposure Luxury Chalets & Penthouses & Apartments is a short 8-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt-Furi Gondola.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.8/10
Staff & service
9.8/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Aug 2024
Shinji
Shinji, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Superb apartment and amazing staff.
Haitham
Haitham, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Incredible view of the Matterhorn and Zermatt Village.
Good amenities, lots of room, open and bright, good beds and bedding. Great balcony!
There is some loud construction going on but it didn’t start too early. Plus they didn’t work on the weekend and no noise in the evenings.
Absolutely no complaints! Loved the stay.
Holly
Holly, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
Do-Quyen
Do-Quyen, 3-night trip
Verified Expedia guest review
6/10 Good
1 Nov 2023
Beautiful chalet, but disappointing stay.
Disappointed that the advertised amenities were not available. Catered breakfast, daily housekeeping, evening “wine and canapés” were not provided as advertised. I would not have booked this stay had I known.
Linda
Linda, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Aug 2023
We had a good time at this property. I think it was a little confusing that we were actually located in a condo separate from any main hotel building (studio Venus) and there wasn’t too much around us. But it was very walkable and there was enough support from the hotel staff to get what we needed if the room didn’t have it. We had a very nice and comfortable stay.
Sean
Sean, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2023
Nice views, easy access, great location.
Janine
Janine, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
11 Jun 2023
Mary
Mary, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2022
Great place to stay. Excellent concierge service.
Highly recommended
chi wai
chi wai, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 May 2022
This was an amazing place to stay! Very clean and within walking distance of everything we wanted to do! Great communication from hosts! Amazing views of the Matterhorn!
Highly recommend staying here!
Norma J
Norma J, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2021
We absolutely loved our stay here. The view is beautiful and the room was comfortable and very clean. The location was excellent. We will definitely stay here again and recommend it to all of our friends and family.
Simon
Simon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2021
Amazing stay. Hugh was very helpful. Coming back again
Hajer
Hajer, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2020
Kashif
Kashif, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2020
Great stay at Studio Venus. Excellent location. Facilities very handy for weekend hiking or skiing.
Michaela
Michaela, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2019
Perfect for two people visiting Zermatt. Wonderful views and the concierge service is second to none.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2019
Great stay
We stayed in another CHALET ZORA in 2017 so we decided to stay in a bigger CHALET ZERMATT LODGE this time. The chalet looks better in person than in photos. We arrived in two groups. They helpful us to arrange the transfer in two separate groups. We enjoyed the place. It has elevator so no problem with big suitcases. The WIFI is a little slow but it didn't bother us.
The only problem is that check out is at 10 am which is very very early. Our host was kind enough to let us check out at 10:30. Last time we could check out around 11:30 am. It would be nice to check out at noon.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Apr 2019
John
John, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2018
Our family of 5 stayed here, and it was the perfect option for us. We were looking for something spacious and modern/clean with views, and I feel like for the price we got a great price compared to the other properties in the area. Very well-cared for property and service was prompt. The only negative was the walk to get to the property was a bit off the beaten path and you had to cross through construction site, but this was not a super negative thing at all. Everything is very close and accessible. I'd definitely stay here again.
Sprague
Sprague, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2018
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2017
Wonderful experience, Very helpful staff.
I stayed with my family for 5 nights after booking through Experian. I had filled in accommodation for 3 and after booking this accommodation the staff contacted me saying that the accommodation was only suitable to two. They were willing to provide an extra bed for extra cost.
Pick up and drop to station was included. Clean place, staff briefed us about the place and things to do. We were provided with some supplies to when we reached which was great.
Gurudev
Gurudev, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 May 2017
Excellent for a family or small group of friends
Excellent accommodations for a family or small group of friends. I loved the apartment. Very comfortable
Ricky
Verified Hotels.com guest review
8/10 Very good
10 Jul 2015
Apartment Elise in Zermatt
Perfect position, excellent condition and very well equipped. Zermatt itself is breathtaking.
Bradley
Verified Hotels.com guest review
8/10 Very good
16 Jun 2015
The apartment is newly renovated. Great appliances and furnishing. Good customer service. Responsive to emails or calls. Staff picked up and dropped us off at train station and took our luggage to the apartment by taxi.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
10 Apr 2015
Wonderful Experience
We were upgraded by Mountain Exposure from a smaller chalet Heidi to a bigger one, Carmen, free of charge. We are a big family with 4 adults and 3 kids. Having a bigger living room and an extra sitting room with a TV on the top floor was great! Thank you very much for this.
Our Mountain Exposure contact Santa was very helpful in preparing our stay and during. She had made ski lesson and restaurant bookings for us in advance. She was always available for help during our stay and very flexible and accomodating when some of our plans changed.