Festa Winter Palace

5.0 star property
Luxury hotel in Samokov with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Festa Winter Palace

Front of property
Indoor pool, pool loungers
Exterior
Restaurant
2 bars/lounges

Reviews

8.2 out of 10

Very good

Popular amenities

  • Ski facilities
  • Bar
  • Airport transfer
  • Parking available
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Free children's club
  • Ski rentals
  • Ski storage
  • Fitness centre
  • Steam room
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Separate bedroom

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Living area | TV, pay films

Family Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Double or 2 Single beds

Junior Suite, 1 Double or 2 Single beds | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Double or 2 Single beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Sofa bed
Separate bedroom
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Standard Triple Room | Balcony

Hotel Iceberg

Pool
Spa
Pet-friendly
Free parking
10.0 out of 10, Exceptional, (1)
The price is 2.349.549 ₫
2.561.009 ₫ total
includes taxes & fees
21 Dec - 22 Dec
Hotel Iceberg

About the area

Map
Borovets, Samokov, 2010

What's nearby

  • Yanakiev Ski and Snowboard School - 2 min drive - 1.0 km
  • Sitnyakovo Express - 5 min drive - 2.8 km
  • Borovets Ski Resort - 5 min drive - 2.9 km
  • Tsarska Bistritsa - 7 min drive - 3.8 km
  • Gondola Lift - 35 min drive - 11.2 km

Getting around

  • Sofia (SOF) - 78 min drive
  • Kostenets Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Malina Bar&Grill /Бистро "Малина - ‬5 min drive
  • ‪Hotel RILA Lobby Bar - ‬5 min drive
  • ‪Festa Winter Palace-Restaurant - ‬5 min drive
  • ‪The Terrace Lounge - ‬5 min drive
  • ‪Restaurant & Pub Alpin - ‬5 min drive

About this property

Festa Winter Palace

Festa Winter Palace features a nightclub and a free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre.

Languages

Bulgarian, English, Russian

At a glance

Hotel size

  • 66 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Parking

  • On-site self-parking (EUR 6 per night)
  • On-site valet parking (EUR 6 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground

What to do

  • Horse riding/hire
  • Pool table
  • Horse riding nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

Parking

  • Self-parking costs EUR 6 per night
  • Valet parking costs EUR 6 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Festa Winter
Festa Winter Palace
Festa Winter Palace Hotel
Festa Winter Palace Hotel Samokov
Festa Winter Palace Samokov
Festa Winter Palace Hotel
Festa Winter Palace Samokov
Festa Winter Palace Hotel Samokov

Frequently asked questions

Does Festa Winter Palace offer free cancellation for a full refund?
Yes, Festa Winter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Festa Winter Palace?
Yes, there's an indoor pool.
Are pets allowed at Festa Winter Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Festa Winter Palace?
Yes. Self-parking costs EUR 6 per night. Valet parking costs EUR 6 per night.
Is an airport shuttle service offered by Festa Winter Palace?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.
What are the check-in and check-out times at Festa Winter Palace?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Festa Winter Palace and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Festa Winter Palace also has 2 bars, a nightclub and a steam room, as well as spa services, an arcade and a garden.
Are there restaurants at or near Festa Winter Palace?
Yes, there are 2 on-site restaurants.
Does Festa Winter Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Festa Winter Palace have any outdoor private spaces?
Yes, every room features a balcony.

Festa Winter Palace Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

The hotel is dated throughout. The staff were
Elizabeth, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Our stay was great. I definitely recommend this hotel.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Classy holiday in a real palace.
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Stanimir, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mihai, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Ivan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
2-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Petko, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

8/10 Very good

ron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant stay at the winter palace
We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Carl, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Room not as advertised
The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
John, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Not a 5 star hotel
Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Tenna Ann, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Dan Cristian, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-2 star hotel. Lots of others in the area
Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
William, 1-night trip
Verified Hotels.com guest review

6/10 Good

Don't stay here if you expect 5-star hotel/service
This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

better than recent reviews
Recent improvements Free outside parking available
jon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Third consecutive visit
Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Great position near slopes
Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Alan & Debbie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience
Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandar, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great time in Borovets
Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Verified Hotels.com guest review

8/10 Very good

Bit of a trek to the slopes and ski rental places, but doable
Verified Hotels.com guest review