Eastern Ring Road, First Settlement, New Cairo, 11477
What's nearby
Cairo Festival City Mall - 8 min drive
Egypt International Exhibitions Center - 9 min drive
Downtown Katameya - 10 min drive
City Stars - 10 min drive
Egyptian Museum - 21 min drive
Getting around
Cairo (CAI-Cairo Intl.) - 17 min drive
Cairo Rames Station - 31 min drive
Airport shuttle (surcharge)
Restaurants
دجاج كنتاكى - 4 min drive
التجمع الخامس - 8 min drive
ماكدونالدز - 4 min drive
ستاربكس - 2 min walk
تشيليز - 10 min walk
About this property
Royal Maxim Palace Kempinski Cairo
Bring the kids when you stay at Royal Maxim Palace Kempinski Cairo in New Cairo and they can enjoy the free kids' club. Guests can visit the spa to be pampered with massages, body wraps or facials, and The State, one of 8 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club.
Languages
Arabic, English, French, German, Russian
At a glance
Hotel size
245 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
8 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Shopping
Working away
Conference centre (43056 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour health club
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 130
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible lounge
Accessible airport shuttle
Magnifying mirror
Well-lit path to entrance
Step-free path to entrance
Area rugs in room
Thin carpet in room
Hardwood flooring in room
Deep-pile carpet in room
Room amenities
Be entertained
LED television
Satellite TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Fireplace
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Restaurant dining guide
Special features
Spa
The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and a steam room.
The spa is open daily. Guests under 21 years old are not allowed in the spa.
Dining
The State – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Lucca – Overlooking the pool, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bab Al Qasr – This restaurant specialises in Middle Eastern cuisine and only serves dinner.
Yana – This fine-dining restaurant specialises in Thai cuisine and only serves dinner.
Romanov – This steakhouse specialises in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18 to 35 for adults and USD 9 to 17.5 for children
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 27 August to 17 September:
One of the swimming pools
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 35.0 per day
Parking
Covered valet parking costs USD 5 per day with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 21 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.
Also known as
Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo
Frequently asked questions
Does Royal Maxim Palace Kempinski Cairo offer free cancellation for a full refund?
Yes, Royal Maxim Palace Kempinski Cairo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Maxim Palace Kempinski Cairo?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Maxim Palace Kempinski Cairo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal Maxim Palace Kempinski Cairo?
Yes. Valet parking costs USD 5 per day.
Is an airport shuttle service offered by Royal Maxim Palace Kempinski Cairo?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at Royal Maxim Palace Kempinski Cairo?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Royal Maxim Palace Kempinski Cairo and nearby?
Royal Maxim Palace Kempinski Cairo has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Royal Maxim Palace Kempinski Cairo?
Yes, there are 8 on-site restaurants, featuring al fresco dining, international cuisine and pool views.
Royal Maxim Palace Kempinski Cairo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
jennifer
jennifer, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
5 Star experience at Kimpenski
Most friendly staff, great buffet, clean and comfortable room!
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Amazing
Zeinab
Zeinab, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
They have a very nice spa
Hadeel
Hadeel, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Good place
Amira
Amira, 5-night family trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Kathren
Kathren, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jul 2024
Ranjit
Ranjit, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Jul 2024
Marta
Marta, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Amazing hotel and restaurant
Hossam Eldin
Hossam Eldin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Mohannad
Mohannad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Apr 2024
The hotel was great, the service and the room A1.
Shannon
Shannon, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Feb 2024
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2024
Great
الاقامة جيدة جدا الفندق نظيف وكل شئ رائع
Mohammad
Mohammad, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Jan 2024
Drazenka
Drazenka, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2023
mohamed
mohamed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2023
Lovely place
Khaled
Khaled, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Sep 2023
George
George, 1-night trip
Verified Expedia guest review
4/10 Fair
6 Aug 2023
It wasn't bad until the evening. They made the children get out of the pool at 7:00. They told me it was for people to have peace and quiet. Then they fired up the amplifiers to 14. They didn't have any speakers bigger than 2-in tweeters. For those who know music understand this is ear piercing. The noise that was coming from the center of the hotel. Should have shattered all the windows. To stay in such a luxurious hotel and have such horrific high-pitched screech coming from the center. Is just unheard of. I counted the people that were down there. There was more staff vendor was guest. 15 guests to be exact. And about 25 staff.
Mike
Mike, 6-night family trip
Verified Expedia guest review
4/10 Fair
10 Jul 2023
The staff lies a lot
Abdul
Abdul, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
16 May 2023
my business trip to Egypt
Great and very helpful staff
Husam
Husam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2023
Nice hotel for a short or long stay
My second stay, everything as expected from check-in to check-out
Nedhal
Nedhal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Apr 2023
Wessam
Wessam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2023
Mohamed
Mohamed, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Mar 2023
Clean, comfy, good location
Abdullah
Abdullah, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Feb 2023
I was booked for two nights without breakfast. The hotel called me an hour before to confirm if I needed any extra assistance which was super appreciated really made me feel welcomed. I was greeted by Mr. Karim Ibrahim at the reception, he was very professional & genuinely helpful. He made the checkin process very easy, he gave me a double room upgrade & also added breakfast at no extra cost. I was then taken to my room by Ms. Sabryn one of the ladies in red (A Kempinski thing) this was the true VIP experience. I was also greeted by Ms. Ieva who told me to let her know if I need any assistance with anything. Every inch of the room was spotless, The room had a Nespresso machine (typical for every room). I tried their breakfast which was perfect had healthy options as well as your normal buffet items. The restaurants were clean and very relaxing. The vibe restaurant is open 24 hours which I made use of it on a couple of occasions. All the staff will always greet you and offer any help if you need it. The director of housekeeping Mr. Abdou greeted the next day & asked if the room was missing anything or if I need anything else. This hotel really knows the meaning of pampering and relaxing their guests. I had a small complaint which was dealt with right away and in a very professional manner. The room also had a rich fruit plate & a full sleeve of Nespresso pods (this was extra but very appreciated). I also tried their spa which is one of the best I have ever experienced.