staff where nice, 3 bedroom villa is huge, pool & outside surrounds are beautiful but, 2 air cons were loud (fan bearings busted), 2 of 3 toilets didn't flush properly, rat came in for a visit each night, no privacy in bathrooms as they have glass doors, included breakfast was very ordinary, we ordered pizza's for lunch for my boys which they did not eat (don't blame them, horrible), 15 minutes out of Sanur, a bit far when we had to eat out every day, 2 times a day, I don't think we would stay again for the price (not worth it), nice with beach out front, but when we went for a walk, dog droppings, plastic bags & rubbish everywhere