Ballina, NSW (BNK-Ballina - Byron Gateway) - 10 min drive
Lismore, NSW (LSY) - 36 min drive
Lismore Station - 32 min drive
Restaurants
Ballina RSL Club - 6 min walk
Ballina Gallery Cafe - 5 min walk
Hotel Henry Rous - 4 min walk
Subway - 1 min walk
Malibu Burgers - 2 min walk
About this property
Riverside Holiday Apartments Ballina
Enjoy your visit to Ballina with a stay at Riverside Holiday Apartments Ballina. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Red Wok Thai, which serves Thai cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a terrace. Fellow travellers say good things about the overall property condition.
Languages
English, Indonesian
At a glance
Hotel size
22 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in ends Monday-Friday, 5 PM; Saturdays, 4 PM; Sundays and public holidays, 2 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Height restrictions apply for on-site parking
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Travelling with children
Playground
What to do
Beach nearby
Bike rentals nearby
Working away
Conference space
Facilities
Terrace
Library
24-hour fitness centre
An indoor pool
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible
Wheelchair-accessible path to lift
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (on request)
In-room safe
Special features
Dining
Red Wok Thai – This restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Cots/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 20 per night
Parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ballina Holiday Apartments
Ballina Riverside Apartments
Holiday Apartments Ballina
Riverside Apartments Ballina
Riverside Ballina
Riverside Holiday Apartments
Riverside Holiday Apartments Ballina
Riverside Holiday Ballina
Riverside Holiday Apartments Ballina Apartment
Riverside Holiday Apartments Apartment
Riverside Apartments Ballina
Riverside Holiday Apartments Ballina Hotel
Riverside Holiday Apartments Ballina Ballina
Riverside Holiday Apartments Ballina Hotel Ballina
Frequently asked questions
Is there a pool at Riverside Holiday Apartments Ballina?
Yes, there's an indoor pool.
Are pets allowed at Riverside Holiday Apartments Ballina?
Sorry, pets aren't allowed.
Is parking offered on site at Riverside Holiday Apartments Ballina?
Yes, there's free self parking.
What are the check-in and check-out times at Riverside Holiday Apartments Ballina?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Riverside Holiday Apartments Ballina and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Riverside Holiday Apartments Ballina?
Yes, Red Wok Thai offers al fresco dining and Thai cuisine.
Does Riverside Holiday Apartments Ballina have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Riverside Holiday Apartments Ballina like?
Riverside Holiday Apartments Ballina is a short 10-minute drive from Ballina, NSW (BNK-Ballina - Byron Gateway) and 13 minutes' walk from Ballina District Hospital.
Riverside Holiday Apartments Ballina Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Nov 2024
River views at Riverside
Friendly professional and efficient check in. Fabulous apartment- everything we needed and more for a restful stay. Close to everything. Lovely views of the Richmond River. Terrific restaurants nearby. Highly recommend.
Alison
Alison, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
The room was clean and comfortable. Requested a water view by email and also asked questions about check in via email but did not get a reply. When I telephoned about check in the person was helpful.
The water view was lovely from the front of the hotel, unfortunately we had a car park view from the back of the hotel.
Justine
Justine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
There are six of us three children three adults and plenty of room for all of us I would stay here again excellent and affordable for us all
Beth
Beth, 1-night family trip
Verified Wotif guest review
6/10 Good
2 Sep 2024
Great view and good layout for families. Plenty of space and very convenient. Some parts of the unit were filthy. Dining table had built in grime we had to scrub to get off before we could eat. There was not enough dinner plates or cutlery despite checking with management before checking in as we were having a family dinner.
Catherine
Catherine, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Sep 2024
Right in the river. Everything we needed was in walking distance.
Katrina
Katrina, 2-night family trip
Verified Expedia guest review
6/10 Good
24 Aug 2024
Great location. Dated decor, basic amenities.
delma
delma, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Belinda
Belinda, 1-night trip
Verified Wotif guest review
10/10 Exceptional
19 Jul 2024
Sean and Corina
Sean and Corina, 2-night trip
Verified Wotif guest review
10/10 Exceptional
17 Jul 2024
Only stayed one night but excellent
Good location in town and by the river, very spacious rooms, we would happily stay again
Glen
Glen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Size of room
Jodi
Jodi, 2-night trip
Verified Expedia guest review
6/10 Good
11 Jul 2024
Helen
Helen, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Ashton
Ashton, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
Beautiful spot.
Kirsty
Kirsty, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Close to everything and friendly service
Malcolm
Malcolm, 1-night trip
Verified Wotif guest review
10/10 Exceptional
10 Jun 2024
Communication was excellent when accessing after hours.
Julie
Julie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Great management and friendly staff. Very easy check in . I would recommend this property to anyone seeking a stay in beautiful Ballina.
Michael
Michael, 7-night trip
Verified Wotif guest review
6/10 Good
30 May 2024
I found this to be a great location and nice place to stay. There were 2 things that stopped me from giving a 5 star review. Firstly, Throughout the place there was a very strong smell of tobacco. This was an obvious smell inside the lifts and walking through the corridor to my room. I had to close my windows and doors to stop the smell from entering my room. Secondly, I found clothes hanging on the back of the bathroom door from the previous occupants. This raises questions to how much attention the cleaners take when preparing the room for the next guest.
Besides the two negative feedbacks, I would book here again hoping for a better experience.
Tim
Tim, 1-night business trip
Verified Expedia guest review
4/10 Fair
27 May 2024
Property is old. Back street view
GREG
GREG, 1-night trip with friends
Verified Wotif guest review
8/10 Very good
24 May 2024
Brett
Brett, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 May 2024
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 May 2024
The overall stay was very enjoyable. It may have been even better if I could have found Twenty Nine (apparently restaurant onsite & room service). Unfortunately, i did not find it after phone calls & questioning the restaurant downstairs. The menu sounded delicious too!
Heather
Heather, 4-night trip
Verified Wotif guest review
10/10 Exceptional
30 Apr 2024
Both places are great
Richard
Richard, 1-night trip
Verified Wotif guest review
8/10 Very good
15 Apr 2024
Apart from the bed in apartment 301, it was a lovely stay. Away accommodation never has comfy seating in the lounge, and no exception here. But that bed could have been replaced 20 years ago! Otherwise, lovely stay on all counts.
Chris
Chris, 3-night trip
Verified Wotif guest review
10/10 Exceptional
11 Apr 2024
Grear
Bill
Bill, 1-night trip
Verified Expedia guest review
6/10 Good
5 Apr 2024
Nothing like it used to be under previous management!
Arrived late at night to a room with about three sheets of toilet paper in roll and no more in cupboards and no free-to-air tv channels. Mentioned to reception next day … two rolls of paper delivered and put on desk near door, but no effort to address tv other than put “instructions” (which don’t match the tv controls by the way!) on top of the rolls! Really poor effort!
Daily Housekeeping was supposed to be included - it occurred once only in a three night stay and consisted of making bed and changing towels - no vacuum, cleaning bathrooms etc. Hygiene not a priority at all.
Room 405 was incredibly noisy. Industrial bins emptied in alley behind the building at 4am each morning and could hear band at hotel until midnight as well. None of these things are necessarily the hotel’s fault, but these were nothing compared to the 630am wake-up from a fire alarm in the building. After 10 minutes of not seeing a fire warden or getting any instructions, I called the emergency reception number … they did not even know an alarm was going off so I had to hold phone up for them to hear it. Their response - “you can head to the street if you are worried” … but can’t use the lift and no way to get out of fire stairs until basement … which then has no way to get to street unless you are in a car so it triggers the automatic door! No fire warden, no instructions - they just didn’t care!
Used to be so much better … not recommended now!