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Superhero Hotel

2.0 star property
Hotel convenient to San Francisco Bay

Choose dates to view prices

At Superhero Hotel, you'll be just a 5-minute drive from Moscone Convention Center and Oracle Park. Also, San Francisco Bay and Pier 39 are just a 5-minute drive away. Public transportation is just a short walk: California St & Jones St Stop is 4 minutes and California St & Leavenworth St Stop is 5 minutes.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (2)

  • Daily housekeeping
  • Water dispenser

Feel at home (4)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Premium bedding
$240 nightly
The total price is $282
May 17 - May 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(11 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 2 Double Beds, Non Smoking

Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Basic Double Room Single Use, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Private Bathroom

Premium bedding, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
825 Sutter St, San Francisco, CA, 94109

What's nearby

  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Union Square - 6 min walk - 0.6 km
  • Warfield Theatre - 10 min walk - 0.8 km
  • Van Ness Avenue - 10 min walk - 0.9 km
  • Moscone Convention Center - 18 min walk - 1.5 km

Getting around

  • San Francisco Intl. Airport (SFO) - 30 min drive
  • San Carlos, CA (SQL) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • Oakland Intl. Airport (OAK) - 38 min drive
  • San Francisco Station - 4 min drive
  • Bayshore Station - 10 min drive
  • 22nd Street Station - 15 min drive
  • California St & Jones St Stop - 4 min walk
  • California St & Leavenworth St Stop - 5 min walk
  • Powell St & Sutter St Stop - 6 min walk

Restaurants

  • ‪620 Jones - ‬3 min walk
  • ‪Milan Pizza - ‬3 min walk
  • ‪The Royale - ‬3 min walk
  • ‪Liholiho Yacht Club - ‬1 min walk
  • ‪Lapisara Eatery - ‬2 min walk

About this property

Superhero Hotel

At Superhero Hotel, you'll be just a 5-minute drive from Moscone Convention Center and Oracle Park. Also, San Francisco Bay and Pier 39 are just a 5-minute drive away. Public transportation is just a short walk: California St & Jones St Stop is 4 minutes and California St & Leavenworth St Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 110 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

What to do

  • Pool table

Services

  • Virtual front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Stair-free path to entrance

Room amenities

Home comfort

  • Heating

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of USD 125 will be collected before check-in

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 1176920

Frequently asked questions

Are pets allowed at Superhero Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Superhero Hotel?

Sorry, there's no onsite parking at Superhero Hotel.

What are the check-in and check-out times at Superhero Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Superhero Hotel?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (23-min drive) is nearby.

What's the area around Superhero Hotel like?

Superhero Hotel is a short 4-minute walk from California St & Jones St Stop and 19 minutes' walk from Moscone Convention Center.

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Reviews

Superhero Hotel Reviews

7.2

Good

7.8

Cleanliness

5.8

Amenities

8.8

Staff & service

6.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Staff was awesome. Great place to stay if you're on a budget and don't need anything fancy.
David, 2-night trip
Verified

10/10 Exceptional

Courteous staff and great location
Sheeka, 5-night trip
Verified

10/10 Exceptional

Very inviting and the staff was very helpful throughout the entire process.
Matthew, 2-night trip
Verified

10/10 Exceptional

New hotel, nice people, good location.
max, 1-night trip
Verified

10/10 Exceptional

Clean, nice room and spacious, very secure, not far from Chinatown and other fun things to do.
Rufus, 3-night trip
Verified

8/10 Very good

Clean rooms place a bit old but everything good in general
Andre, 4-night trip
Verified

8/10 Very good

Clean rooms, hot water good shower pressure. Location has decent eats within a block. Only ding is if you are close to the road sidewalk noise bleeds into the room. Get a room off street you will be happy. No frills. A good place to get a decent night sleep
Kurt, 5-night trip
Verified

10/10 Exceptional

Front desk was super nice, and welcoming! Bed was very comfortable, and the bathroom great! Very cute and interesting older building. Great location! Overall we had a wonderful stay!
Camryn, 1-night trip
Verified

10/10 Exceptional

great clean room, easy to access and
Dorothy Heath, 1-night trip
Verified

10/10 Exceptional

The hotel is convenient, clean, and in a great location. The staff is amazing. Overall I enjoyed my stay and plan to come back.
Dina, 2-night trip
Verified

6/10 Good

Room was clean and the bed was comfortable. The lack of TV, Fridge, and other nice to haves were disappointing. My bathroom was not perfect in the sense my faucet was not fastened to the sink securely and the shower head was very small. The budget friendliness of the hotel is to be noted, and the staff were excellent that I had the pleasure to speak to.
Jonah, 5-night trip
Verified

10/10 Exceptional

This hotel is just opening in an old historic San Francisco building so we found it to be a work in progress. The staff was amazing though … so thoughtful, gracious and full of good humor. The rooms are clean and comfortable and the radiators generate all the heat you want. The beds are new and very comfortable. There is parking across the street and many restaurants and cafes. Many good places to go are within walking distance. It’s not fancy but we had a great stay there.
Dan, 1-night trip
Verified

10/10 Exceptional

It's an old hotel that has been recently renovated and reopened. It's clean, nothing fancy. Great location (not sketchy). Staff was very nice and helpful. I'd be very happy to stay there again.
David, 2-night trip
Verified

4/10 Fair

There was a lack of the basic features in a hotel room, no TV, phone, no lampshades on any of the lamps, mini fridge or microwave.The room they gave me was on the lower level without any elevator access. I coyld go on and on.
Kathy, 3-night trip
Verified

10/10 Exceptional

Clean room and spacious
Larita, 3-night trip
Verified

10/10 Exceptional

Ultra clean rooms
Philip, 1-night trip
Verified

10/10 Exceptional

Great price for a no-frills room in SF. Clean, comfortable, quaint. No complaints. Big smile at the front desk.
Brad, 2-night trip
Verified

6/10 Good

Hotel is newly opened but staff could not have worked harder to make me feel welcome. They succeeded for sure!
Lee, 1-night trip
Verified

2/10 Poor

This is probably one of the most
Brenda, 2-night trip
Verified

4/10 Fair

Room is clean but very rough around the edges. Room was cold, noisy and uncomfortable. Low water pressure. Feces in the street. Bare bones property. Do not stay there, you'll be very disappointed.
Robert, 3-night trip
Verified

2/10 Poor

Just avoid this hotel if u can! They just opened the hotel and clearly doesn’t worth the price they are charging. The dint finished to build the rooms yet and already opened the hotel. A hotel like that couldn’t be working. I had a terrible experience there
Lorenzo, 2-night trip
Verified

2/10 Poor

Old hotel. Toilet flush wont work until I opened the water tank and lift up the lever. They are supposed to refund me for one day and they keep saying it will happen today. I have been calling them everyday and they keep saying the same thing. Still havent refunded me the money.
Dharmesh, 3-night trip
Verified

2/10 Poor

No woman or family should stay here. It was absolutely creepy. It felt like an abandoned hotel with rooms that are partially destroyed. The vibe is scary and there is definitely a safety concern. I can look past the dirtiness of smeared walls, look past no tv, micro, fridge, or soap/shampoo but it felt like something bad could happen here. There was a tiny window in the bathroom that opened into a boarded up room in total darkness except for painted over windows. Some rooms left open were abandoned with the remnants of property left by previous inhabitants. Don’t go into the basement.
Amber, 2-night trip
Verified

2/10 Poor

The stay was extremely unpleasant. The radiator broke which caused it to gurgle and squeal through the night. I got up to the lobby to see if there were staff available to accommodate a room switch. I could hear the noise all the way from the lobby. No luck and just checked out early. The room meets expectations and was clean. But none of that matters when it’s too noisy to sleep. I reached out to the team the next day requesting a refund. They said they would look into it promptly but never got back to me.
Benjamin, 1-night trip
Verified

2/10 Poor

Don’t make a mistake booking this hotel. You will not get any value for your money. Pay a little extra for a 3.5 or 4 stars hotel. This is definitely not a new hotel—it was probably revamped from a shopping mall to a hotel or something. The place is very old The most annoying thing was that there was no receptionist, security nor staff to attend to us. No breakfast, no amenities. We booked two rooms for two nights (feb 11-Feb 13 2026 (rooms 211 & 216)) and could not have our bath on the first night because the hotel showerhead was not working. Immediately after we checked-in and entered our room, We tried to contact the reception to help with the water but couldn’t reach anyone. We tried to contact via Expedia (on the 12th) but did not get a response. Expedia’s customer support also tried but couldn’t reach them. We ended up having to leave the hotel on the second day (12th) without staying the night to book a 4star hotel close by (because we couldn’t go another night without taking a shower). On our second day, Feb 12 between 4pm and 9pm, we met three other separate guests who had paid for their rooms but were unable to check-in because of a lack of receptionist. (At past 8pm they had not even entered their room yet!) We left around 9pm on feb 12th after trying unsuccessfully to resolve our issues. I believe the 5 star reviews on this hotel is a scam because there is no way we (the four guests) who tried to lodge yesterday would give this anything but a one star review.
Victor, 2-night trip