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Hotel Riu Madeira

4.0 star property
Santa Cruz beach hotel with 2 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Madeira

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Reception
Exterior
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free breakfast
  • Bar
  • Electric vehicle charging point
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is 5.495.322 ₫
5.821.872 ₫ total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | View from room

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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The price is 6.332.119 ₫
6.692.119 ₫ total
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024

What's nearby

  • Madeira Botanical Garden - 10 min drive
  • Palheiro Golf Club - 10 min drive
  • Palheiro Gardens - 12 min drive
  • Funchal Farmers Market - 12 min drive
  • CR7 Museum - 13 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 14 min drive
  • Free local area shuttle

Restaurants

  • ‪Praia dos Reis Magos - ‬5 min walk
  • ‪La Carbonara Garajau - ‬12 min walk
  • ‪Restaurante Churrascaria O Saúl - ‬20 min walk
  • ‪Laranjinha - ‬3 min walk
  • ‪Residencial Klenks Café - ‬17 min walk

About this property

Hotel Riu Madeira

Hotel Riu Madeira is a great choice for your beach stay in Santa Cruz, putting you near activities such as scuba-diving. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and indoor pool. Dining choices include 2 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 327 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (EUR 5 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle within 13 kilometres

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 4 bars/lounges
  • Water dispenser

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Tennis
  • Concerts/live shows
  • Evening entertainment
  • Scuba-diving nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Main restaurant – On-site restaurant.
Kulinarium – On-site fine-dining restaurant. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Uncovered self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Frequently asked questions

Does Hotel Riu Madeira offer free cancellation for a full refund?
Yes, Hotel Riu Madeira does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Madeira?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Hotel Riu Madeira?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Madeira?
Yes. Self-parking costs EUR 5 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Riu Madeira?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Riu Madeira?
No, this hotel doesn't have a casino, but Madeira Casino (14-min drive) is nearby.
What is there to do at Hotel Riu Madeira and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Madeira also has 4 bars and an indoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hotel Riu Madeira?
Yes, there are 2 on-site restaurants.
Does Hotel Riu Madeira have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Madeira like?
Hotel Riu Madeira is a short 4-minute walk from Reis Magos Beach and 13 minutes' walk from Ponta da Oliveira.

Hotel Riu Madeira Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We went for our honeymoon and had an amazing time
Josefina, 6-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel only had one speciality resturant and the meal was rushed, only allowed one hour in there.
ann, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Lyckad semester.
Vi uppskattar det mesta med hotellet, bra service och hjälpsam personal. Passar utmärkt för familjer i flera generationer (om än inte högsta fokus på barnaktiviteter). Vi var nöjda med buffé restaurangen och även specialrestaurangen (man får gå på 1 gång/vecka). Vi tyckte basic drinkar såsom gin & tonic, rom & cola etc. var bra dock lämnade poolbaren blandade drinkar mycket att önska. Vi uppskattar mycket att de uppmärksammade min födelsedag med mousserat vin, stort tack för det! Pool området var vi nöjda med. Trevlig strandpromenad med tillgång till allmänt bad. Vi är mycket nöjda med vår vistelse på Madeira och hotel RIU.
Pia, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
adriana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.
Lawrence Wing-KI, 9-night family trip
Verified Expedia guest review

8/10 Very good

Very friendly staff, good variety of food and great hotel. My only recommendation is to either fully revamp the a la carte restaurant or else.
Eugen, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This was the first time we have ever stayed at a RIU resort and we were not disappointed. The staff were all wonderful. Big shout out to the bartenders and wait staff for their friendliness.
Elizabeth, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Juste parfait.
Lucinda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, lovely and amazing Enjoyed meal times, and all drinks and activities like swimming, walking about , .
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service, mediocre food/location
The service at this place was out of this world. We felt incredibly taken care of by the entire staff. The hotel is lovely and well maintained. The views are gorgeous however it is not on a beach, it is on a very boulder and rock laden waterfront so worth noting if beach access is important to your holiday. The food leaves a lot to be desired, and because of that I would not come again as a couple however would visit again with children as the all inclusive does make vacationing very easy. We took advantage of booking excursions through the front desk and ended up paying a lot less working with the hotel (bonus!) The excursions were wonderful.
Gretchen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything about this hotel what amazing… the food , the people and it’s very clean and I’m hard to please but I do not have any complaints. Love love love my stay here . For anyone who will go and see the sunrise, bring a blanket with you . 😃😃😃
Ashreyaa, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Just perfect for the family. Very nice heated pool very nice food, the best buffet food ever!! It was nice to have Tennis court but they had bad rackets and balls but still nice. Near walking distance there is ocean you can dip in. Very pretty
Sooeun, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien, sobretodo, Julian (del bar de la piscina) y Fernanda (del comedor). La puerta del baño de la habitación y la que comunicaba las habitaciones no cerraban.
Javier Núñez, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and responsible
Inara, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved everything
Lakeena, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food was great, staff was amazing so polite and helpful. Very clean in a nice quiet location.
DANIEL, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Grant, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice resort. Buffet food was good. Nice pool area and friendly staff.
Gregory, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The just refurbished RIU is very modern with an elegant flare. I really liked the white marble tiles. The staff are outstanding and they work hard to make your stay enjoyable. There was some construction noise from the hotel next door, but it did not bother me. The only thing I would improve upon is having a pillow menu. The mattress is perfectly fine but the pillows flatten quickly. Not enough pillow support for the neck. My compliments to the kitchen and dinning staff, they are outstanding.
Rosanne, 18-night trip
Verified Expedia guest review

10/10 Exceptional

All and all a great stay
David Dias, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Food was terrible. The options were horrible. Definitely not an all inclusive resort. Madeira was amazing
Lisa A, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 4-night trip
Verified Expedia guest review

4/10 Fair

The hotel did not meet my expectations. As a younger generation both my wife and i were getting stared at by the older generation who was staying there and made us feel as if we did not belong there. At a point an older couple yelled at us very aggresively in a foreign language because we were out in our balcony having a conversation. We felt very uncomfortable after the incident and we decided to ask the front desk to move us to a different room. The overall service was not great compared to other all inclusive resorts that we have stayed at in the past where the staff has gone above and beyond to take care of us. As far as food, the buffet was decent we had breakfast, lunch, and dinner but we were not really satisfied with the food. When it came down to getting drinks the servers only picked up the empty cups and did not cater to the guests and offered to get refills or another drink. Overall i would not stay here again.
Hector, 3-night romance trip
Verified Orbitz guest review

6/10 Good

Debra, 9-night trip
Verified Expedia guest review